When there is a delivery problem and an item is returned to the original USA company that did the shipping, there is no way to locate that company. I have tried
In this order I have not received a sweatshirt, (estimated delivery date 8.31) v neck dandelion loose top (estimated delivery date 9 01), still holding my breath for these items
If you can look into order id HBC******* I have 3 items that have been returned to the delivery co. Black and white jfn square neck top, black leggins and jfn crew neck teal and black shirt. I was offered 20% of my purchase price since the pkg is no longer available, I have NOT responded as yet to this. You need to have a co. In the USA that can take care of your CUSTOMERS. I had been very happy with the merchandise, I have told others about just fashion now BUT I am also NOW telling them about my delivery problems, I have been on contact with the U S postal service, they helped me quite a bit but not results. I also learned from them that my missing package for this order was sent from your company the co. (it think called international bridge) I cant locate it you sent out a package size 11.08 x 10.22 x 2.9 and left there as a 6.7 oz package. That is definitely a conflict of information. The post office was able to back track this information. There is NO-ONE to help
It kept kicking me out. It would not take my registering for the account froze on me I
did not see my last total before paying
Would've liked a phone number to speak to someone this was very frustrating
Sizing is not consistent. Makes it hard to find my size. Some are in US sizes others I had to look at the sizing charts to see if an item might fit.
It was easy to order just wish I would have known they were coming from China I thought the U. K. so it took a while before I got them several weeks.
Why so many bad reviews and they are basically the same bad review? I was all set to place an order. But after reading all the negative comments-NOT!
This is one of my favorite online stores, I always buy my pants here, it's cheap! And good quality, and you can also find great deals!
Low prices. It is worth a look in case you are looking for clothes on the web, I love it for its modern and current designs.
Never have come to see Products made in a very poor quality! I will warned any woman not to buy any Product from this rubbish place!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I had NO IDEA all the pants were made with different materials.
I am not happy about this.
I would like to be refunded for them>
We are sorry that we do not provide the phone service at the moment, but you could contact us by e-mail.
Sorry that you are not satisfied with the item(s).
So you want to return all of the 5 trousers?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Love the shirt, price was fine, think it arrived a little later than I'd thought it was supposed to but I will definitely shop here again.
This website is very easy to use, the customer service was amazing and they answered my question quickly. I can't wait to wear my new dress.
I love this boutique, I have bought them some lovely blouses and each of my pieces has been well made, true to size and wonderfully packaged.
Very satisfied with my purchase. I have purchased from this website 2 years in a row and the products are expected quality and size, very reliable.
Great so far. Will wait until clothes get here. To comment.
Tops look great, sizing is small. My boobs don't fit, but I will make do.
I am new to this company. I initially was looking for patriotic clothing. Found what I wanted plus a few more! Love the selection and prices!
I have always found a garment for any occasion, this year I found long skirts and dresses to my liking, much better than in other seasons.
It arrived much earlier than I expected. It is very cute and modern. Thank you, I am already looking forward to using my new leather bag.
Happy with the item but not the shipping as it took 20 days and I was charged on my credit card before the merchandise ever came.
Went well so far, will know more when I receive the merchandise
Very cute items at fair prices. One blouse too large another decided I didn't like the print. She's didn't fit right. But will order other items.
Awesome :) I bought my shirts here online, it was very easy and the website had a wide range of clothes :) Delivery was fast and efficient too!
Great so far. Hoping the dress is good. The last item I ordered on a similar site
Was unbelievably cheap. The fabric felt like paper. Bizarre.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Great so far. Hoping the dress is good. The last item I ordered on a similar site
Was unbelievably cheap. The fabric felt like paper. Bizarre.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality.