Sizing not dependable. Two items, same size, are 4 inches different in measurement. Sizes are generally smaller than indicated. Could only use two of six items ordered. Takes too long to receive orders.
Very satisfied with my purchase in this online boutique, the coat arrived earlier than expected, and a quality garment with real sizes as explained in their size guide, which perfectly matched my expectations.
Very satisfied with my purchase in this online boutique, the dress arrived earlier than expected, and a quality garment with real sizes as explained in their size guide, which perfectly matched my expectations.
No not buy from them... The products are of very poor quality, shipping was late and paid $52 in shipping for it to be on line, horrible customer service, refused to put me in contact with a supervisor and half the time they didn't respond! I emailed them 14 times and still no resolution.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I purchased 3 items online and was concerned about receiving them on time (I left it until the last minute to order!), So I sent an email requesting an approximate delivery schedule. A girl quickly responded to my email and assured me that my items would be shipped that day and received with express mail within a few days. Overall, a very positive shopping experience :)
I was truly highly dissatisfied and disappointed with the quality of the products (dresses) I received
Namely because product internet page said cotton, yet it was basically polyester. Like plastic. Such a shame.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. You can log in your account to submit the return request if you want to return the items.
GREAT INFORMATION OF HOW TO JUGDE SIDE. PLUS GREAT VISUAL
Shopping is great. I wondered about sizes of your clothing. Maybe a comparison to other clothing brand names and their sizes. This comparison has been helpful with my computer orders.
Fabric was disappointment.
Shopping is great. I wondered about sizes of your clothing. Maybe a comparison to other clothing brand names and their sizes. This comparison has been helpful with my computer orders.
The items I bought are attractive and well made. I wear a larger size and I found that in accommodating my weight, it seems to be assumed that I'm much taller so leggings had to be shortened by 6 inches and sleeves either pushed way up or tailored to fit. However, given the excellent prices, paying for a bit of tailoring is worth it I think.
Supportive and helpful The team at this online boutique is fantastic, I had some complications with my order and they were amazing fixing everything for me and helping me. Excellent customer service, thanks!
This online clothing store is very interesting. I appreciate the time and love they put into creating my dresses. They are efficient and use their creative ingenuity to carefully select designs and prints.
I use the page of this boutique on the internet, it makes everything very easy to shop for clothes. The delivery process takes a little time, but it's definitely worth the wait. The last purchase I made was clothing that I am generally not willing to buy online as size can be an issue, and clothing does not always look the same as the pictures. However, the clothes fit me perfectly due to their size guides and they looked exactly like the pictures.
Shipping took a long time. When it arrived it didn't fit me. I know that isn't completely their fault but the dresses sizing isn't accurate to what I usually buy. Also, the fabric was very thin and cheap.
Anything that says sweatshirts, or look like a knit. They are not. Question anything like that. Delivery takes forever. Even the shipping from shipper is extremely delayed.
I purchase for myself. The solid colored tops have been good.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.
I have always liked shopping on this website. I wish there were more clothing designs! I don't mind buying clothes online too because shipping was always fast and efficient. The prices are affordable and everything is so cute!
Reliable website with wide range of clothes for all women. The website offers a lot of great deals on clothes and various beautiful accessories. This is my fourth request here since I first tried this page last year.
Do NOT buy anything from this company. I made the mistake and ordered 2 dresses. One eventually turned up after much delay but was such awful quality and shoddy that I had to return it for which I had to pay a huge postage charge myself to send to China. I cancelled the other one and asked for a refund which they said they would send. However despite sending them repeated requests and emails everyday I have received nothing back! This company have now got both dresses and my money! I have had no response from them at all. This company should not be allowed to trade!
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Is my first order arrived too late for Christmas use, in spite of ordering on 12/4/21. Also arrived after after 12/29 /21 when I left town for 3 months so was brought in by a neighbor. Will not see it until April when I return home, if it does not fit or quality not good I am going to be stuck with it.
Dear customer,
Sorry for this case. Please note that the shipping time might due to the real shipping situation.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Is my first order so will wait and see!
Easy website to use. Easy checkout. Nice quality clothing. Very pretty items.
I wear a 14 and most of the XL fit perfect.
As usual some are a bit larger but just gives you more room! I ordered from this site by mistake but I've ordered twice more from them. I'm recommending them to all my friends.
Incredible store for all your fly angling needs. Quality! Something for everybody. Staff is incredibly educated. We want to visit this store a couple of times each year. Plan to encourage the trout and appreciate the outside zone.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com