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JustFashionNow

How would you rate JustFashionNow?
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Texas
1 review
5 helpful votes
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DONT SHOP THIS SITE
September 14, 2018

I ordered four items on June 8 and I am still missing one item and it is now September 14. I have communicated with their customer service and gotten very little in response. I wish I had never gone to this website. I do a lot of online ordering and this definitely is the worst.

Date of experience: September 14, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. If there is one item missing, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will review the issue and help you to resolve the issue ASAP.

New Zealand
1 review
0 helpful votes
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Sending products back is a huge problem
October 4, 2022

Love the styles. Would like to see more wool and cotton used. V necks a must for broad shoulders and larger busts. Earthy colours I love.
I was going to return some of the items but postage was over $80.00, so I have kept it all and donated what didn't fit to the opportunity shop.

Date of experience: October 4, 2022
Georgia
3 reviews
0 helpful votes
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Pretty Items Be careful of sizes
April 7, 2021
Updated review

The items I ordered arrived in a timely fashion... Not FAST, but adequate. Checking the sizes is crucial. Two of the 5 outfits fit. The others were too small. I can't say I double checked the size chart. So, please learn from my mistake. Most of them were Dry Clean Only, so consider that, too.

Date of experience: April 7, 2021

Easy to navigate and pictures are excellent
February 25, 2021
Previous review

Easy to navigate and pictures are excellent. I hope sizes are accurate.

Date of experience: February 25, 2021
Canada
1 review
12 helpful votes
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I ordered a large quantity of clothing from just fashion now and they will not take a refund or return after 15 days has passed. I find this ridiculous! I will NEVER order from this website again and advise all my friends to do the same

Date of experience: January 18, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry, our return period is 15 days. Please apply for a return within this time period.

GB
1 review
7 helpful votes
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I waited nearly 5 weeks for my order to arrive and when it did, it was the wrong item. I ordered calf-length, waterproof snow boots with two buttons on the side. I received suede, ankle boots with a single side button. I took photos of both, highlighting the difference and sent both photos to customer service who replied telling me they sent the correct item and any differences was due to computer resolution. Who knew a computer resolution would show 2 buttons on one image and a single button on another?
Clearly this company has no ethics and no honor. They obviously don't care if they take people's hard-earned money and ship then anything they want. Disgraceful.

Date of experience: January 26, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry you are not satisfied with your purchase.We will do better.

Canada
1 review
2 helpful votes
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Different reticle then ordered
October 11, 2021
Updated review

Very confusing... I received something slightly different, instead long sleeves, the dress has only short sleeves. On another occasion, I received pants made of polyester instead of cotton. Impossible to contact you, I am going to give those polyester pans to salvation Roy.
Very please with one of the dresses I obtained a few weeks ago. I would fate your services as 50%.
J. V.

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.


Dress
September 23, 2021
Previous review

Very confusing the to first time, better the second. Thanks

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Rip Off!
August 7, 2022

Products quality are not as described/shown. Very thin, low quality cotton and linen used. Also one of the dresses I ordered was replaced with a similar dress without notification or consent.
Return was a complete hassle. I ate the cost and chalked this up to a bad experience. Want nothing to do with this scam!

Date of experience: August 7, 2022
Poland
7 reviews
2 helpful votes
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Nice order
October 31, 2018

I am really happy about my order from this store. Clothes with good quality, absolutely awesome- look beautiful, no smell, no sticking threads, perfectly sewed. Shipping was fast without no complication. Customer service really helpful, response for question is fast. It is easy to pay for an order, I think everyone can do it. Delivery fast. I have no reason to complain Will order more

Date of experience: October 30, 2018
Michigan
1 review
5 helpful votes
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Customer Reviews
August 12, 2018

Just here to read customer reviews. Seems to be another SCAM company--along with so many others on the internet that hook you with adorable clothes, people order them, takes forever to get them, and then product is NOTHING like it's advertised. Returns are impossible. Buyer beware. I don't buy anything anymore unless I read the reviews first.

Date of experience: August 12, 2018
Justfashion N. JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

California
1 review
0 helpful votes
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Discount for first time order
May 1, 2022

It took me a long time to figure out how to get in and order. I had to order something else, less expensive, before I could order the dress I chose. The total does not show until after the payment is made. I never experienced such odd, backwards, confusing road blocks before when ordering online.

