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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Georgia
3 reviews
0 helpful votes
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My Shopping Experience
February 23, 2022
Updated review

You have beautiful clothes and they fit nicely. They are of quality material also.

Date of experience: February 23, 2022

You have beautiful clothes and they always fit
December 13, 2021
Previous review

You have beautiful clothes and they always fit

Date of experience: December 13, 2021

I love your clothing, you have so many pretty designs
December 9, 2021
Previous review

I love your clothing, you have so many pretty designs

Date of experience: December 9, 2021

I can always find something I like with Just Fashion...
December 7, 2021
Previous review

I can always find something I like with Just Fashion and it fits perfectly. They have so many different designs

Date of experience: December 7, 2021
Australia
1 review
0 helpful votes
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Too good to be true.
February 23, 2022

I''m slightly confused, I wanted to order more items but the size comparing and delivery cost put me off.

Date of experience: February 23, 2022
Utah
1 review
1 helpful vote
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The returns go through China, not where they ship from in California. This means that basically, you can't return anything because it's cost prohibitive. They also do not give store credit. With haggling, I only got 40% of the cost of the item refunded. I ordered a dress described as being a poly/cotton blend. There is no cotton in it at all. It looked very cute and color-rich online, but in person, one of the ugliest articles of clothing I have ever seen, plasticy, and cheap looking. At the same time, 1-6-22, I also ordered a pair of leggings. They were not listed as backordered. As of today, 2-23-22, they still have not arrived. About 3 weeks ago, I was told that they would arrive, but they haven't. I will NEVER order from this company again. Working with reputable, customer-service-oriented companies is something that we take for granted in the U.S., but it makes a huge difference. Buyer, BEWARE.

+2
Date of experience: February 23, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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My order
February 23, 2022

Looking forward to receiving order. Order received, can't wait till the weather warms up enough to wear my new tops.

Date of experience: February 23, 2022
Vermont
5 reviews
0 helpful votes
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Great item and price
February 23, 2022
Updated review

Love the clothes and descriptions great styles and clothes

Date of experience: February 23, 2022

Shipping very high
July 14, 2021
Previous review

Shipping very high

Date of experience: June 14, 2021
Idaho
1 review
0 helpful votes
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Size
February 23, 2022

Wish I would have looked at the size chart first. Sizes are smaller.

Date of experience: February 23, 2022
Minnesota
1 review
0 helpful votes
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Good and not good
February 23, 2022

Good, delivery came and the fabric on one dress was not printed throughout with the same consistency. Not worth the price to return it. Wish it had been right. I do like the dresses.

Date of experience: February 23, 2022
Ohio
2 reviews
0 helpful votes
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Nice buys.
February 23, 2022

It's fun shopping on this site. You get what you order from the company.

Date of experience: February 23, 2022
New Zealand
1 review
0 helpful votes
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Everything I needed in one place. Easy, thank you
The only thing wrong is the exchange rate between your country and mine. Otherwise, all good. Very pleased with purchase
Loryn Potroz

Date of experience: February 22, 2022
New Mexico
1 review
0 helpful votes
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Sizing problem
February 22, 2022

Styles, enjoy cat prints difficult to judge sizing. Not standard!
Love the fresh designs.

Date of experience: February 22, 2022
California
1 review
0 helpful votes
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A little frumpy
March 24, 2022
Updated review

First time on the site... super easy to order, pictures look great, but the quality in real life is different. When care instructions are shown on the website, they are not trustworthy. One item that looks like it is made from the same type of fabric as another item has different care instructions. Returning 30% of the order.

Date of experience: February 22, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


First time on the site...
January 20, 2022
Previous review

First time on the site... super easy to order, but the quality will be assessed when merch arrives.

Date of experience: January 20, 2022
Australia
1 review
0 helpful votes
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What a selection of lovely clothes. Took quite a while to decide what to buy.

Date of experience: February 22, 2022
California
1 review
0 helpful votes
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Ok
February 22, 2022
Updated review

So far so good. Need to see delivery and return policy (if needed). It took over a month to receive the items. So much so I thought it was a scam.

Date of experience: February 22, 2022

So far so good
January 20, 2022
Previous review

So far so good. Need to see delivery and return policy (if needed)

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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Cute pants
February 22, 2022

Pants looked as expected by picture, but when it came to the size, it was too big.

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
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First Time Buyer
February 22, 2022

I actually thought this was an American site. I was wondering what was taking the shipping so long and then I looked up your company and realized it was come from the UK. I really like your styles. The clothes are a bit smaller than the American sizes but I will still be keeping everything. One shirt was different than I thought from the picture - I think actually the wrong one was sent; I thought I was getting a sort of "jagged bottom" but received a "straight across the waist band". Still, I will be keeping it as the pattern is so different and I really like it.

Thank you!

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
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Internet stuff
February 22, 2022

Too many different sizes received. All were supposed to be large

Date of experience: February 22, 2022
Australia
1 review
0 helpful votes
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Excellent. Size chart good
February 22, 2022

Quality wasnt that good but they were cheap. I would have preferred to pay more for nicer quality.

Date of experience: February 22, 2022
Washington
1 review
0 helpful votes
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Worked pretty well the size info on each item helped. The size on the black tights were not very accurate.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2022
aff j. JustFashionNow Rep
over a year old

Sorry from bringing you an imperfect shopping experience. We will forward your feedback and keep improving our products and services.

After you order, you can click the tracking order and see what you have ordered. Hope this will help.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Worked pretty well the size info on each item helped
January 22, 2022
Previous review

Worked pretty well the size info on each item helped.

Date of experience: January 22, 2022
North Carolina
2 reviews
0 helpful votes
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Not what it seems
March 23, 2022

Easy purchase and great shirts. There was no problems there

Date of experience: February 21, 2022
aff j. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Upon checking, you`ve enjoyed another discount. Please note that multiple discounts cannot be used at the same time. Thanks for your understanding.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Tops r not like the photos! Very poor quality material! Way smaller than usual sizes! Return policy is horrible! Goes to china! Scammers! I will never ever order from this company again and will tell my friends to stay away from this company They need to be shut Down!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Given the high return shipping costs (and this tends to cause a lot of hassle for customers), we usually offer partial refunds to customers, sorry for not meeting your needs

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347