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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Canada
2 reviews
0 helpful votes
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A convieniant shopping experiance.
January 31, 2022

A refreshing variety of clothing that is far different from what's available in the common store.

Date of experience: January 31, 2022
New York
2 reviews
0 helpful votes
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You have a great display of products
January 31, 2022

The ordering experience was easy and efficient. My only concern was with regard to size.

Date of experience: January 31, 2022
Colorado
1 review
0 helpful votes
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Sizes
January 31, 2022
Updated review

I love the products, but the first time I ordered I ordered a certain size, fit great, this time I ordered 5 new shirts in the same size and none of them fit. I have not worn them, but did not keep the tickets and it looks like now, I can't return without them, even though I have the receipts...
Dissapointed...

Date of experience: January 31, 2022

Great products and prices
January 1, 2022
Previous review

Great products and prices

Date of experience: January 1, 2022
Iowa
1 review
0 helpful votes
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Even better than I expected!
January 30, 2022

The shirt looks as great as it does online; good quality and nice fit. Arrived on time.

Date of experience: January 30, 2022
Nebraska
2 reviews
0 helpful votes
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No problems! Except when I asked about returning these I was told I had to return them to an address in China and the fee was going to be my responsibility and I was offered 15% just to keep them. This is fine with me but haven't been given the information on doing this.

Date of experience: January 30, 2022

No problems!
December 31, 2021
Previous review

No problems!

Date of experience: December 31, 2021
Michigan
1 review
0 helpful votes
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Mixed
January 30, 2022

I love your styles but the sizing is very "iffy". Some will fit well, some too big, some too small, some with sleeves too long, etc.

Date of experience: January 30, 2022
Colombia
1 review
0 helpful votes
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Excelente
January 30, 2022
Updated review

Excelente fácil manejo llegada rapida productos de buena calidad

Date of experience: January 30, 2022

Excelentes productos
January 14, 2022
Previous review

Excelentes productos

Date of experience: January 14, 2022

Excelente servicio
January 12, 2022
Previous review

Excelente servicio

Date of experience: January 12, 2022

Excelentes productos servicios y envios muy oportunos
December 21, 2021
Previous review

Excelentes productos servicios y envios muy oportunos

Date of experience: December 21, 2021

Excelente servicio gracias
November 2, 2021
Previous review

Excelente oportuna y de buena calidad lo recominedo 100%

Date of experience: November 2, 2021

Excelente oportuna
November 2, 2021
Previous review

Excelente oportuna

Date of experience: November 2, 2021
Tennessee
1 review
0 helpful votes
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Returns are impossible!
March 1, 2022
Updated review

If your items do not fit or you just don't like them, returns are Impossible!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. We will forward your feedback to the related departments and will keep improving our products and service.

For the return instructions, you can contact our customer service for more details.

Thank you for your feedback and sorry for the inconvenience.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I've ordered a couple shirts, so far so good
December 30, 2021
Previous review

I've ordered a couple shirts, so far so good.

Date of experience: December 30, 2021
California
1 review
0 helpful votes
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Nice, a fun shopping experience. I do enjoy the clothing.

Date of experience: January 30, 2022

Great selections and easy to navigate
October 6, 2021
Previous review

Great selections and easy to navigate.

Date of experience: October 6, 2021
New Zealand
2 reviews
0 helpful votes
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Old Lady
January 29, 2022

Found it difficult to pinpoint particular needs as there were so many choices

Date of experience: January 29, 2022
New York
1 review
0 helpful votes
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The top I ordered fit poorly and wasn't anything like the picture. The "denim" look was just stamped on flimsy fabric. When I went to return, I got the following message: "Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s)."
Why is their return center in China? Any correspondence I had with customer service was gracious but I wouldn't buy here again.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and our service. It would be much helpful that if you can provide the related order number to us so that we can check as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Tennessee
1 review
0 helpful votes
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The clothes seemed satisfactory in quality and color.
February 27, 2022
Updated review

The sizes were far beneath what I normally wear and there were no 'next size up" availability that
Would cause me to initiate a n exchange. The extremely long wait would have been worth it had had the clothes fit properly.

Date of experience: January 28, 2022

Good I haven't received any orders yet so I have no...
December 22, 2021
Previous review

Good I haven't received any orders yet so I have no words concerning entire process.

Date of experience: December 22, 2021
New Zealand
1 review
0 helpful votes
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Lovely Products
January 28, 2022

Confused over free shipping, Goods took a long time to arrive and came in two separate parcels. Products are lovely would order again but would like better updates on when goods are being sent

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Delivery & quality
January 28, 2022

Great styles! The delivery was ridiculously long and the quality was not great. In fact I will not be ordering again!

Date of experience: January 28, 2022
Oregon
1 review
0 helpful votes
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Nice clothing
January 28, 2022

I would shop on her much more but the shipping rates are outlandish!

I haven't tried what I purchased yet due to illness. I look forward to trying them on. Please explain to me why the shipping rate is so high. It's much higher than any company I've ever purchased from.

Date of experience: January 28, 2022
North Carolina
3 reviews
0 helpful votes
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Receiving
January 28, 2022
Updated review

Fast and easy Receiving merchandise was slow and I dud not know it was coming from China. Would appreciated to have this information prior to ordering so I would not have been surprised at long wait.

Date of experience: January 28, 2022

Fast and easy!
December 29, 2021
Previous review

Fast and easy!

Date of experience: December 29, 2021
Australia
1 review
0 helpful votes
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N/a
February 27, 2022

I would have bought a 4th dress but i could not select the size in wanted!

Date of experience: January 28, 2022
Wisconsin
1 review
0 helpful votes
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JFN
February 26, 2022
Updated review

Love all the fashionable clothes
And ordered some and
Some don't fit and was told I can't return them… so what am I supposed to do with clothes that fit?!
Poor return policy!
Just wrong!
Therefore won't be ordering anymore!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items.
Return Policy: All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
For more details of the return policy, you can check on https://justfashionnow.com/information/Returns

Per checked, most items of your order are final sale items. Final sale items are not allowed to be returned. Hope for your understanding.
And for the other items that can be returned, we have sent you the related return instructions. Kindly check the details.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Just shopping…
December 28, 2021
Previous review

Just shopping…

Date of experience: December 28, 2021
Ireland
1 review
0 helpful votes
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Fabulous quality
February 26, 2022

Easy to use website. I love the variety of clothes with fabulous quality and beautiful accessories, delivery is fast even in pandemic. Less than a third the cost of other sites, I have already recommended this store to many of my friends.

Date of experience: January 27, 2022
Canada
1 review
0 helpful votes
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Appreciative!
January 27, 2022
Updated review

The service was great! A little slow receiving the parcel, but I think that's just the norm these days.

Date of experience: January 27, 2022

Great!
December 28, 2021
Previous review

Great! Fast and smooth!

Date of experience: December 28, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347