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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Products were fine once they came. Your website kept telling me to come back later when I tried to track them..
Quick and easy, like your styles and prices. Great quality, great prices.
Very easy to shop. But the time it took to receive the items was almost a month and then only three of the eight items fit. The sizing is not according to US Standards. They run almost two sizes small. Will not shop this company again.
Was good as far as the ordering was concerned. I purchased based on how the product looked online & on the models.
1. The products displayed on your website fall short when seen in person. No side or back view of the item is given only three versions of the same view.
2. In today's world of instant gratification, it is NOT gratifying to have to wait almost 3 weeks to get my order. This order was placed on Feb 15 and I did not received it until the beginning of March.
Your products appear to be very enticing to purchase but fall short when they arrive. I will NOT be ordering anymore items from your website anymore.
I loved the prices and the ease of shopping
I hope if they dont fit the return policy will be as easy. I need to exchange for smaller size
I ordered a few items and so far received two of them.
I see that on the pictures items look much better than in reality.
It is a photography trick and the company is cheating the customers by doing so. Moreover the customers should pay for the return from their packets. It means that customers are cheated and punished financially.
I used the measurements on the site, but all three tops are too small. They won't allow returns because they were final sale. I am so disappointed that I can't get larger sizes. I ordered a medium but would like to return them and try a large.
I am also not pleased with the quality of the items.
I was disappointed with the length of time it took to receive the item. Also, the quality of the item was very disappointing.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
For shipping:
Delivery time = processing time + shipping time
Order Processing: 3-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered larger sizes than I usually wear…. Still too small One item was sewn totally wrong, Qc missed it…. Sent pictures, response was less than acceptable. Will NEVER ORDER OR RECOMMEND THIS PLACE TO ANYONE.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was a good experience and I will look on your site more often now. Thanks desley.
Lots of cute thing to choose from, confusing... Took to long to get order from over seas I think... Usually order medium but this was way to large so gave it as a gift to a friend,, was very cute and was disappointed it did not fit. This is a honest reply..
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Such a hard choice, to many cute things, decided to try ordering, will see how it all works out.
I just received my order, a pink dress. Great color, excellent quality feel at a very competitive price. I received the same as described on the page.
I think I ordered this but I cant get any information about the order. If I did order tjhis
Before I only want 1 dress. When will I get this?
Sorry for any inconvenience caused.
As we check, you did order this dress several times and the previous orders have been shipped and in transit. Please note the shipping notices we sent you, maybe in spam sometimes.
For this newly placed order, we have tried to stop the parcel and refund. Any update, we will let you know via email.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Pretty easy, and I like the option to pay in 4 installments. Was not impressed by the length of time it took to receive the order or quality of the items I received, but the price was right.
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Pretty easy, and I like the option to pay in 4 installments
It doesn't fit and yet following the size guidelines it's way off on the top of the dress.
Do not like because of how hard it is to return items.
Sizing is not accurate (China products) I truly believed that I was purchasing sweaters... like made of yarn. That is how the pictures look and I closely looked at them many times.
However, when I received them about a month later they were just thin shirts basically screen printed to look like sweater material. Very disappointed. Also. No reviews on site about products
And not even an area to leave or read reviews. I should have known better Will NOT buy from here again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Difficult to find certain things. Hope sizing is accurate
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Stay safe and have a nice day!