business logo of JustFashionNow

JustFashionNowReviews 11,454

2.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company does not typically respond to reviews

Instant Feedback

122,395 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Share Review
Report Review

My opinion
March 6, 2022

Wanted to recheck an item in my cart, but instead had to scroll through many pages to find the item again. I never found it, so am hoping the size in my cart will be correct.

Date of experience: February 4, 2022
Oregon
2 reviews
0 helpful votes
Follow Jeanne E.
Unfollow Jeanne E.
Share Review
Report Review

Return
February 4, 2022

I like some of your items but realize that the models you use are more perfect than those of us in real life. Stuff doesn't look the same on me. Also, my return effort was not going to happen since it goes over seas. I took the fragile discount.
Jeanne

Date of experience: February 4, 2022
Arizona
3 reviews
0 helpful votes
Follow Kathy K.
Unfollow Kathy K.
Share Review
Report Review

It was such a big hassel returning 2 tops
March 6, 2022
Updated review

, I returned the items to the shipping address and they said I should used a label they sent me after I dropped it off at UPS. I bet I won't get my refund. I will never order anything else from them. Even though they have some nice selections.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and the service. For more details of the return policy, you can check on https://justfashionnow.com/information/Returns
Please note that full refund of the return package would be provided once our return center received the package. Hope for your understanding.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Shipping is too high
January 5, 2022
Previous review

Shipping is too high.

Date of experience: January 5, 2022
Florida
1 review
0 helpful votes
Follow Madison S.
Unfollow Madison S.
Share Review
Report Review

Nice clothes
March 6, 2022
Updated review

Wish shipping was quicker. It took too long. Loved the prices and clothes. I have thought this was a US company but it seems it was overseas.

Date of experience: February 4, 2022

Wish shipping was quicker
January 5, 2022
Previous review

Wish shipping was quicker.

Date of experience: January 5, 2022
Australia
1 review
0 helpful votes
Follow Natalie X.
Unfollow Natalie X.
Share Review
Report Review

Half and half
March 5, 2022
Updated review

Half fit lovely. The others too small. So hard to get right sizing. Love the colours.

Date of experience: February 3, 2022

Love the diverse styles
January 2, 2022
Previous review

Love the diverse styles

Date of experience: January 2, 2022
Croatia
1 review
1 helpful vote
Follow Yessika R.
Unfollow Yessika R.
Share Review
Report Review

Was wonderful
March 5, 2022

The suerters I bought are beautiful, they meet and exceed my expectations. The good quality, the bright color, the buying process here was wonderful. Thanks!

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
Follow Sue M.
Unfollow Sue M.
Share Review
Report Review

Cheap material
March 5, 2022

Buyer Beware! It took over a month to receive the order, and only received a partial order at that. The fabric is a very cheep polyester but was advertised as a velvet top, and it was a jacket. Terrible quality and it looked nothing like the picture. So very disappointed.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the item. It would be much appreciate that if you can provide the related order number to us so that we can check as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Iowa
1 review
0 helpful votes
Follow Anna G.
Unfollow Anna G.
Share Review
Report Review

Sweater
February 3, 2022

Love the sweater. Can't wait to receive it. It's not as pictured, is but isnt. Should have bought a smaller size. Will do next time.

Date of experience: February 3, 2022
Georgia
2 reviews
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Unhappiness
February 3, 2022

The items didn't meet my expectations. I'm
Trying to return them, but your company is making it very difficult!

Date of experience: February 3, 2022
Canada
1 review
0 helpful votes
Follow Donna I.
Unfollow Donna I.
Share Review
Report Review

Seems great..
February 2, 2022
Updated review

It was the second time that I ordered an item. The color was to my liking and the sizing was good.

Date of experience: February 2, 2022

Quite easy to process,,, This was my first time...

Date of experience: September 2, 2021
Illinois
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

Not the best experience
February 2, 2022

Beautiful selection, awaiting delivery, delivery took 25 days, product was not what was expected, cheaper than it looked, will be returning it

Date of experience: February 2, 2022
Texas
2 reviews
0 helpful votes
Follow Sheri C.
Unfollow Sheri C.
Share Review
Report Review

High Quality Clothing
February 2, 2022

Love the clothes I've ordered-they are exactly what is pictured-excellent quality!

Date of experience: February 2, 2022
Oregon
1 review
0 helpful votes
Follow Denise F.
Unfollow Denise F.
Share Review
Report Review

Fraudulent
March 3, 2022

They say free shipping over $109, but they charge you anyway. While you try & get the matter resolved 3 days later, you end up loosing the sale prices. Can't use coupons on final sale item but no advance notice

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching $109 (excluding pre sale items and final sale items) after the disount price.
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.

And please note that each discount is for items excluded final sales and flash deals.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Australia
1 review
0 helpful votes
Follow Helen Q.
Unfollow Helen Q.
Share Review
Report Review

Enjoyed seeing so many outfits - colours styles etc etc

Date of experience: February 1, 2022
Missouri
1 review
0 helpful votes
Follow Rose A.
Unfollow Rose A.
Share Review
Report Review

So far it is not worth the trouble
February 1, 2022
Updated review

Frustrating! I liked one of the two items i ordered but it did not fit and i think they deliberately make it difficult (and probably expensive) to return anything

Date of experience: February 1, 2022

GREAT CHOICES
January 2, 2022
Previous review

GREAT CHOICES

Date of experience: January 2, 2022
Nevada
3 reviews
0 helpful votes
Follow Lisa Z.
Unfollow Lisa Z.
Share Review
Report Review

Website easy to use. Fantastic selection. Had trouble deciding the size so I changed the size twice. But had no problem getting my order straight. Customer service was prompt and helpful

Date of experience: February 1, 2022

Website easy to use
January 2, 2022
Previous review

Website easy to use. Fantastic selection.

Date of experience: January 2, 2022

Went well
October 25, 2021
Previous review

Went well. Easy to use.

Date of experience: October 25, 2021

Love the clothes selection!
October 22, 2021
Previous review

Love the clothes selection!

Date of experience: October 22, 2021

Pretty good
October 19, 2021
Previous review

Pretty good

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
Follow Grace Y.
Unfollow Grace Y.
Share Review
Report Review

Stay Away
March 3, 2022
Updated review

Don't believe what you see in the pictures. The actual merchandise is of very poor quality and the colors are not as shown. It is outrageous to ship back if you want to return. Stay away!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and our service.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our products and service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


LOTS OF CHOICES AND STYLES
December 31, 2021
Previous review

LOTS OF CHOICES AND STYLES

Date of experience: December 31, 2021
New York
2 reviews
0 helpful votes
Follow Julie A.
Unfollow Julie A.
Share Review
Report Review

Can't wait to wear!
February 1, 2022

I love my order but, I wish someone would have told me how long I had to wait to get it. I did not know you are not based here in the USA. Love my order and I will be back.

Date of experience: February 1, 2022
Wisconsin
1 review
0 helpful votes
Follow Jean R.
Unfollow Jean R.
Share Review
Report Review

Merchandise was Not as expected
March 2, 2022
Updated review

One Items ordered was described as being a sweatshirt. It was polyester. Sweater was not as heavy as it looked in the photo, really quite thin yarn. 3rd item as pictured. Shoes are fine, fit well.

Date of experience: January 31, 2022

Large assortment of merchandise, different from usual
January 1, 2022
Previous review

Large assortment of merchandise, different from usual. Loved it.

Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
Follow Biri C.
Unfollow Biri C.
Share Review
Report Review

The skirt material is very good and I really like it. The logistics are very fast. The online service is very timely and the customer service staff is patient.

Date of experience: January 31, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347