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JustFashionNow

How would you rate JustFashionNow?
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Florida
1 review
0 helpful votes
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Returns
August 16, 2022
Updated review

Had a problem with sizing, had to pay postage to china which was very expensive. I did not return it due to cost. They told me to keep the item and they would ship the new size free. Who else would do that. I would recommend this site for clothes shopping. Fabrics are good quality, just make sure you order the correct size.

Date of experience: August 16, 2022

Quality fabrics always a good fit
July 13, 2022
Previous review

Quality fabrics always a good fit

Date of experience: July 13, 2022
Texas
2 reviews
0 helpful votes
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Attractive pricing
August 26, 2023

I ordered several blouses/shirts in size small. All of them were at least large or XL. They were attractive patterns and I was looking forward to receiving them.Very disappointing. Will not order from them again. Returning them would result in my packaging them and taking to PO, plus paying postage - so will find a 'larger' person who can use them.

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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Disappointed!
June 11, 2022
Updated review

This is my first time ordering from your company. I was extremely disappointed with most of the items. The descriptions said "cotton" and they certainly were not cotton! I live in California and the material is a synthetic and will exacerbate sweating ++. Too bad. Your photography is amazing and makes one want all the items, but buyer beware... I would like to return more than half of the items, however it will probably cost me more money to return than worth the effort. Ill have to donate them.

Date of experience: May 12, 2022

It took me a little while to get used to your format
April 11, 2022
Previous review

It took me a little while to get used to your format. I hope that the items meet or exceed my expectations and the pictures. This is my first time ordering from your company.

Date of experience: April 11, 2022
Canada
1 review
2 helpful votes
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I ordered three pieces of clothing: two dresses and one jumper.
It took six weeks to arrive and when it did none of the clothing matched, in any way, the pictures on the website. What was described as linen was flimsy polyester. What was tan arrived as black, none of the clothes had a proper fit and all of them were of the worst quality I have ever seen. I am only clicking one star because your site requires it. Do not buy from Just Fashion Now

Date of experience: April 26, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Tennessee
1 review
1 helpful vote
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I ordered some shoes in January 2019. When they did not arrive within 2 months, nor was any tracking information available, I contacted customer service. For 2 more months customer service led me to believe the shoes would be shipped any day. Finally in July I reached out with some strong words in an email. I was told that the shipment was lost and they would not look for it because it would be too expensive. And it was my loss because past a certain date they would no refund. I used PayPal to pay and will try to get my money back through them but I don't hold out much hope at this late date. I will never use this company again.

Date of experience: August 3, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

Canada
1 review
1 helpful vote
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Great web site
February 9, 2020

What a great web site. The attire ideas not only revolve around model figures, but many great ideas for us, the 'generous' body types. The website feels very friendly with the small personal comments added by the girls who run it. You are informed from the beginning that if you need to return something, this will not be a problem.

Date of experience: February 7, 2020
North Carolina
1 review
0 helpful votes
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Your shipping charges are so high that I cannot order very much...tried to order lots of things to get free shipping but your offers were just too confusing to understand...so I had to empty my cart, I spent a lot of time on yr site trying to find things to put in the cart...it was too much work and I don't like paying high prices for shipping...but that's OK this time...I would appreciate being about to track this order and receive it in a timely manner...Thank you...

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry that the shipping can not meet your expectation. The shipping cost depends on the destination and the weight of the package. Hope you can understand.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
If you are interested in placing more items, you could find more non-final sale products to enjoy free shipping.
We will ship your order as soon as possible. You can check it here https://www.justfashionnow.com/order-query
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Part Order Timely Delivery. Then a 2 weeks wait.
August 9, 2023
Updated review

Would like to see more tops and dresses with higher collars and longer sleeves for older women who don't want to dress like grannies but have loose skin "issues" --can't alter that without cosmetic surgery money I don't have! Returning clothing items because they are too big. Returning shoes because they are poor quality. Hope there are no return issues.

