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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The pants are really nice if it may just right is there long enough.
I love the deals but shipping is too high, might be last purchase.
T tried any of the merchandise yet Havent tried some of the items yet
I have to return one of the shirts. It's nothing like the picture. It looks like someone tries to imprint a picture cheaply on the material. Will be sending it back for a refund
I love how cute the clothes I buy here are! It was an impulsive online purchase, but I love it! The shirt is a bit thin for the quality of the material, so I found that if I just wear a skin-colored bra, nothing shows. I tried a white t-shirt underneath, but then it was showing the outline of the t-shirt.
The one blouse (cold shoulder) white blouse was a perfect fit but the Cats tunic fit through the body but very tight through the neck/ arms to put on for the size I bought.
Did not get a dress I was looking for but happy with itemi did receive, like your selection of clothes
Saw on internet.
Did not have the white dress that I liked best. Liked easy checkout
I liked the selection of clothing. I am not sure about the size though.
Love your clothing and the prints you offer. The blouse I thought I was getting turned out to be a dress. I should have checked the length. My bad. I love the blouse you sent, it is stylish and has a wonderful spring design. Looking forward in wearing it at Easter time.
I bought a large quantity of clothing, when received none of the clothing were of that advertising on thier site. All were a polyester type material and plain looking. WITH THE BOTTOMS OF EACH TOP FLOWING WIDE. They refund but make you pay for customs and RETURN shipping. Or give you a low discount asking you to keep the items just to keep you quiet. Honestly I will never buy from here again! I bought these for vacation and now I have a huge bill with afterpay and I have to buy all new clothes. Purchase from Shein, way better clothes and located in the US!
Good apart from the fact I should have had extra discount. But you have a nice selection of clothes. Thank you. Please put on the package that the courier call my number when they come to my house.
Loved the outfits you have displayed whether it be Dresses or Tops
Shipping is outrageous. And sizing does not match what is shown. Clothes are very cheaply made but then again the cost was cheap also. You get what u pay for. Still waiting on an item. Over a month
Dear customer,
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching $109 (excluding pre sale items and final sale items) after the disount price.
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The fabrics was a little different from what I thought it would be, but it is ok. The dress is silky and I thought it would be a linen... Also t shirt is silky... Not reg t shirt material. Hopefully they will be cool, comfortable summer wear.
The total amount in the cart section was wrong and when you go to checkout the total amount is different for example when l added it up it should be $158.00 but in the cart it was $173.00 and when you go to checkout it was $248.00. Also there was nowhere for me to add my coupon discount. L emailed the support department explaining the issues and the response l got was a snapshot of my order. This is my first and last order with justfashionnow site. On your site it says 50% off clearance but the prices are always the same. Sone products were cancelled due to stock however l was not told about it and was only refunded after many emails l sent, and the refund amount was less than what l paid. I received the products but am very unhappy with them. The material used is cheap polyster, the products received is not the same as the pictures. The sizing is inaccurate on the site. Customer service is frustrating to deal with. The response l kept receiving was the same and probably a template.
Dear customer,
Please note that multiple discount codes can not be applied the the same order. And each discount is for items excluded final sales and flash deals.
Per checked, you did enjoyed disconts and free shipping of your order. You can also check your order and payment record.
Thank you for your feedback and sorry that you are not satisfied with the items.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The total amount in the cart section was wrong and when you go to checkout the total amount is different for example when l added it up it should be $158.00 but in the cart it was $173.00 and when you go to checkout it was $248.00. Also there was nowhere for me to add my coupon discount and it only allows 1 discount coupon to be used. Also l emailed the support department explaining the issues and the response l got was a snapshot of my order. This is my first order which is the 10th time l went into the site before l put the order through as the amount l was being charged was incorrect. Also on your site it says 50% off clearance but the prices are always the same. You really need to update your checkout site. Hopefully l will receive my order without any delays
No difficulties with the ordering details, everything went very smoothly
Fashions were beautiful. Too bad they were all made of polyester, though description said Cotten blend!
Great variety of items available. Good pricing. Item I received was exactly like the picture.
Hard to decide from all the great choices! Hope they all fit!
IT SAID I WOULD GET THE FIRST SHIRT FREE IF IGAVE MY E MAIL, WHICH I DID BUT STILL GOT CHARGED FOR IT.
IT SAID I WOULD GET THE FIRST SHIRT FREE IF IGAVE MY E MAIL, WHICH DID BUT STILL GOT CHARGED FOR IT.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Dear customer,
Sorry that you are not satisfied with the items. It would be much helpful that if you can provide the related order number so that we can check the issue as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com