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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found this a very easy process to buy nice affordable clothes. A couple of items the sizing was on thd large side. Overall ver delighted withe the outcome.
Ordered 13 items, received the order twice and charged twice. I emailed to cancel/return, it was suggested I wait until the full order comes in. It's now 75 days and still waiting. I finally was able to cancel the remaining items and wanted to return both orders. It was discouraged since it goes to China. To keep both orders they are offering 15% credit. Never buy from this site!
I needed a dress to go back to the office, so I shopped at this online boutique. I found the perfect website. Will order again soon!
Very easy to use and great prices I wish shipping to Australia was cheaper though as I would purchase more products
Shipping is ridiculous! I realize now your quite far away from me. Not sure I'll order again, but we'll see. Maybe when I get my order I'll change my mind.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here
https://www.justfashionnow.com/information/Delivery
As for shipping fee issue, shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
So when your order amount is less than $109 you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Smooth, but very disappointing. Beautiful bright colors, but material was not cotton.
The clothes don't fit as specified, and although they ship them out from USA you have to return them to China which will cost over $100 in shipping. Fabric is cheap and the cut unflattering.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for return issue, we understand that the return shipping cost is too high, so we also provide a partial refund service for customers, sorry that it did not meet your needs
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The dress was a terrible disappointment! It did not have a sheer overcoat as shown. I ordered xl according to your size chart. It was more like a medium and didn't fit. This dress looked like they sewed a piece on the bottom to make it longer> Very poorly made! I am returning it.
There were lots of variety to choose from. Everything fit as labeled.
Beautiful clothes. Happy to buy from your store. Looking forward to buying more.
Great so far. Will wait until clothes get here. To comment.
Tops look great, sizing is small. My boobs don't fit, but I will make do.
Awesome experience, I rarely order from a place online
It's really hard to shop online without being able to feel the material and try it on. I thought a few items were cotton but they were polyester - but a good quality polyester so that's ok.
I think the shipping charges are exhorbitant. The quality was not very good and sweatshirts not as expected.
I think the shipping charges are exhorbitant.
Read the 5 star reviews & then tell me those are honest. The spelling, punctuation & wording look like they used a thesaurus to write them, not the way a typical American would put sentence structure together. This is Chinese, low quality crap that you have to spend a small fortune on to send it back when it doesn't fit or is of poor quality. Avoid.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for grammer, since our customers come from all over the world, sometimes there are problems with grammar and presentation, hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Sized right, just like picture. Why does it have to be longer?
Very disappointed when I got them, they were way too small and I used the size guide, and even ordered a size bigger! So not at all accurate... and returning the product to origin is not good or easy.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
All good, now just hope they arrive!
Overall good with continous original and vibrantly coloured clothes, but please add more filters - so many pages to trawl through that you eventually leave the website. Comparison to European and UK sizes would also be helpful.
Shipping takes too long for the item. You should not have to wait this long even during the times we are in.
Shipping takes too long for the item.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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Thanks for your support.
Sorry from bringing you imperfect shopping experience. Would you please provide your order number so that we can help you?
Given the high return shipping costs (and this tends to cause a lot of hassle for customers), we usually offer partial refunds to customers, sorry for not meeting your needs
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!