On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was very easy to shop. Your site made everything easy to go through.
Everything was very easy to work with.
Don't understand discounts, very confusing. No date to expect delivery.
There was a problem with the delivery of my order due to what the post office referred to as an "undeliverable address", but I was advices be the company to call my post office and I was able to correct the issue.
Some of the tops were much larger than the sizing but they are all beautiful.
I sold one of the tops that was to large and my friend was very happy :)
I did not receive my full order as seems there was lack of stock on 2 of my items - waiting for a refund.
Great clothes -looking forward to wearing them and looking GREAT!
Love the items that I receive from this company. Excellent cloths, I love the selection.
So far I have received excellent quality items and service.
The order process was easy, the return —- I'm still waiting
No siempre coincide el producto recibido con el del ofrecido en la publicación.
Es una lástima!
A am very satisfied from my experience with your company!
Thank you so much!
The two tops that I purchased for my wife look different than in the photos. For one, the sleeves are different. The products come from China, so it was a long delivery wait and, of course, I had to pay tariff Trump Tax.
It was easy to order, but it took three weeks to arrive. The dress is beautiful and well made, but because the reviews said the sizes run small and to size up, I did. Also, as I have traveled in China and know that the clothes there run quite small, I thought getting a bigger size was a good idea. That was a mistake. The dress is too big, and it's too late and too far away to send back. I would like to order more from you, but it takes so long to get here, and I'm nervous about sizing now.
Computer friendly - yes - Product was satisfactory but size was wrong.
Very good! Liked the style. However the sizes run small.
Very appealing choices. Looking forward to satisfaction with order
Beautiful clothes, amazing designs, an amazing way to shop for clothes online, and easy returns. The postage was also super fast. Highly recommended online boutique
Easy order site. Clothes are not true to size. Weird quality material for dresses - more like nitegown material. I can't wear any of them. Returning too costly having to send to CHINA! I will probably not order again from this company due to difficult return and they gave me a refund of
$4.00 just to keep. I will donate to a homeless shelter.
Easy order site. Clothes are true to size. Well constructed from the price.
I have received one order so far from Just Fashion and the items were not exactly what I was expecting but good enough to keep and the prices are good.
I received an email with a discount code that wasn't honored.
Great styles, easy to navigate site, up-to-date fashion. I found some of the photos not true to type. Most items I bought I liked.
So far, so good. Pleasant experience. Delivery was fine. Item in good condition. No issues at all.
The sizes run smaller than the label says so order larger than you normally would
I liked what was first shown. The rest was fast and confusing with popups without clear instructions.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!