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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The quality was nothing like pictured on the site. ( for example a Very thin polyester printed shirt that was pictured as a beautiful sparkly sweater for one item) it took approximately 4 weeks to receive them the return policy is insane … to return I was told it is not returned to them but to China abd that I am responsible for international shipping and " additional international fees " and delays
Great fashion and price, delivery time is long but otherwise merchandise is nice
I wish the photographer was the tailor of the clothes you announced! They ara in real life horrible and cheap! I wish to return them because they don't look the same as in the pictures.
Please let me know who I can return them and fat a refound. I am very, very dissatisfied.
The experience was good. I will shop again.The product was well made & fitted well. The only problem I had was with the length. I had to take off 7 inches.
User friendly site, great prices. Accurate descriptions
I did not receive one of my tops that was supposed to come in my order. It was part of the no fee for shipping over a certain amount. I do not want to pay for shipping on this item I should have received with last order. Please reply
Confusing. The paorder would not continue until I checked my email account inadvertently. I wasted a lot of time trying to figure it out.
Dear customer,
After you complete the payment, you will be notified with a order confimation. If you did not receive it, you need to double check if order has been proceeded or not. And we suggest that you to contact our customer to verify to avoid duplicate order placed.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Great pricing and unique styles. I'll be back! I loved that I could find styles that everyone else would not be wearing.
In recent years I have made small purchases of clothes on this website and all have arrived without problems. I always get compliments on my clothes. I like to visit the site regularly to see promotions and new styles.
Easy as... ordering was easy, delivery was quick, shirts were beautifully packed... and WE LOVE THE SHIRTS. Thank you... will order more.
Very pleased with items I have received.
Like the items I ordered.
Ordered fleece lined leggings. Product was advertised with a picture of fleece lined leggings. The actual legging look like flannel backed workout fabric. The company does not do refunds with return shipping. You have to mail it back to China and custom fees. Which all cost more than the leggings themselves. As pictured below, it can be seen that they are not the same procuct.
Dear customer,
Sorry that you are not satisfied with our item and service. It would be helpful that if you can provide your related order number to us so that we can check it issue as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I ordered a beautiful sequenced gold and black top and cute black boots for New Year's Eve. What I got, was a cheep blouse with what appears to be a picture of the sequenced original top, and the boots! Omg they are worse than cartoon shoes... Great for a Halloween costume. Worst on-line experience ever.
Dear customer,
Sorry that you are not satisfied with the items and thanks for your feedback.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I was not provided the delivery date prior to checking out, I prefer to know when my products should arrive to determine whether I want to commit.
Everything is quick clear and easy so far. Stock is wearable and fun. Just the wrong size.
Easy site to manuever. I like the merchandise ordered. I will do business with them again.
Ok so far. I'm curious to see the quality of the product because I'm suspicious that the immagine shows different quality than the real one. I already experienced that shopping at the same site
Everything looks awesome looking forward to receiving the outfits
Excellent shopping experience. Excellent shopping experience should be sufficient.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Dear customer,
Sorry that you are note satisfied with our service. According to our return policy, customer should be responsible for the return shipping fee. For more details of the return policy you can check on https://justfashionnow.com/information/Returns
Sorry that you are not satisfied with the items, it would be much helpful that if you can provide the related order number to us so that we can check as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com