Date of experience: July 10, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Thank you for your feedback regarding our product offerings. We appreciate your input and will take it into consideration as we continue to expand our line. We understand the need for clothing options that are flattering and comfortable for you, and we will do our best to ensure that we offer a variety of styles that meet those needs.

Regarding your returns, we apologize for any inconvenience caused by items being too big or of poor quality. We strive to provide high-quality products, but we understand that sometimes issues may did not meet your expectations.

We responded to the email about the return application on time on July 6. If you have sent it, please kindly provide us with the return order number and delivery company, and we will continue to follow up and handle it for you as soon as possible.

Unfortunately, we do not cover the cost of return shipping, as stated in our return policy. We understand that return shipping may be costly and regret any frustration this may have caused.

Thank you again for your feedback and for shopping with us. We will strive to improve our products and services to better meet the needs of our customers. Hope to continue serving you in the future.

If you have any further questions or concerns, please do not hesitate to reach out to us via support@justfashionnow.com. We value your feedback.

Best regard,
Kary
JUSTFASHIONNOW


Would like to see more tops and dresses with higher...
June 9, 2023
Previous review

Would like to see more tops and dresses with higher collars and longer sleeves for older women who don't want to dress like grannies but have loose skin "issues" --can't alter that without cosmetic surgery money I don't have! Love your website. Hope there are no return issues if needed. Thanks!

Date of experience: June 9, 2023
Texas
1 review
4 helpful votes
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Bigtime Scammers
August 8, 2018

I wish I would have seen these reviews before. My shoes took over 2 months to arrive, 5 pair of shoes in 3 different packages, the 5th pair I am still waiting for. Not at all what's pictured on the website, poor quality product. It looks like they are posting pictures from quality products from other websites, then when orders come in the product is made cheaply in a sweatshop in Asia aka China. It took me over a week to get a response for my return request. At the post office the return shipping would have cost me over $50. Now I will donate them. Complained to the credit card company and disputed the charges. For now I have my money back. Terrible business practices. They ought to be shut down!

Date of experience: August 8, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

GB
1 review
3 helpful votes
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DON'T DO AS I DID!
August 3, 2018

I wish I'd read these reviews before I placed an order. Paid over £50 and even paid extra for express delivery, received no items and despite emailing them, no contact either. Feel very stupid that I fell for the keen prices and pretty pictures! This company is really best avoided.

Date of experience: August 3, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Massachusetts
1 review
0 helpful votes
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Sizing was of course off.
August 14, 2021
Updated review

First time ordering from you. Have no idea if you are honest or not.
Got the top. Bought largest size available, should have been 1 size too big, but just barely fit. Finding this too often from unknown brands. Actually sized for small women. Why can't you just say so?

Date of experience: July 15, 2021

First time ordering from you
June 15, 2021
Previous review

First time ordering from you. Have no idea if you are honest or not.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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I ordered several pieces of clothing from this company and shipping is taking forever much longer than Shein. They can not provide any information about the whereabouts of the order and their tracking page simply says "processing" Today I finally received 1 out of 4 pieces and again no explanation.

Date of experience: September 21, 2023
Miss W. JustFashionNow Rep
over a year old

Dear customer

Thank you for bringing the delivery issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.

Usually after the parcel shipped, the shipping email will be sent directly to your mailbox, if you don't find it, you can try to find it in spam list. We also sent you an email today about your order status, please check soon. You can check the shipping policy here: https://www.justfashionnow.com/information/delivery

Due to system upgrade, the system status has not been synchronized yet, so it says "processing", this issue has been reported to related department. Your opinion is important to us and we really appreciate it. We will strive to improve the quality of our services.

In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, we can confirm that one item in your order was shipped. The other items in your order are hot sale items and have not been shipped yet. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.

If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regard,
Ashley
JUSTFASHIONNOW

Florida
1 review
0 helpful votes
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Sizes consistent
August 24, 2020

The clothes in this online boutique are of good quality, exactly as on the web, the colors correspond, sizes consistent. The only bad thing is that when placing an order from another country the shipping has taken longer than expected, but not as long, I suppose because of the pandemic.

