Not the quality material as shown in pictures on website. Also fit is not correct. Sent email April 18th, no response.
Psy customs to return. Clothes have a bad smell. This site should be closed down. Reporting them to everyone i know.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
The products I received were cheap knockoffs of what the photos looked like.
Will not be purchasing from this site again.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
My wife is short and petite so maybe more short models to see hwo the dresses will look would be nice?
Never received 1 of 2 times. Sent 1st one back and never got credit. Item was trashbbs the picture. STAY AWAY
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Very skeptical when placing my orders because I have to give them my personal information and card, Im glad that all my orders have arrived, I am happy and satisfied that I finished ordering again.
Lots of styles to choose from! Wrong size received. Too large, but may be able to wear with insoles stacked inside.
I LOVE this online clothing store. It is one of the few places where I can find my clothing size in age appropriate but very modern styles.
Clothes didn't look same as online when I got them and it took a long time to get order. I will order again as some tops where really cute
Just placing 1st order clothes look great online
So many cute things at great prices! Three of the four items I ordered were great, one didn't fit me that well so I gave it to my neighbor.
So many cute things at great prices!
Most items do not describe the item especially what the item is made of!
But it was a very BAD experience will not be buying from this company again!
We are sorry for this inconvenience. Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
Most items do not describe the item especially what the item is made of!
But overall is a good experience!
You can't return anything because it's in China. Please show the back of the garment, and most important use a BETTER quality of material Way To Cheap looking material.
I just received my first order a few days ago and I am very satisfied with my purchase on this website, so much that today I ordered more clothes!
I have been a customer of this website for many months. It hasn't let me down so far. I am happy to recommend this online boutique to my friends.
Ok for first time on purchasing. Like the flash sale but do not like that you have to spend over a hundred dollars to avoid the high shipping fee
I Love my cardigan its cute the material is good quality. BUT...It took 7 weeks to get it and me having to call them before i finally received it.
I love your clothes cute an stylish i plan on ordering more
I just hate all the ads on every place I go & all the junk mail.
One item was not correct sz. And have had problems getting that fixed.
Sorry for the inconvenience!
We're sorry about the service that you received on this occasion.
Please accept our apologies from the inconvenience this has caused.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I just hate all the ads on every place I go & all the junk mail.
Beautiful article of clothing. Fits true to size. Shipping took longer than I thought but that is due to covid.
Love the unusual and lovely items you have, l\the quality a huge improvement over other wesites I have ordered from.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order so that we can better solve your problem?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
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