Date of experience: April 1, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Tennessee
1 review
0 helpful votes
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VERY dissatisfied
September 14, 2022
Updated review

The item was not at all what was was pictured - it is impractical to return to China, and the 15% refund is not acceptable. I am thoroughly disgusted with this company and will make sure that no one of my acquaintance falls for its deceptive advertising.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 15, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Love the styles!
July 14, 2022
Previous review

Love the styles! Shipping a bit high - easy forms to complete

Date of experience: July 14, 2022
Australia
2 reviews
0 helpful votes
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Pleased with my purchases
November 13, 2022

Have ordered many items from this company and have always been pleased with my purchases. However the items l ordered are different to the photos on the site. The style certainly varies.the material is very thin but for summer lm happy with this. Just be aware that what you see isn't exactly what you get.

Date of experience: November 13, 2022
Australia
1 review
0 helpful votes
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Wrong shade sent
October 31, 2021

Easy, but should have option for aus dollars. Wrong shade sent and a measly refund amount offered if I kept garment that I won't wear it well, can pass it on I guess. Also a dress I ordered was wrong length, ordered maxi, shore dress arrived and puckering down one side. Won't be shopping again.

Date of experience: October 31, 2021
Maryland
1 review
0 helpful votes
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I dont like this dress. How do I return it?
April 1, 2021
Updated review

Great website and variety of threads to choose from:)

I had trouble using your search engine. I would enter Foxes and get no hits
Cant wait to receive my order and try out your threads.
I wish you offered the Boho dresses in 100 percent cotton

Date of experience: April 1, 2021

Great website and variety of threads to choose from :)
March 17, 2021
Previous review

Great website and variety of threads to choose from:)

I had trouble using your search engine. I would enter Foxes and get no hits
Cant wait to receive my order and try out your threads.
I wish you offered the Boho dresses in 100 percent cotton

Date of experience: March 17, 2021
Luxembourg
1 review
0 helpful votes
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Fabulous experience
July 12, 2020

I often buy online here. They have a great variety and the service is absolutely brilliant.
I love modern accessories designs. I have always found that everything comes very fast. With a lot of competition these days, it's easy to get distracted by cheap online stores. Don't get burned and get a fabulous experience here.

Date of experience: July 12, 2020
Ohio
1 review
0 helpful votes
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First order with Just fashion
March 16, 2022
Updated review

Love your styles and choices of colors, but some items I received was not exactly what I was expecting. Please show more photos, front and back. Also the description of the material, would be nice to know if it is stretchy or not. Sizes were helpful and for the most part all the items fit.

Date of experience: March 16, 2022

Love your styles and choices of colors
February 14, 2022
Previous review

Love your styles and choices of colors. Search feature is very functional and helpful.

Date of experience: February 14, 2022
Texas
1 review
0 helpful votes
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Beautiful But,,,,
April 18, 2023

1 blouse looks like a drop of the ink from the design dropped on the front of the blouse right under your chin. One pretty spring colored blouse had lots of buttons down the front but was missing one button two from the top, and no extra buttons to fix myself. One I bought was smaller than anticipated in the arms. But all were pretty and as shown except for these issues, and it really took quite awhile to get them.

Date of experience: April 18, 2023
Pennsylvania
1 review
1 helpful vote
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Return policy stinks
January 11, 2023

Two of the items I received were not a described or as seen in the advertisement. Very flimsy fabric and the shirt was sent in a size small (I ordered a medium). Upon contacting customer service I was told that I could return, but it would be at my own expense...to China!

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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I am someone who does not like shopping and someone suggested this company on the internet. I bought a lot of items, but unfortunately most of them were ultimately inappropriate. The delivery service, communication and return procedure were almost uninterrupted. They were helpful, supportive and cannot recommend them highly enough. Thank you.

Date of experience: March 19, 2020
Massachusetts
1 review
2 helpful votes
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Rip Off!
May 26, 2019

Poor quality, poor workmanship, sizing is to some standard for the wee folks in Ireland (leprechauns), takes forever to arrive, when you try to return the item the shipping exceeds the value of the garment, Then they offer you a 15% refund if you debate returning. Just an absolute rip-off. Stay away!

Date of experience: May 26, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 13th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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