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JustFashionNow

How would you rate JustFashionNow?
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California
1 review
0 helpful votes
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Run small
August 17, 2021
Updated review

I originally ordered a large which was way too small. Then order XXL which were still a bit tight…I'll keep them hoping they will fit when I loose weight. For, the record I usually wear a 10/12 in pants.

Date of experience: July 18, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I wasn't able to get the discount offered
July 18, 2021
Previous review

I wasn't able to get the discount offered.

Date of experience: June 18, 2021
Norway
1 review
0 helpful votes
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Very modern designs
September 13, 2019

For some time I have bought clothes online, this store satisfies my need to obtain very modern designs at a good price, my last purchase went very well, I arrive on time and the response of the service is optimal

Date of experience: September 12, 2019
California
1 review
0 helpful votes
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I have a great weekend. I placed the order a few days ago and my dresses arrived today, 11 days after the order. You may not think this is amazing, but it is an international shipment. Usually it takes more than three weeks to get something here so I'm very happy. The quality of the dresses is equally impressive. Thank you heaps!

Date of experience: March 3, 2021
Washington
1 review
0 helpful votes
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A dress so beautiful that it fits me very well, it was just what I wanted, everything they said about this online boutique was true, I am also very happy by text message when they did not have my email.

Date of experience: January 2, 2021
Illinois
1 review
0 helpful votes
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Variety of clothes and prices, punctuality in shipments and ease of returns. I have shopped at this online boutique for a while and it has never failed me! The best, without a doubt, is to use the discounts they give.

Date of experience: March 6, 2021
Idaho
1 review
0 helpful votes
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Bad company to work with
June 9, 2021
Updated review

I do NOT want this dress! $12.99 for shipping?

Cancel this order!

I sent the above immediately on seeing that they had added a $12.99 shipping charge AFTER I'd already gone to PayPal and told them to pay the original charge (without that $12.95). It was a sneaky trick done on purpose to conceal how much the shipping would be until too late to change your mind!

Date of experience: May 10, 2021
aff j. JustFashionNow Rep
over a year old

Hi, please note your order has been sent out in 11th April. Please understand that the items sent out are not eligible for cancellation nor refund. You can contact us for return within 30 days after receiving the product. Thanks for your understanding.


I do NOT want this dress!
May 10, 2021
Previous review

I do NOT want this dress! $12.99 for shipping?

Cancel this order!

Date of experience: April 10, 2021
GB
1 review
0 helpful votes
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Perfect shop!
July 3, 2020

I bought three dresses a few days ago, they all fit me very well and are of very good quality... the materials are very comfortable to wear on any occasion. I am very happy with my purchase. Thank you! :)

Date of experience: July 2, 2020
New Jersey
1 review
0 helpful votes
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Return not possible
September 4, 2021

There are some nice dresses I liked, but some did not fit so wanted to return it but we have to pay for return and it has to be shipped to china. Also no one helps you in the chat, they say your best option is to get 15% off towards your next order. But I never got that either so beware.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

New York
1 review
0 helpful votes
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I select my purchases
April 29, 2020

After viewing this website, I select my purchases. I am rarely disappointed and if for any reason I need to make an exchange, it is done without problems. The buyer service team is easy to deal with and always helpful.

Date of experience: April 27, 2020
Sweden
1 review
0 helpful votes
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Perfect!
August 20, 2020

This online boutique has a variety of products ranging from cute clothes to amazing accessories. Shopping can be a bit tricky if you are placing an order for the first time, but if you follow the instructions, you will be fine. This is one of the best online stores I have ever shopped at and I highly recommend it to new buyers.

Date of experience: August 20, 2020
Austria
1 review
0 helpful votes
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Perfect!
February 8, 2020

I just bought my first order from this boutique on the recommendation of my best friends, and wow! Delivered a few days later, everything looks exactly as it is shown online, it fits perfectly and is of good quality. Perfect!

