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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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North Carolina
1 review
0 helpful votes
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Beware enormous shipping costs
February 20, 2022

You have to spend $100 to get free shipping. If you spend less, the shipping costs are outrageous - close to 50% of the purchase price! Also discounts that were applied and accepted can disappear when you go to pay.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching $109 (excluding pre sale items and final sale items) after the disount price.
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

GB
0 reviews
0 helpful votes
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Not the best quality goods
January 21, 2022

The shipping is very expensive and really ups the bill, making the shopping experience a bit more painful!

Date of experience: January 21, 2022
New York
2 reviews
0 helpful votes
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Pictures versus actual
January 21, 2022

Lots to look at and plenty to choose from! However, when my shirts arrived, they didn't look like the pictures shown. The colorful shirt had a zipper on it and if you zip it all the way up, your neck would have to be 6 inches around! Therefore, the zipper goes up to far and scratches my neck!

Date of experience: January 21, 2022
Illinois
1 review
0 helpful votes
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Half of it worked
January 21, 2022

The pants were WAY ago big and I followed the size chart. Didn't like a few of the other things but contact said she didn't know how much customs would charge so I just took the 15% but won't order again. I need a good return policy.

Date of experience: January 21, 2022
Canada
1 review
0 helpful votes
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I hope these lovely clothes, come..
January 21, 2022
Updated review

I hope these lovely clothes, come. On insane issues, can't get my purchase,

Date of experience: January 21, 2022

I just hope I am happy with your clothing …
November 4, 2021
Previous review

I just hope I am happy with your clothing …

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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Great picks, no fix
January 21, 2022

It was a lovely website, the clothing irresistible. Ordering was easy, getting it took a bit. The clothing looked nothing like the photos. The fabric was rough, uncomfortable to wear and looked frumpy. Nothing fit right. I wanted to return the whole order I was so disappointed.

Date of experience: January 21, 2022
Pennsylvania
1 review
0 helpful votes
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Great prices
January 21, 2022

Good prices and styles. Blouse is pretty but not exactly as pictured/expected. Fabric feels nice, says polyester but also suggests dry cleaning?

Date of experience: January 21, 2022
New York
1 review
0 helpful votes
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Close are beautiful no issues
January 21, 2022

Everything looks very nice, hopefully everything will fit to what there measurements are on line

Date of experience: January 21, 2022
New Hampshire
1 review
0 helpful votes
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Nice clothes
January 20, 2022

They have fun and nice clothes. The only big issue is that it took a month to get my clothes. They did fit which was good.

Date of experience: January 20, 2022
Colombia
1 review
0 helpful votes
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Excellent designs
February 19, 2022

Fantastic quality, excellent designs, fashion awareness and good communication at all times. Highly recommended boutique!

Date of experience: January 20, 2022
Australia
1 review
0 helpful votes
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Misleading
February 19, 2022

Absolute rubbish nothing like the ones adverised went through pay pal claim got my postage and money back after 2 months

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and our service. It would be helpful that if you can provide the related order number so that we can check the issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Texas
1 review
0 helpful votes
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When I used the coupon you said then you added the shipping charge turned out more expensive.
I referred my friend to buy from you, I never got the referral discount for my next shopping said in your Ad. No coupons available for me to use for my each order which makes me not happy.
Some clothing I ordered sometime I don't like or doesn't fit me, I never return or exchange from you.
I ordered a lot from you, I am your good customer.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Please note that multiple discount can not be applied to the same order. And shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items) after the disount price.
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.

Per checked, you have enjoyed discount and the free shipping of your order. You can also check your order and payment record.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

California
1 review
0 helpful votes
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Cheapest clothes
February 18, 2022

The cheapest clothes possible. If I could give this company a negative star - I would. Who deserves five stars is their photographer. They made the clothes look very appealing with interesting designs. When I got the package (relatively quickly, I have to be fair) - I could not believe how cheap the material was. I actually cannot wear any of the tops I bought outside of my house. I use them with my sweat pants to lay on the couch. I chose to keep them, because I am not willing to spend any effort or time or more money to return the clothes. Lesson learned, though. Never again. Waste of money!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. It would be helpful that if you can provide the order number to us so that we can check the issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Missouri
1 review
0 helpful votes
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Now have the goods
January 19, 2022

Your prices are very good, but I will wait to see what the quality is like before I give you 5 stars. And if the quality is not good, then your rating will go way down. And I'm not overly pleased with your shipping charges on three light items which will come in one box or bag.

Date of experience: January 19, 2022
Colorado
1 review
0 helpful votes
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A JOKE!
February 18, 2022

I decided to read the reviews " Thank you All for your honesty. I also decided to read the good ones "Fake!" They all pretty much use the same verbiage.! There's a few I found that were "identical" but with different names ". Lol. I had to double check myself before I sent this in. I couldn't believe it! " Reviews.io"

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

What kind of issue that you met? Please note that we are an independent site.

Thank you for your feedback and sorry for the inconvenience. If you have placed order to us, kindly provide your order number so that we can check the related issue of your order.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Indiana
0 reviews
0 helpful votes
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Top
January 19, 2022

It fits well, and the price was very reasonable. I thought the material might have been a little thicker, more winterish. But I'll wear it sometime.

Date of experience: January 19, 2022
France
1 review
0 helpful votes
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Satisfaite
February 18, 2022
Updated review

Bien excepté parfois le délai de livraison un peu long et quelque fois petites déceptions sur la matière du produit

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Miss W. JustFashionNow Rep
over a year old

Cher client,

Temps total = temps de traitement + temps d'expédition
Traitement des commandes: 4-7 jours ouvrables.
Pour plus de détails sur la livraison, vous pouvez vérifier ici: https://justfashionnow.com/information/Delivery
La date de livraison réelle doit être basée sur la situation réelle d'expédition. J'espère que tu comprends.

Désolé que vous n'êtes pas satisfait de l'article. Nous transmettrons vos commentaires aux services concernés et continuerons d'améliorer nos produits.

Merci pour vos commentaires et désolé pour la gêne occasionnée.
Vos commentaires sont très important pour nous.
Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à support@justfashionnow.com


Bien excepté parfois le délai de livraison un peu long
December 20, 2021
Previous review

Bien excepté parfois le délai de livraison un peu long

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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Love shopping with you, thanks, but I can't get the size right.

Date of experience: January 19, 2022
California
2 reviews
0 helpful votes
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A bit disappointed
January 18, 2022

Bought two items, same size. One fit fine, the other was huge. Because it was on sale, I could not return, or even exchange for a smaller size... just stuck with it.

Date of experience: January 18, 2022
Virginia
1 review
0 helpful votes
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Mixed
February 16, 2022
Updated review

First order. Liked merchandise. But not pleased it took a month to receive! I'll know next time.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Total time = processing time + shipping time
Order Processing: 4-7 Business Days.
For more details of the delivery, you can check here: https://justfashionnow.com/information/Delivery
The actual delivered date should base on the real shipping situation. Hope for your understanding.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Sorry..
December 9, 2021
Previous review

Sorry. No comment

Date of experience: December 9, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347