The ordering was easy but the comunication is very poor. I tried to find out about my order with avail until 48 hours ago
Don't deserve one star. Unfortunately, read reviews after I bought. Sandels came after 2 month, very poor quality. Will not buy again from them
Fabric of tshirt was great! Wording was messed up. When did the two words "to test" become one word? Not wearable that way! Sucks!
Love the dress! Only issue is that I had to order and pay for it twice so not sure if one of the payments was cancelled.
Brenda Ganpatt
I wanted to order 2 dresses but your system refused to allow despite that they were both listed together. Because of this, I had to pay for shipping on each dress instead of being able to pay it once. This raised the cost significantly and has me questioning if I will continue to use your services.
Brenda Ganpatt
Easy process. Very qick delivery. Good quality work. Variable sizing though. I ranged from a medium to an xxl so check each item for sizing
Hard to choose! So many lovely outfits. Appreciate being able to update my spring wardrobe as I've put on Covid pounds & nothing I had still fits!
I discovered this website by chance on the Internet, and I fell in love at first sight, I love all the clothes I find here, all my orders arrived without problems
Ordered Sandles 2 weeks ago. And have not received! Must be scammers I trusted the site because it was all over the net
Please log into your JustFashionNow account first and then click Contact Us to submit your message.
For order status inquery, please do submit such an exact message as " Please tell me when I can expect my order." for faster response.
What I like most about this website are its dresses and summer clothes, the fabric is good, cottony feeling and very well made.
Having been recommended Marlows by relatives who had used them beforehand, I had exclusive requirements and they without a doubt did not confound.
I think I saw these same photos on a different site... please tell me you aren't stealing designs that belong to other people?
We are a trustworthy online shopping store.
And we have our own designers.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I think I saw these same photos on a different site... please tell me you aren't stealing designs that belong to other people?
Did not get a dress I was looking for but happy with itemi did receive, like your selection of clothes
Saw on internet.
Did not have the white dress that I liked best. Liked easy checkout
I liked the selection of clothing. I am not sure about the size though.
Beautiful clothes. You sent them quickly last time so I got some more. Thank you for getting me out of T shirts! Haha
Beautiful clothes. You sent them quickly last time so I got some more. Thank you for getting me out of T shirts! Haha
Beautiful clothes. Kindly helped by my sister to buy for the first time by interent here. Nice dress successfully bought! Totally cool
I placed order and received wrong size and quality was awful. Tried returning only to get pkg back. Now out of 111.00
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.
The tops are ok. I ordered an Xlrg dress and was sent a XXX size. I have put in for form to send back and haven't heard from company yet.
Sizes are not accurate
Delivery dates are very long
Quality non existant
Return policy is a joke
Customer Service devious and unhelpful
Do not order from this China based company.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
FIRT TIME SHOPPING HERE. LOVE THE SELECTION... JUST WAITING TO SEE IF IT'S AS GOOD AS IT SEEMS.:)
Clothes either run too small or too large, but quality is great.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.