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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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California
1 review
0 helpful votes
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Great price
February 11, 2022

It was quick and easy. I love the choices. Great use of colors. I agree. I will order again. Great prices.

Date of experience: February 11, 2022
Florida
1 review
0 helpful votes
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I had no experience with JustFashionNnow before. I regret that I ordered that item.
But I am sure, that I will not order nothing from that company again>

Date of experience: February 10, 2022
Miss W. JustFashionNow Rep
over a year old

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

And sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


NO EXPERIENCE
January 11, 2022
Previous review

NO EXPERIENCE

Date of experience: January 11, 2022
New Jersey
1 review
0 helpful votes
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This Company is a scam products do not look like amazing pictures. The sizes i ordered were not sent correctly. Clothes were cheap and terrible fabrics not true to size. The return policy is impossible. Yu have to make they say will provide warehouse to return to but never do respond with direcct answer. I returned to their shipping warehouse & they offered me a % refund,

ANOTHER CUSTOMER MENTIONED THIS IS A RICH CHINA MAN'S INVESTMENT SCAM COMPANY... DO NOT BUY UNLESS YOU LIKE CHEAP LOW CLASS CLOTHING THIS IS NOT FOR YOU

I CHATTED WITH CERIELA SHE WAS LESS THAN DISAPPOINTING AND NEVER RECEIVED A REFUND. RICH CHINA MAN BUSINESS WHO HATES USA. THEIR GOAL.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with our items. It would be much helpful that if you can provide the related order number to us so that we can check the related issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Denmark
1 review
0 helpful votes
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Special design
March 12, 2022

Excellent service for selling very beautiful clothes on the internet, has quality clothes always with a special design that are difficult to find in a physical store.

Date of experience: February 10, 2022
Florida
1 review
0 helpful votes
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Don't believe what you see on the site!
March 12, 2022

I placed orders at the end of November hoping to receive the Christmas items BEFORE Christmas. One order arrived the first week of January. The other order didn't arrive at all. After dozens of emails all they would do is tell me to check with my post office. As far as the quality of the product, it was gross! I was looking for sweaters and received some kind of print on stretchy polyester. It was more suited as PJs than wearing to a Christmas Party. The shipping time was NOT reveled at the time I ordered. I would not have ordered had I known. The shipment coming from China was not reveled. I wouldn't have ordered had I known. THE WORST EXPERIANCE EVER! What I did receive has gone to Goodwill. SO DISGUSTED!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Total time = processing time + shipping time
Order Processing: 4-7 Business Days.
For more details of the delivery, you can check here: https://justfashionnow.com/information/Delivery
The actual delivered date should base on the real shipping situation. Hope for your understanding.

Sorry that you are not satisfied with our items. It would be much helpful that if you can provide the related order number to us so that we can check the related issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

South Carolina
1 review
0 helpful votes
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Ok, just wish it didn't take so long to receive your item. Last time I ordered it took over a month. Please rush orders

Date of experience: February 10, 2022

Hard to do coupon
February 26, 2022
Previous review

Hard to do coupon. Kept rejecting it. Also said first time buyers get 20% off but would never let me use that coupon. Kinda a rip off

Date of experience: January 27, 2022
Utah
1 review
0 helpful votes
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Shopping experience
March 11, 2022

I was very frustrated purchasing items on your website. I put several items in my shopping Cart but had to leave. When I came back the cart was empty. I had to re-enter the items. I noticed the prices had changed, and most of them went up. Previously the subtotal was $163.32. I did this, not once, but several times. I almost never purchased because of this. This is why I only rated it as 2 stars. The photography on items was excellent, so I hope all items look and fit as good as they look.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Did you logged in your account? The items would be saved in your cart if you logged in your account. Or we suggest that you can contact our customer service for help if you have any issue when ordering so that we can check and fix the issue at once.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

California
1 review
0 helpful votes
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Not quite satisfied
March 11, 2022

The web pages are not conducive to a pleasant shopping experience. The pages close and the information is lost, so I have to keep starting over.

