Just so you know, the quality of the material is not great, and the color is not accurate. The models have clothing tailored for them to fit perfectly. I order the wrong size, the only way I could return it is to send it somewhere in china. Probably would cost more than all the clothes I bought. They did offer me 10 -15 % discount. I wont buy there anymore and I'm going to donate the clothing.
I ordered a dress from this company which did not arrive more than 40 days. I emailed them several times but was advised to wait and that it had been shipped from China. After checking the Chinese tracking information, the site in Mandarin showed that the item could not be found meaning that there was no way that it could delivered in the UK by Royal Mail. Fortunately, I got a full refund from PayPal after sending them a screenshot of the tracking information. Be wary about ordering from this site.
We feel terribly sorry for all inconvenience. We are trying our best to ship out the orders. Since the pandemic aroung the world, it is delayed a little bit. Hope you could understand. Many thanks.
I have had a great online service, great clothes and accessories with the delivery, in fact, some very beautiful accessories. They are cheap prices and not poor quality for what you pay. If you expect designer quality, you must pay designer prices. I would dare to say that I love this website and will be placing an order soon. I've had a lot of trouble with other sites online, but these have been great so far.
Products- mostly made for tall people with very long sleeves, which need to be adjusted and this is an extra cost. There is nothing for "petite" people, never mind pants, except some tops with short sleeves.
Services- some products is shown and it looks like is not in stock. I am still waiting for my one top with dots on it, ordered on 04/04/23. The shorts, which were sent to me just recently, are not the one I have ordered; very disappointed. And your returns are costly and not easy.
The prices are excellent and so is the quality of the clothes. My purchase shipped almost immediately and took a few days to arrive, which is much faster than most online boutiques. Overall, my experience with this website was amazing.
Great items and displayed well. Easy ordering. Items were about the quality I expected and fit true to size which was a pleasant surprise for you never know when ordering from an unknown source. It was an overall good experience.
Great items and displayed well. Easy ordering.
Personally, it's hard for me to shop online and find items that fit my body type and style, but has everything to my liking. I love their fashion sense and great low prices, but check the size chart before ordering.
Really bad quality. The fabrics are either paper think or they feel like bad lining of a clothes. Even though it says cotton, there is absolutely no possible way that the clothes are cotton. Bad cut, bad workmanship and horrible material. I have ordered over 30 items and received 3 after almost a month and I just asked to return all 3.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
It is very difficult to find an online site that specializes in affordable clothing, and even more difficult to find one that is accurate for what they advertise. But I love how reliable the services at this online boutique are consistently. The customer review sections are very trustworthy and helpful when selecting outfits, and the reward system is great too! And did I mention that returns are an ease? Glad it made my shopping life easier for 4 years in a row!
I shop for clothing online as a weekly detox from such a stressful work environment and this website has always been my favorite online boutique. Everything here suits my style and preference. The new additions look pretty, by the way.
Products look and are described as amazing, but everything has a plastic coating on it. The fabric is horrible and since you have to ship overseas it is not worth returning. They offer you.20 on the dollar, which I took.
Dear Customer,
We are sorry to hear that the products you received did not meet your expectations. We apologize for any inconvenience caused by the plastic coating and the poor quality of the fabric.
Please know that we strive to provide fair compensation for our customers' dissatisfaction with our products. We appreciate your understanding that return shipping can be costly and time-consuming, so offering partial compensation may be the best option. And we are glad to tell you that we have a return warehouse in the US.
We take your feedback seriously and will use it to improve the quality of our products and services. If you have any further concerns or questions, please do not hesitate to contact us at support@justfashionnow.com. Our customer support team is available 24/7 to assist you.
Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.
Best regard,
Justfashionnow
Easy to find everything; easy to checkout
I love the convenience of shopping online with the comfort of my home, knowing that size and quality are as expected. Excellent delivery options, making life easier. Highly recommended online boutique.
I discovered this online clothing shopping site and noticed that they had several items of clothing that I liked. So, I ordered. I now have at least 6 pairs of her jeans! Jeans that really fit me. I am a curvy girl and jeans really accentuate my body. Shipping is fast and can be easily tracked with their tracking numbers. I had to return 2 items due to a mistake I made when ordering and within days of receiving the items they emailed a store credit to order something else. In fact, I have an order that will arrive today. Also, her clothes resemble the ones advertised. I will ask for more. I can't wait to see what cute things they will have for next month!
The customer service team has been wonderful with all my inquiries about store credit and size changes. They have been very meticulous with their responses to make sure that I am 100% on track and happy with the entire process.
Previously I wrote a review on this website in which I was worried if I would receive my order or not. My order has arrived and the material, skirts and quality are excellent. I love 5 out of 6 of them and the one I don't like has made plans to send me a refund. Sizes are small so be sure to order 2 sizes up. Other than that, I really enjoyed my shopping at this online boutique!
It is very difficult to find an online site that specializes in affordable clothing, and even more difficult to find one that is accurate for what they advertise. But I love how reliable the services at this online boutique are consistently. The customer review sections are very trustworthy and helpful when selecting outfits, and the reward system is great too! And did I mention that returns are an ease? Glad it made my shopping life easier for 4 years in a row!
I m really pleasantly surprised! The dress looks great on me and I was concerned that most of the long dresses I buy online are too long. I can wear flats with this and it's perfect for summer. You should be modest when sitting to avoid showing too much, as the slit is high and seems to rise a bit when sitting.
Took for ever to receive merchandise, then nothing fit and was of poor quality.tried to send back, I never received a response on how to do that. So I gave all to Salvation Army. Will never purchase from you again
In my experience, When you Order from just fashion now, it can take up to 10 to 14 days for the items to be shipped and then another week to come there after, it could take a little bit longer give and take but I have to say you can only get in touch via email as the number they show is no use. Just be cautious
Hi Racheal, kindly note we only provide email service but we will provide phone service in the future. If you have any question, feel free to email us.
Some of the stitching is sloppy (button holes on the paisley shirts) and all that I ordered have tags that say cotton blend, but I know cotton and there can't be much in there. I haven't tried the maxi dress. That definitely feels more like cotton or a decent percentage of a blend. I had no idea I was dealing with a company based in China. Too long a wait to get the order. I will not reorder from you.
Overview
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
In order to better help with your issue, could you please provide your order number for checking?