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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Your shipping charges are shocking! Where are you? This question was asked when I placed my order, but I never received a reply.
Your shipping charges are shocking! Where are you?
Disappointed with this dress. The fabric it is made from is thin and synthetic - it clings to my skin and feels as if it does not breathe on a hot day. I probably won't wear it again.
Since this is my first order with this company so I can only comment on the order process which was quick and easy. I am looking forward to receiving my order and hope that the product quality and customer service is as good as the order process. There are so many pretty things I would like to purchase.
No problems. Order was accurate, received order was exactly as illustrated. Reasonably priced product.
I ordered the long sleeve top with the large white heart outline on the front. Your website listed the color of the top red but the fabric is a reddish orange. I like orange so I can live with it but for someone that really wants a red top don't buy this one.
I'll let you know after I receive my order.
The quality of the shirt is good and I like the style. The shade of green is a bit different than what is shown on the web site. Shipping took longer than what I would expect.
I like what I see; I will wait to see what the quality of the clothing is once I receive it; I'm hoping I do not find out this is coming from China; shipping costs are a bit costly -- so we will see
I have shopped here before and really liked the garments. I look forward to continuing our relationship.
I saw something I liked I clicked on it and I was at the store to buy it; transaction complete in 5 minutes or less.
Nice designs. 3xl fits as given in your measurements chart, except the sleeves were a bit too narrow. Otherwise, all good
This is my first order. Depending on the results, hopefully it won't be my last.
I thought it was a little difficult checking out. The site is not very user friendly, but then I'm 77 years old, so that might have a bearing.
The order took over 5 weeks to arrive and the dress wasn't what I ordered. I didn't want to pay for the return so I will give it to goodwill.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Seemed quick and easy. I found that the online reviews helped in furthering my decision to purchase. Hoping that the product is a good as they say it is.
Selecting the size was pretty aggravating, normally I would ask for 61/2 but had to order size 7 and they were still too short!
Hard to figure sizes. I was shocked to find out that I could not exchange sizes without paying Shipping to China plus duties.
Just received my order after a month waiting. Nice material.
Thanks for your support.
Your feedback is very important to us.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Began to place 1 item & wanted to see what else was available. I found it difficult to go back. This was my first time ordering so I may just have to get use to your site.
Still waiting on first order would love tracking numbers? Dates status of orders? Will stop using site if I am waiting months for merchandise. I want to return some items but i notice the return policy is not customer friendly making it as difficult as possible for me. I feel like I've been taken i will not be ordering from just fashion again! The clothing is of low quality i wish id never ordered!
Sorry for any inconvenience caused.
As we check, we have replied to your return request 15 hours after you email us. You can submit a return request online and if you don't know how to do it, you can reply to our email and provide the return items and return reasons and we will do it for you.
As for the first order you mentioned, if it's the one you placed on Jan 1, as we check, it was delivered on 2022-01-20. We've also emailed you the tracking number and you acn double check with USPS as well.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Still waiting on first order would love tracking numbers? Dates status of orders? Will stop using site if I am waiting months for merchandise
All good So far. My first order, so see how we go. I love the stuff.
Shopping their website was responsive and very user friendly. The items I purchased are as described but look better on the website then in person. The sizing was true to size. I know my fabrics and in person I would not have purchased that item based on fabric but I do like the style. Some of the bling looking items are deceiving from the picture so be careful with those items. Some of the seamstress workmanship is poor and in visible places. That said their website does not indicate where the items are made or where they come from. I probably would not have purchased $190.00 had that been disclosed. (China) Nothing against that but I would have pulled back on my order, like it or not. Returns are an extreme nightmare because of where it comes from although very friendly customer service given. I felt trapped to keep items I didn't want or like and with bad workmanship. I will donate those items because I'm very particular about my clothing. Yes I'm a fashion easta! Returning cost more than what I paid for the 4 items. If you love what you see I would pick a few items to purchase don't go overboard like I did and of course plan to keep it no matter what!
Great responsive website. Very easy to use and get around.
Easy to access, browse and find my way around and out.
Great products, wonderful prices. Very nice variety of choice
I have a package to return and can't figure out how. Other than that, your products and prices are amazing.
No issues navigating the website but sizes are not true to size
Easy to navigate and lots to choose from
Checkout process was confusing using PayPal, would also like to have a shipping discount, small order being a first time customer, indicated discount disappeared during checkout.
Sorry for any inconvenience caused.
As we check, you ordered a flash sale item and thus no other discount could be applied. Pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shipping cost ALWAYS seems too high!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!