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JustFashionNow

How would you rate JustFashionNow?
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Germany
1 review
0 helpful votes
Follow Yaque M.
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I ordered some tight shirts on this website for a friend's bachelorette party and everything went great, my order arrived on time and full.

Date of experience: November 28, 2019
California
1 review
0 helpful votes
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Very happy customer!
November 15, 2020

I always go to this website to buy clothes that are in fashion! Super convenient price and great service. I never found any problem.

Date of experience: November 14, 2020
Texas
1 review
0 helpful votes
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Excellent clothes!
September 3, 2020

Sparkly! This website is easy to navigate and the purchasing process is very quick and simple. I will definitely order more clothes from here!

Date of experience: September 3, 2020
Wisconsin
2 reviews
0 helpful votes
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Ann
June 19, 2022

You said free shipping over $109. My order was $109.96 and it didn't give me free shipping, so I had to buy another shirt.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Just
April 1, 2022

First time user - no issues. However, I feel that you are now bombarding me with e-mails. Please lessen the amount of e-mails. Thanks you.

Date of experience: April 1, 2022
New York
1 review
0 helpful votes
Follow Saly G.
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I've ordered around 3 times on this website and have not been disappointed. Shipping does not take long and the wait is worth it.

Date of experience: August 3, 2021
Sweden
1 review
0 helpful votes
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I loved my dress
October 7, 2020

I loved my dress, comfortable and elegant. I was also impressed by the speed of delivery. I will definitely order online again soon, thanks.

Date of experience: October 6, 2020
Missouri
1 review
0 helpful votes
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I was pleasantly surprised by how quickly my online order from this website was delivered. My sister will be satisfied with the new shirt.

Date of experience: February 1, 2021
New York
1 review
0 helpful votes
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It has the best variety of clothes and accessories with very good prices. They introduce very well new designs or styles of updated clothing.

Date of experience: February 2, 2021
Canada
1 review
0 helpful votes
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Easy on computer. Hopefully the tops will be true to size and good quality fabric. No customs I hope. Poor sizing and cheap fabric.

Date of experience: June 2, 2022

Easy on computer
May 3, 2022
Previous review

Easy on computer. Hopefully the tops will be true to size and good quality fabric. No customs I hope.

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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Expensive shipping
June 20, 2021
Updated review

The computer froze and I had to open a new tab to place my order. Your prices are good; however, the shipping was high.

Date of experience: June 20, 2021

The computer froze and I had to open a new tab to place...
May 21, 2021
Previous review

The computer froze and I had to open a new tab to place my order. Your prices are good; however, the shipping was high.

Date of experience: May 21, 2021
California
1 review
0 helpful votes
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I have a lot of clothes from this online store and you know, the prices are quite affordable and the shipping is also fast.

Date of experience: February 3, 2021
Florida
3 reviews
0 helpful votes
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Do not buy from this company!

I purchased a few things from them, over the last few months. The quality of all of them was not great, but for the price I didn't complain. Recently, however, I purchased a shirt that was so poorly made that the shoulder seams on the actual shirt were half way down the arm, almost to the elbow. If I was built like a gorilla, or a quarterback, with wide shoulders, perhaps it would fit right. The photos of the shirt on their website show shoulder seams where they belong. So clearly they did not send a shirt that matches what they advertised on their website. The shirt is not wearable and there's not enough material for me to have a seamstress move the seams up to where they belong. Then the sleeves would be too short, plus it would cost me around $35 just to make this $18 shirt fit right.

I contacted the company. They offered me a full refund of the $18.86 I paid for the shirt if I spend around $30 more out of my pocket, to ship it to Guangzhou China---not the address on the return label for the company, here in the US. (I paid for it through Paypal so Paypal won't help unless I ship it back using a trackable method of shipping) and then JustFashionNow won't reimburse my shipping expenses to return the shirt and they won't refund the $12.99 shipping I paid to begin with. So I would be out approx. $42.99 in shipping costs, just to get $18.86.

