If the clothes don't fit or not look good on you, the return policy is such that it costs too much to send back to China.
The shoes you buy here are of better quality than expected. Good price for such a good product. The shipment does not take long to arrive.
I have always bought my clothes in the last years in this online boutique. The site has a wide selection, good customer service and fast delivery.
A champion among the best online stores to buy a gift for your friend, sister or mother. Clothes are near the high end but not overpriced.
The shirt that I purchased is way too short for my body. It's very wide and short not quite what it looked like in the picture.
Very useful clothing website. Fast answer. Very kind and gave me all the help I asked for. I will definitely buy from here again soon :)
They have fun and nice clothes. The only big issue is that it took a month to get my clothes. They did fit which was good.
Easy website to navigate. Just feel explanation of delivery could be a little clearer. Did not know that item had to be shipped from another country.
So many choices so hard to only choose 7! They all arrived finally and I love them all, gave a few for surprise holiday thank you's!
I've received confirmation of my order; but the free shipping says it will take 15-20 days so I do not have my order in hand yet.
Assurez-vous que les articles sélectionnés ne sont pas doublé par apport avec ma première commande que je ne peux pas retracer.
Je vous ai envoyé 3 messages sans réponse pour en faire la vérification.
La langue de communication juste en anglais... un gros manque... What
Assurez-vous que les articles sélectionnés ne sont pas doublé par apport avec ma première commande que je ne peux pas retracer.
Je vous ai envoyé 3 messages sans réponse pour en faire la vérification.
Assurez-vous que les articles sélectionnés ne sont pas doublé par apport avec ma première commande que je ne peux pas retracer.
Je vous ai envoyé 3 messages sans réponse pour en faire la vérification.
Like the new sizing info on each - great to have. Easy to order, they usually fit as described.
Somehow 2 items were doubled. Return process was cumbersome so I kept the items and donated to Goodwill.
Dear Customer,
Thank you for your recent purchase from our store. We are very sorry for the inconvenience caused to you due to repeated orders and the cumbersome return process.
We appreciate your decision to donate the additional items to Goodwill, and we are glad to hear that they were put to good use.
We have submitted your feedback to the relevant departments and will work hard to improve our services and processes in order to better provide customers with an easy and fast shopping experience.
If you experience any issues with your future orders or have any feedback on how we can improve our processes, please do not hesitate to contact us. We value your business and hope to serve you better in the future.
Please do not hesitate to contact us via email support@justfashionnow.com. Our customer service team is always here to help
Best regard,
Kary
JUSTFASHIONNOW
I ordered a short-sleeved jumpsuit, very pretty, comfortable and its length and fit are exact to my liking.
Easy shopping experience. The materials used in the products were of a lower quality than expected, but nice.
Quick and easy shopping in one place.,found just what I was looking for. Chosen clothing that I like.
Very frustrating items place in cart kept disappearing when I tried to go from tee shirts to dresses
Very frustrating items place in cart kept disappearing when I tried to go from tee shirts to dresses
Nice dress, very flattering!
However you MUST wear it with nude underwear, fabric is see through, nice shop!
Fast, affordable and adorable. I am glad I chose 1 size up because everything fits perfect. Thank you
I am so excited to receive my order, user friendly site. Thank you
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~