Date of experience: February 9, 2022
Nevada
1 review
0 helpful votes
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Very Poor Quality
February 9, 2022

Fun and Easy! However the products I reviewed were very poor quality. Zippers in the jackets were very hard to operate, and the jackets were awful. I will NOT wear that in public! Also, the web site will not let you return anything! No "Return" button on order page!

Date of experience: February 9, 2022
New Zealand
1 review
0 helpful votes
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It's a hit and miss process. I've experienced more misses than hits.

Date of experience: February 9, 2022
Virginia
1 review
0 helpful votes
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1. Most important: This is a company based in CHINA, not the USA, so besides the onerous return policy (you must take pictures of the product and upload it onto their site-, i. E. you and how it does fit you), you MUST RETURN ALL ITEMS TO CHINA! That means that they will force you to pay the postage, custom fees/paperwork to send everything back TO CHINA.
2. What you receive is NOT what is pictured. The pictures look like they come from Vogue with quality material and what you get is like a cheap Kmart knock-off with poor quality material.
3.The sizes are small. Their size chart says one thing; however, the clothing that is sent is smaller, so while the clothing is marked as one size, the real size as it fits you is SMALLER. Even if you order larger sizes, it is still too tight. Forget it if you have a full chest size. I ordered 2 sizes larger because I had read that the sizes run small, and I figured that I could take them in.
3. This is an Asian company - not disclosed on their website - but you can see Asian characters that pop up on digital paperwork. This may be the root of the sizing issue.
4. There are numerous complaints against this company for these same reasons with the Better Business Bureau. See online.
5. Do not order from this company for any significant piece of clothing.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with our items. It would be much helpful that if you can provide the related order number to us so that we can check the related issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

California
1 review
0 helpful votes
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Birthday Gifts Were Big Hit
February 9, 2022

Love the clothes! Thanks to the low prices I purchased 15 new tops for my sister for her birthday. She is beyond pleased. Very happy with fit and designs.

Date of experience: February 9, 2022
Arkansas
2 reviews
0 helpful votes
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Shoes
February 9, 2022

The shoes are so cheap looking! Not happy with them at all!

Date of experience: February 9, 2022
Canada
1 review
0 helpful votes
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Delivery wait longer than anticipated. Should be quicker

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items.

Size of different items from different designer would be different.

For choose size. We recommend you use “Size chart “ to better determine your ideal size, because sizing varies between our items.
”Size Chart” with detailed product measurements is included on each product page.
Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


OK
February 9, 2022
Previous review

OK. Just hope I get my order!

Date of experience: January 10, 2022
Australia
1 review
0 helpful votes
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Wrong shirts
February 8, 2022

I like the range of shirts but would be happier if I received what I wanted

Date of experience: February 8, 2022
New Zealand
1 review
0 helpful votes
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Disappointed - couldn't get my arms or head into dress, it was labelled size 22 but NO WAY was it a size 22, I have several dresses and tops sized 22 and they all fit really well hence I ordered size 22 from your size chart.

Date of experience: February 8, 2022
Florida
1 review
0 helpful votes
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Size Runs Small
February 8, 2022

Very very long to receive order. Not sure if I will order again

Date of experience: February 8, 2022
Australia
1 review
0 helpful votes
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Good products but expensive shipping for non US customers
February 8, 2022
Updated review

Very happy but why are your shipping options so very, very expensive

Date of experience: February 8, 2022

Very happy Australian customer
January 27, 2022
Previous review

Very happy Australian customer - will be back

Date of experience: January 27, 2022

Happy customer
December 23, 2021
Previous review

Great looking clothes and very reasonably priced. Too many synthetic and polyester fabrics though - My advice... use more cottons and natural fibres.

Date of experience: December 23, 2021
Illinois
1 review
0 helpful votes
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Not thrilled
February 8, 2022

Took forever to arrive and came in three different shipments.

Sizes run very small.

Quality iffy.

Style fantastic.

Return policy sucks.

Never order from here again.

Date of experience: February 8, 2022
Canada
1 review
0 helpful votes
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Awesome
March 10, 2022
Updated review

Didn't realize the sizing but stuff awesome and I would definitely recommend the product overall you get what you choose

Date of experience: February 8, 2022

Love al the product
January 2, 2022
Previous review

Love al the product

Date of experience: January 2, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347