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JustFashionNow

How would you rate JustFashionNow?
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Austria
1 review
0 helpful votes
Follow Doralisa L.
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Basically I make all my purchases online in this store, I have bought many dollars in the last ten months here. Anything and everything, all my Christmas and birthday gifts and casual clothes, shoes, underwear, jewelry have been purchased online. Delivery is good, returns are good, so I choose to buy large quantities, excellent garments at an excellent price.

Date of experience: February 10, 2020
North Carolina
2 reviews
0 helpful votes
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NOT AT ALL SATISFIED WITH PRODUCTS OR SERVICE. RETURNING ALL
May 5, 2021
Updated review

First time shopper. Poor quality materials. Not at all as advertised. I am returning the 5 items I've
Received. The 6th item has not arrived although they claim it has been delivered. I just checked and
It is still not here. I cannot talk or chat with anyone. If it is same quality material, it will be returned
Also.

Date of experience: April 5, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.


First time shopper
March 14, 2021
Previous review

First time shopper. If I like what I bought, I'll be back.

Date of experience: March 14, 2021
Georgia
1 review
0 helpful votes
Follow Gaynor R.
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I have 2 months shopping here, for its excellent quality jewelry among other products. And what I like the most is the customer service. I am very satisfied to be a client because my orders always arrive to me well and the answer they immediately give me.

Date of experience: October 10, 2019
New Jersey
1 review
0 helpful votes
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Disappointed
August 11, 2021
Updated review

Great selection! Easy shopping. My order of ten shirts was delivered in three shipments over the course of almost a month. The website inadequately describes the fabrics and sizing. A total return is in the works, for which I am expected to pay postage and customs expenses.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience! But the delivery date depends on the weather and some other irresistible factors.

Hope you understand.

We`ll keep improving our products, delivery and services.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Great selection!
June 12, 2021
Previous review

Great selection! Easy shopping.

Date of experience: June 12, 2021
Norway
1 review
0 helpful votes
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I originally emailed them to ask them when they would have a dress back in stock that I liked enough and then again for advice on what size would fit me best. Both encounters were pleasant; They respond quickly to emails, they are friendly and very helpful

Date of experience: April 29, 2021
California
1 review
7 helpful votes
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Total Scam
April 6, 2019

I paid for my items to come in 48 hours, and 3 weeks later I have received nothing. I am asking for a full refund but I do not expect to get one based on previous reviews. I feel like an idiot for ordering off their site.

Date of experience: April 6, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

Canada
2 reviews
0 helpful votes
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Quality is suspect
August 22, 2021
Updated review

The quality of the clothing is not very good at all. The pictures on the models look like nice linen blouses and they are cheap polyester. The t shirts are not bad but I don't think I'll be purchasing any more items as I was pretty disappointed.

Date of experience: August 22, 2021

Items are so different than what you find in stores
July 23, 2021
Previous review

Items are so different than what you find in stores. I hope they come as they appear on your site.

Date of experience: July 23, 2021
GB
1 review
0 helpful votes
Follow Kara F.
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My new dress is tight
January 18, 2020

I am delighted with this boutique, my order has arrived. My new dress is tight, comfortable and very easy to wear, since dresses of this length can usually be difficult to wear. So elegant and elastic and the material was thick, so it absorbs everything quite well.

Date of experience: January 16, 2020
Canada
2 reviews
0 helpful votes
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Exchanges.
June 15, 2021
Updated review

I finally received my order this week and do not see an address of contact information for exchanges. All items are small fitting and I need to be exchanged. I love the clothes you advertise but sizing is not what I expected. How can I reach you?

Date of experience: June 15, 2021

Exchanges.
June 12, 2021
Previous review

I finally received my order this week and do not see an address of contact information for exchanges. All items are small fitting and I need to be exchanged. I love the clothes you advertise but sizing is not what I expected. How can I reach you?

Date of experience: June 12, 2021

Quick and easy
May 11, 2021
Previous review

Quick and easy.

Date of experience: May 11, 2021
Poland
1 review
0 helpful votes
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I previously wrote a bad review about the submission process with SheIn. However, things have changed and your customer service department has been very kind to my concerns. They gave me my money back and they wanted to make sure I was happy. Approved by customer service.

Date of experience: September 28, 2021
Georgia
1 review
0 helpful votes
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Vibrant colors, but small sizing
June 21, 2021
Updated review

Design and vibrant colors interested me in these items in the first place. Unfortunately, when I tried them on the fabric was too tight across the bust. I conclude that their sizing runs smaller than standard U.S. sizing and customers need to be made aware of that.

