Items ordered took too long to arrive and very difficult to track once email sent with tracking info.
The garments that arrived were at least 3 sizes smaller than an American garment with the same number.
I love your inventory. Many nice items at reasonable prices. Sizing charts on some clothing items need attention.
Great. Very nice items, looking forward to getting all I ordered.
Nice selections, nice variety, stylish clothing, don't ask for a survey ever again. Now, is that enough characters?
Excellent quality clothing at a fair price, the answer to doubts and concerns and very good problem solving,
All perfect. Excellent sweater. Timely communication with excellent customer service to answer questions. Seriousness in the online transaction!
My shopping experience was fairly easy but hard to chose what I wanted to order! So many selections!
My order came to my house, a beautiful jacket, great and even better than I expected. Fast shipping.
Clothes look really nice online... was a little worried about buying online without trying it on first.
(don't have the best of luck that way)
Read some not great reviews at first and then saw a video that really broke it down. That helped a lot.
And then I decided I'll give it a try. I'll just qualify to get the free shipping and see how these clothes do when I get them. From the video the lady said the fabric is different as well but still soft. I only went with the shirts so far. But its true,... different type of fabric. It says to be dry cleaned,... but am only going to put it in regular wash.
I think it will fade faster because of that. But the shirts are not super expensive so if your hoping to keep these clothes forever and ever... probably not the best quality for that,... but if your going to switch it up every year... then I think this is a good option that looks nice. Some of the sleeves that have ruffle layers dont fall nicely... probably going to need to put a pin in them to make it flow nicer.
There smalls fit a little on the bigger side in most cases.
They email you a lot but its good,... it keeps you in the loop of where your package is.
It takes a long time to get them in,... 3 weeks for most. Some a bit longer.
But that is probably also why free shipping. So can't complain there.
They do ship the items not in one big batch but in small batches.
They come in plastic bags and look nice and professional.
I would attach pictures but it doesn't look like there is the option to do that.
I did do a second order,... got some of the dresses in the new order, so we will see how those ones turn out for me. So all in all,... pretty good experience I have had. A few of the shirts I love and then some are decent but not the best.
Amazing website even for a person with chronic anxiety like me and delivered really nice and genuine products.
I love this online clothing shopping website! They have excellent customer service and they deliver everything on time!
Shirts I bought were on clearance. Delivery was slower than expected, but overall it was a good experience.
The shopping experience was good, but I had a lot of trouble getting it to accept my virtual credit card, so I finally entered a regular card.
Easy to find clothes and many varieties, they are also of high quality. Shipping is also quite cheap.
The shopping process for this online clothing store is easy and simple, with realistic return and exchange policies.
Sizes don't fit. Colors are not as seen. Poorly made with cheap fabric. Poor workmanship. Do not buy!
Web page is slow. If I add something from another page it doesn't put in same basket. Shipping cost Is very high!
Cute clothes! Love that a lot of their clothes are 100% cotton! Really good website with easy navigation:-)
Takes forever to get items. Though they have beautiful clothes at great prices. Most are true to size
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.