Code was eliminated when I was about to place order. Also, would like to know what shipping is before going to Paypal. Could only return one dress as other was final sale. Company was cooperative and willing to offer a minor refund or let me return it. As the postage was at least half the price of the dress, I chose to accept the small refund which they posted in a reasonable amount of time.
I'm a frequent online shopper, and this boutique is by far the best store I've come across on the internet! The customer service is amazing and the employees are so friendly, enthusiastic, and confident! Each package contains a lot of care! Items are always delivered in perfect condition! Highly recommended!
If you do not live near the stores of a mall like me, it was great to see how some sets can be put together online, I appreciate this page and not to mention the inspiration, since I am not a fashion diva. They have a wide selection of clothing.
Could not figure out which keys to push to add items to my cart. This was not a great experience. Really like the 2 tops I ordered, but took almost 8 weeks to receive both. Don't think I want to order anything else since it is such a long wait to receive them.
Could not figure out which keys to push to add items to my cart. This was not a great experience.
Was so happy when I received my items. I love them all. Got 3 tops and a bathing suit! When I wore my patriotic top they said looks like Wonder Woman! Wow.
I wold recommend your clothes to others. I'm a medium size but ordered a small size. Glad I did fit perfect
The positive reviews seem to be written by the same person, they contain the same grammatical errors.
This company are robbers,,, I bought a dress, the quality was so bad, I sent it back as per their complicated returns process. They said they did not receive it and refuse refund. I have read that this has happened to other people too. AND they have no telephone number so its easy to hide. STEER CLEAR!
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
3 items in 2 different orders I never got... also I dont like the fabric used on some items its cheap but not worth returning because it takes forever. But There are some items that I really like so it kinda evens out. Also if you dont mind taking a suggestion you need an area to save your items in so that you can go back latter and purchase them and dont have to go searching for them all over again..
I made a purchase here last week online, I received an email confirming my purchase. So I went back and filled my cart so quickly with more clothes, accessories, and a pair of boots. When I left, I realized that I exceeded my budget a bit, but the offers were good for me to give up. Now I have everything I need for the next 4 months and I have saved so much money! I will definitely use this boutique again.
Don't trust anything about sizing or material. I followed the measurements and received gigantic clothing. The sizes are inconsistent among the types of clothing (dress vs. pants). They said the clothes were linen. Not even close. Since they clearly state you must pay to return items to China, you are taking a chance. However, they may give you a 20% discount on their already cheap clothing. I took the chance. The pants were even more gigantic, though I sized down. And, right, they were not even close to being linen. I hope someone at Goodwill can fit into these giant clown pants.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress up and look pretty. Also, their customer service is really friendly. Now I have bought it 5 times this year and I can say that it has been really satisfactory. Now I'm in love with a red dress... They really make me feel like a princess.
I made my first purchase here about 3-4 years ago and I still wear the shoes to this day! The quality is perfect considering the prices and I have always had fast and smooth deliveries. My only issue might be that the one size fits all items is intended for little people. Other than that, I love this site and will keep ordering from here forever.
It wont let me put a photo up but I bought a "knitted sweater" from this company, when it arrived it was a shabby piece of material with a knitted pattern. I paid £12.70 for fast delivery but waited 5 weeks for a piece of crap. They said I could keep it and offered 14% of the price, I wanted 50% but they would not budge on 30% so am now waiting for this and got a nice piece of rag to wash my new car with
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Im happy with the various clothes that I have purchased from this online boutique and have received feedback on how beautiful they are. I bought XL and found they fit me well. I had problems with the order with my credit card and I will try to pay better with Paypal next time, everything solved, a small problem solved in the best way. Will buy again
Honestly the pictures look amazing so my wife bought a cross section of clothing from a long coat to a pair of earrings spending enough to get free delivery. The clothes were absolutely nothing like the pictures. Very thin and poor quality. So let's send them back. I dont think so!. You have to send them to China and the customer pays and theres no guarantee you get a refund and they state that. So dont bother please because you'll regret it big style.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.
Skirts same as in the photos on this website: Good quality, with a double and wide band at the waist that in turn contains an elastic that does not seem to disturb. Printed as shown in the image, very cheerful and current, and fabric thick enough not to show through. Current and comfortable. For young or modern women of any age.
Beautiful tops. Based on the style, I ordered some tops in sz L, some in sz XL, yet none of them fit. The method for returning to exchange was so complicated, I ended up just donating them to my local charity. Very disappointing. My budget is too tight to throw away money, so I will not order again from this company.
The merchandize is appealing; however, the method for making a purchase on the website is flawed and frustrating.
One product from my order has not been delivered in over 2 months from order. Customer service keeps on promising to ship between certain days, but the dates come and go without any action and no updates. They mention high order volumes and not being able to meet the demand yet they are continuing to advertise the product. I feel cheated.
We feel terribly sorry for all inconvenience. We are trying our best to ship out the orders. Since the pandemic aroung the world, it is delayed a little bit. Hope you could understand. Many thanks.
Easy to navigate the website and found beautiful designs. The blouses were all very muted vs the appearance in the website ads but most problematic is that all of the blouses seem to be inherently wrinkled. The wrinkles do not completely come out in washing, dry cleaning, or steaming. It's almost slightly puckered like seersucker and makes the pieces look sloppy.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Easy to navigate the website and found beautiful designs. Excited to see the products!
Buying online is pretty iffy. The shorts fabric is kind of flimsy and the white shorts are so thin you can see through them. The shirts all looked longer than they are - if I have to order larger sizes to get them to hit my waist then there's no sense buying them. Whatever I can't wear will go to someone else.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I can't see where I can edit an item in my cart. Looks like I have to order different colors of the same item separately, going back in and out of the store.
After waiting for weeks and weeks for my parcel to arrive it finally did. And wow what a disappointment. The materials were nothing like in the photos. The website is amazing - the dresses look like lovely soft cotton and in fact it's like synthetic plastic and doesn't hang right. Looks like a tent! The sizing is weird - huge! Even the shoes were massive! I'm usually a Uk 7 and they sent a 41. Such a shame as the clothes look amazing.
Sorry for making you feel like that and thank you for your feedback and we'll report it to improve our product and service.We will do every effort to provide better products and services.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.