I'm very pleased with the shirt. Love the colors & design & fabric weight. Shipping charge seems high but with the discount on product it is acceptable. Shipping time is longer than I desire so plan ahead that you'll have to be patient.
The site kept skipping on my screen. There was one dress I really wanted to see. I could never get it to display. This took much longer than I expected and was a frustrating shopping experience. I do hope the items are great..
The site kept skipping on my screen. There was one dress I really wanted to see. I could never get it to display. This took much longer than I expected and was a frustrating shopping experience. I do hope the items are great..
Overall, Im very satisfied with the entire shopping experience on this website. I loved the company, with an excellent follow up after my purchase, that little gesture towards the consumer, simply made the whole experience much better. Thanks, you have a great website!
Exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house the shipping took longer than expected, because I live a bit far away, but it is worth it.
The two tops that I purchased for my wife look different than in the photos. For one, the sleeves are different. The products come from China, so it was a long delivery wait and, of course, I had to pay tariff Trump Tax.
Better variety than other online stores with the same clothes. Easy to use website. Great service - fast shipping, easy return process, fast refund for ill-fitting items (we bought different sizes of the same bra). I intend to buy again. I highly recommend them!
The company is a total rip-off! Shipping comes from China, which took weeks. Shipping prices were high. Sizing was not standard... nothing fit- either too small or too large. The material was the cheapest I've ever seen. The patterns and colors looked nothing like the ads. To return the items you have to send them back to China. The cheapest I could find was a Global small box and it was $30 to ship. They offered a 15% buy back, but with a $100 shopping cost, I'm lucky if I get $15 back with nothing but loss to show for the experience.
Please note we do not use standard US size. Every item has its own size chart.
We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.
"Size Guide" with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.
Please don't hesitate to contact us by email or chat if you have got any question. Hope we can find a better solution for this case.
The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!
Items look nothing like they do online, poor quality clothing, and when you try to return the defer you by saying it costs a lot so they offer you 15% off which is better than nothing but they do not back their products.
I love this website the online selection and sizing process is easy. There are no problems with delivery, deadline on or before the expiration date. I have not had any reason to return any items, they are always as described on the page
The most wonderful dress I have ever had. So soft to the touch and beautiful. In fact, my sister asked for one here of a different color I used a card for the payment method. Delivery was good at my city post office.
I waited two months for my items to arrive and the customer service department is non existent. I am so glad I did not use them for christmas gifts because I would not be able to give them as gifts. Maybe as rags. The items are cheap garbage. Poor quality in the fabric, stitching and sizing. The coat I ordered looks NOTHING like the photo and I think they put the same size on everything, they should be locked up and thrown in jail
Sorry to keep you waiting. Pls send us an email support@justfashionnow.com with the order number. We'll check it for you and reply you ASAP.
I ordered about a week ago and received an email confirming my order along with a fedex tracking number. When I clicked on the link to check the status of my order, it says the shipping label is being printed and the order is pending. Like I've said it's been about a week now. How long does it take to have a shipping label printed? Now I found these reviews that basically question the integrity of this business. If I don't get assurances and some proof of legitimacy, I will contact federal agencies and report this company for wire fraud and what have you.
After I reviewed here and sent the business an email about my worries, they responded ASAP to assure me that the shipment is on it's way. I will do another update once I receive the items.
Took 2 months to receive boots, they were too small there is no phone#on invoice. I emailed them asking how to return and get refund.No return email. I've emailed them several times regarding this matter.
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
I used the measurements on the site, but all three tops are too small. They won't allow returns because they were final sale. I am so disappointed that I can't get larger sizes. I ordered a medium but would like to return them and try a large.
I am also not pleased with the quality of the items.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Stay safe and have a nice day!
I am very skeptical about buying clothes online, however I am very happy with my last purchase here. My order was not only on my doorstep a few days after the purchase, but the dress appeared exactly as shown on the website (no surprises from a cheap version). I have never shopped here before, but I can definitely say that I will shop for these girls all the time now!
Easy, wonderful clothes that fit! It's true! The clothes are excellent in quality, very reasonable in price. I have not ever been dissatisfied with my order and will continue to place orders in the future
I bought this top online with this boutique. The prices of everything are incredible. They have really great designs as well as clothes that are not that expensive if you prefer. I have been dealing with this boutique for several years and find them amazing with your help, replying on time to emails, quality items and bargains galore.
Took over 6 weeks of back order notices, partial refund of one cancelled order, and the final insult: order returned for insufficient address (even though it was their error) and money will not be refunded.
We apologize for the inconvenience.
Could you please tell us your order number so that we can check it for you?
These blouses are the perfect combination of comfort and elegance. They serve me for any occasion since they fit with a casual style. I recommend this website for all clothing needs for girls like me!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.