Date of experience: February 6, 2020
New Zealand
1 review
0 helpful votes
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First time customer
October 12, 2021

Very good, excellent display of sizes. Just one suggestion, it would help if final price could be displayed in currency of country originating the order. Excellent service, item good as it looked in ad and arrived surprisingly quickly. Regards, Doris

Date of experience: October 12, 2021
GB
1 review
3 helpful votes
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This company is a complete scam - beware. I order 3 of the same top in 3 colours in July. 2 of them arrived weeks later - and were badly made and nothing like the picture on the website. I had to pay airmail to return them - and still 8 weeks later they haven't arrived and I have no refund. Then 3 months after ordering them I received an email saying the third is on its way - despite knowing I had returned the others. They won't refund the money - I would have to return this unwanted product at my cost - which is high - and presumably I won't receive my money back for the third either. Total scam. Please go somewhere else or you will regret it. They don't deserve 0 stars, let alone 1!

Date of experience: November 3, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will process the refund to you once we receive your return package successfully.

Pennsylvania
1 review
8 helpful votes
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This company is a scam and a joke. For those of you who are waiting for orders placed in May, cancel now. I ordered one pair of shoes in April and never received. After two emails and waiting 8 weeks I asked for a refund, I am told my cancellation and refund are being processed and may take longer than two week, depending if which CC i use The fact that there is no phone number should be a clue to all of us!

Date of experience: June 17, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."

Canada
1 review
0 helpful votes
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Dissatisfied
May 15, 2022

Shopping was easy, check out was standard, but the items I received (size small) were definitely not a small, more like L XL. The quality of the material seemed ok however because I can't wear them I didn't wash them. Two of the items came not at all as pictured as far as cut/design/fabric. I meant to order from Ardene and accidentally ordered from this JustFab company. Never again.

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Cheapest clothes
February 18, 2022

The cheapest clothes possible. If I could give this company a negative star - I would. Who deserves five stars is their photographer. They made the clothes look very appealing with interesting designs. When I got the package (relatively quickly, I have to be fair) - I could not believe how cheap the material was. I actually cannot wear any of the tops I bought outside of my house. I use them with my sweat pants to lay on the couch. I chose to keep them, because I am not willing to spend any effort or time or more money to return the clothes. Lesson learned, though. Never again. Waste of money!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. It would be helpful that if you can provide the order number to us so that we can check the issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Canada
1 review
0 helpful votes
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I have been trying for an hour or two to place my order and pay with my American Express. I contacted the support centre, but haven't heard anything yet. The website would not accept the American Express card. I changed the payment to Mastercard and it immediately went through. I don't think this is a coincidence! I will keep this in mind if I ever think of ordering again.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)

We suggest that you can contact our customer service for help is you have any issue when ordering so that we can check and fix the issue at once. We also have online chat service for 24h.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

New Jersey
1 review
0 helpful votes
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Love my new shirts!
March 11, 2022

So far shopping with Just Fashion Now has been good. Shipping time is slower than I am used to but my order arrived in the time frame listed. You do have to check sixes and garment measurements. A Medium size is equivalent to a US 8. I ordered medium based on the garment measurements and the shirt fits like a second skin. Not what I was going for. Fortunately, the style is on sale with a big discount so I was able to order another one two sizes up.

Date of experience: March 11, 2022
Georgia
1 review
1 helpful vote
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Placed and order on 21 October and received notice it would be delivered 5 Nov. Today is 28 November and still no delivery. Every time I request an update they say it will be delivered soon. Today they said another 15 days before delivery. Wish I had checked the reviews on this site sooner. Stay away from this company

Date of experience: November 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Could you tell us your order number so that we can check it for you?

France
1 review
0 helpful votes
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Not bad
August 9, 2020

I am a regular buyer of this online boutique. The process is really easy to use. The web design was well organized. I didn't have to click to the next page but could keep scrolling down, which made it more convenient for me. I am impressed with the fast delivery, two weeks max, which is fast by my standards.

Date of experience: August 9, 2020

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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