Date of experience: June 21, 2021

User interface awkward
May 22, 2021
Previous review

User interface awkward

Date of experience: May 22, 2021
Washington
2 reviews
0 helpful votes
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Sizes and colors
March 28, 2023

Not bad so far. Even after looking at your size chart and ordering a size larger, they were still incorrect. Especially the shoes. I ordered two times larger size and could hardly get my big toe in. Very thin. The colors were way off. It was however the light of the camera. The purple is a beautiful purple with the camera but in person it is dull and a different color. Not your fault I guess but should have a quality control person to check these things. Thanks

Date of experience: March 28, 2023
Hawaii
2 reviews
0 helpful votes
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Prompt resolution of my problem
July 25, 2021
Updated review

I had a confusing experience with placing my order and how the shipping was added. I wrote and received an immediate reply and offer of a small discount for my problem. I really appreciate the courteous and prompt customer service from Miss W.
I just ordered, so have not yet received the blouses I ordered, but I was impressed that they were shipped out immediately. I look forward to receiving them.

Date of experience: July 25, 2021

I have never in life ordered something, completed the...
August 24, 2021
Previous review

I have never in life ordered something, completed the transaction, the company has already been paid for the goods, and only then be directed to shipping, which added another $11 to my total. By then, PayPal has already charged me for the blouses, so there's no way out. I'm forced to pay overpriced shipping- I would have cancelled the order right at the start because $11 is too much to pay to ship a couple of blouses. What a sneaky thing to do!

Date of experience: July 25, 2021
Massachusetts
1 review
0 helpful votes
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Sizing is inconsistent, quality needs to improve
August 8, 2021
Updated review

It took weeks to correct an issue with my address. Sizing is extremely inconsistent. Returning is prohibitively expensive. My purchases are limited for these reasons.

The back of blouse I received with the map of the world was inside out. You had to look in a mirror to read it! I gave it charity since customer service is so slow and not customer focused.

Date of experience: July 9, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.


It took weeks to correct an issue with my address
July 9, 2021
Previous review

It took weeks to correct an issue with my address. Sizing is extremely inconsistent. Returning is prohibitively expensive. My purchases are limited for these reasons.

Date of experience: June 9, 2021
GB
1 review
3 helpful votes
Follow Iona C.
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I have ordered multiple items multiple times and have always received my clothes without problems. I don't recommend buying jewelry, it's my taste, but clothes have never let me down. They provide customer images on some items, so if in doubt, read the reviews and see the photos. I recently ordered seven shirts and after a week I received an email informing me that my order was on its way and I was awarded points, which is equal to store credit. Congratulations on the good service!

Date of experience: January 17, 2021
GB
1 review
3 helpful votes
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Rubbish
June 2, 2019

Bought several dresses all such rubbish material, tried to return them, no address after loads of emails finally had a return address, returned them all to be told only 2 will be refunded as the others were returned later then the 15 day return date,,, there fault for delaying sending address,, after tons of emails still no money back,, don't think I'll get my refund not to be trusted this company

Date of experience: June 2, 2019
New York
1 review
0 helpful votes
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Fooled again
August 23, 2021

It was not my intention to ever order from you again, based on a previous experience. Somehow when I was online, I switched from a California clothes shop to your site without knowing. Once again, several of the items I ordered were made poorly or fit poorly. The process of returning items is extremely complicated and costly, but I have returned three items anyway.

Date of experience: August 23, 2021
Canada
1 review
0 helpful votes
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Sizing
May 25, 2023
Updated review

Knowing that I'm getting a really great price for the items, I know the quality may not be as good. I accept that. My problem is figuring out the sizing. Everything is different. So you read the size chart to figure out what your size is for that particular item, and then when it arrives, it doesn't fit as it says. I know I can't return the item, as it's too costly. So every once in a while, I take my chance. Out of five (5) items purchased, I may be happy with 2.

Date of experience: May 25, 2023

Terrific, other than prices are in US$, it would be...
March 24, 2023
Previous review

Terrific, other than prices are in US$, it would be great to see what they cost in Cdn$.

Date of experience: March 24, 2023
Sweden
1 review
16 helpful votes
Follow Acacia W.
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These blouses are perfect for me. I bought both black and pink in the '2 for $ 60' offer, which is a good deal. High quality material, thicker than expected, ideal for offices that have the air conditioning on all the time. I could have bought the XS since the cardigan is a bit loose, however wearing the S with bras is good because there is a little more room in the arms. I highly recommend it for a basic item that doesn't break the bank.

Date of experience: July 4, 2020
Florida
1 review
0 helpful votes
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Good experience!
April 16, 2022

Placing the order was easy. Confirmation of order was great. Received merchandise exactly in the confirmed time span. Really like the 4 articles I purchased, however everything is a little large. Washed 1 top immediately to shrink it a bit... it worked. Quality of materials is better than I expected. Overall... Very Pleased with my order.

Date of experience: April 16, 2022

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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