Date of experience: August 24, 2020
Wisconsin
2 reviews
16 helpful votes
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Total scam company
May 10, 2018

Still waiting after months, they say the package was shipped, FedEX says only label was created by distributor. Company says it was lost in mail and will give me a 30% credit on another purchase instead of full refund.
This company is no more than a full and total scam!

Date of experience: May 10, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.

Canada
1 review
2 helpful votes
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First time buyer
June 12, 2021
Updated review

Online your clothes look really good…. Of course most of the photos are of skinny models!
I've never ordered clothes online before, and won't do so again. If you order the cotton/linen(for coolness), they are very wrinkled. Then if you order the plus sizes, they vary so much in size they're either too big and baggy or too skimpy! This long dress I chose was ok…. So I'll keep it, because returns are more expensive than the buying!

Date of experience: June 12, 2021

You have such a great selection...
May 13, 2021
Previous review

You have such a great selection... it's hard to choose!

Date of experience: May 13, 2021
California
3 reviews
0 helpful votes
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Dresses galore
July 1, 2021
Updated review

I ordered two dresses that took hat seemed a long time to get here. THe blue one is fine, but a little thin. The second one is not the same pattern as shown and was so light you can see through it. The customer service was great, they responded quickly

Date of experience: July 1, 2021

It is a little confusing navigating between the screens
July 1, 2021
Previous review

It is a little confusing navigating between the screens

Date of experience: June 1, 2021
Canada
1 review
0 helpful votes
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2nd review
February 27, 2023

Received most of what I ordered everything fits great except pants find they are for tall women and I am 5'0. No fault of the company. Downside still waiting for a couple of items 2 have been shipped one still not and this is going on since beginning of march.

Date of experience: February 27, 2023
Indiana
1 review
0 helpful votes
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Disappointed
May 15, 2021
Updated review

Because it will cost too much to exchange my item for the correct size, I will no longer be doing business with your company. There is no reason why you cannot provide a USA size chart so your customers can be more accurate. I saw a lot of items I was interested in but will shop elsewhere. This is basically just a trap. I am positive you are losing a ton of money.

Date of experience: May 15, 2021

Was a great experience
April 15, 2021
Previous review

Was a great experience.

Date of experience: April 15, 2021
Australia
2 reviews
5 helpful votes
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It just got worse...
January 7, 2019
Updated review

I had previously looked at the "Dress" in the packet, seen that it was the wrong colour, and didn't even take it out. After the run around, and being offered $3 odd as a refund on a $24 garment, I decided to try it on. Body of the thing is miles wide, too short, and the sleeves would fit a child size model. What do they do? Just pick a bit from one pile, and a bit from somewhere else? It's not going back to China, which of course they are banking on, it's going in the bin.

Date of experience: January 7, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will shipped the paid orders and refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.


Unhappy, unimpressed. Unlike the photo
December 23, 2018
Previous review

The dress looked marvellous in the photo... the reality is cheap, thin, not the colour I ordered, and took five weeks to arrive. All the pictures look amazing, but the product is a huge disappointment.
Offering a discount is not going to help, when all I'd get would be another unusable item.
Very disappointed, and won't be using any mail order companies after this experience.

Date of experience: December 23, 2018
Michigan
1 review
9 helpful votes
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Buyer Beware
January 16, 2019

Buyer Beware! Ordered my wife 2 pair of shoes for Christmas and they took over a month to arrive with bad tracking information! When she opened them up for Christmas they were too small and my wife wears a true 8! No size markings in the shoes! I tried to exchange they said it was pass 15 day return/exchange period! I would suggest to anybody there prices are to good to be true!

Date of experience: January 16, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Online purchases(swimsuits&final sale excluded) are valid for exchange and return within 15 days from the delivery date.
You can check our return policy on our website.

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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