I have been in contact with them numerous times. They offered a 35% credit as an alternative to returning the shirt as a final offer. That is only $6.60! I spent $31.85 including shipping, for a shirt I can't wear. A $6.60 refund is insulting. I'm certainly not going to spend another $30+. It's bad money after good.

They should not do business on Facebook or anywhere else in the USA if they are not prepared to guarantee the quality of their merchandise and make it stress-free to return an item for a FULL refund or exchange-AT THEIR EXPENSE. You get what you pay for---in this case a lot of aggravation.

Date of experience: June 16, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

Australia
1 review
4 helpful votes
Follow Toula B.
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N You will be dealing with a 2 bit business, like those cheap & dirty Asian shops that have set up across the world. This company has no process efficiencies & goods can take over 3 months to arrive; when they do arrive they are of very poor quality my shoes felt like they were made of cardboard... NOTE: Goods are stored & shipped from China; you deal with someone from there and they've been responsive so far - still waiting on 3 items to arrive - I'm dreading it!... REFUND process horrible quote Since international return might result in long waiting time and incur substantial return cost on your side. We recommend some alternative methods to resolve this offer you15% cash refund or 20% store credit refund instead of returning items CRAZY ALTERNATIVE! I have often purchased from international sites and have never experienced this STAY AWAY FROM THIS COMPANY AS YOU WILL BE VERY DISAPPOINTED & GETTING YOUR MONEY BACK WILL BE QUITE A TASK - THEN YOU WILL NEED TO INVOLVE YOUR BANK!... THERE ARE SO MANY OTHER INTERNATIONAL AND PROFESSIONAL SITES TO DEAL WITH.

Date of experience: December 5, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied. We are doing every effort to provide best products and services, and always welcome your valuable advise.

Arizona
1 review
0 helpful votes
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Sizes were way too large. Cotton material cheap.
February 23, 2022

Confusing. The paorder would not continue until I checked my email account inadvertently. I wasted a lot of time trying to figure it out.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 24, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

After you complete the payment, you will be notified with a order confimation. If you did not receive it, you need to double check if order has been proceeded or not. And we suggest that you to contact our customer to verify to avoid duplicate order placed.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

New Zealand
1 review
0 helpful votes
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Most too big and had to be returned.
February 21, 2023
Updated review

Unfortunately the sizings were far too big for me. From the four purchased I had to return three, which was unfortunate. Now just awaiting refund.

Date of experience: January 22, 2023

Great prices...
December 22, 2022
Previous review

Great prices...will be keen to receive to ensure I have selected correct sizing.
Thank you...Happy Christmas

Date of experience: December 22, 2022
Spain
1 review
2 helpful votes
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BAD CUSTOMER SERVICE, THEY NEVER REPLY TO YOU! CHARGED ME FOR EXPRESS SHIPPING MORE THAN THE SPECIFIED AND THINGS GOT HERE 20 DAYS LATER. IAM STILL TRYING FOR THEM TO RETURN MY MONEY!

Date of experience: September 3, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Italy
1 review
7 helpful votes
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DONT BUY ANYTHING!
June 22, 2018

Its a Huge scam. Bought a dress, never received it. Their customer support mail is an automatic reply system and thats all youll get!

Date of experience: June 22, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."

New York
1 review
0 helpful votes
Follow Jeffrey A.
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Loooove this place!
April 28, 2019

As a girl who works in the fashion industry, I absolutely loooove this place! Would highly recommend to anyone obsessed with fashion like me!

Date of experience: April 27, 2019
Canada
1 review
0 helpful votes
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Love the product but your size chart is way off. Ordered xl and think now I need to order a 5xl to fit my girlfriend.

Date of experience: July 28, 2021

THANKS LOOKS NICE
June 28, 2021
Previous review

THANKS LOOKS NICE

Date of experience: June 28, 2021

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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