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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The dress is beautiful but I`m so disappointed! On the back right on the rear end is a streak that wasn`t dyed. I didn`t get a good response from JustFashionNow. Instead of sending another dress, they wanted to give me 20% off. If the streak was in the front with the flowered pattern I could have been ok.
Would like to see more formal dresses. Some of the dresses I ordered where not what I expected. But I will find a way to utilize them for the price.
I haven't even seen the item, as it was sent to my sister as a gift. She seems to like it, though it's too small in the bust.
I am not very tech savvy but had no problems with checkout and the product was good quality.
1st time buyer from their site, took over 1 month to receive, very poor quality and I have tried 3 different times to contact them for a return. It's only an email NO human contact or Customer Service Rep. Email says 48 hours with instructions on how to return. NOT TRUE! I have heard nothing so now I am stuck with this top that is way too small and poor quality. I will contact my credit card for assistance. I learned a lesson and will never order or tell anyone to order anything from "Just Fashion Now." BUYER BE WARE.
I dont think sizes were accurate. Thinking seriously about reordering merchandise
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. You may use the size guide to confirm that you choose the correct size.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It took 12 days for them to put my order in a box. That doesn't include shipping time, ridiculous! Then after 12 days, they got my order wrong - left out items. The prices are good, but the quality is poor and the cut is weird. Don't shop with these people! I wish I had checked reviews before!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for the shipping time issue, we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
My shopping experience was very nice and I love the clothes. Please allow additional time for delivery as it took more than a week longer than expected so I did not have my clothes for a vacation. I did come home from my trip to a beautiful array of clothes so I will definitely wear them happily.
Items do not look or fit as in the catalog. Material are cheap. Return policy is so awful and pricey that you are stuck with items you do not want. Total lost of money. Will never shop there again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. It will help if you can provide us the order number.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for the return issue, items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
If you have questions about your order, please contact us by email at support@jushfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Long wait for items, got delivery confirmation two weeks before actually receiving items. Tops ordered run small. Dress was fine.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Always wanted this top. A little big but was afraid the next size down would be too small. Thanks.
Easy to navigate, great site, items as shown, have to go up up from medium to large for tops, well made and will be ordering again.
The shipment showed up two months late and looked absolutely nothing like the website. The sizes were all off. Leggings so big they went all the way up my stomach and the seam did not go to my belly button but off the side. The material was so thin you could almost see thru it. None of the floral prints matched at the seams. You could even see holes where they had mis stitched and backed up and restitched. All of the items were dry clean only because they would fall apart if you washed them. I ordered a pair of zipper boots that the busted the first day I wore them! And the customer service was the worst. I am supposed to pay $100 to ship these items back? I would be embarrassed to give them away. They offered me up to 55% to keep them but that still leaves me owing $229 for nothing but a complete hassle. Do not buy anything from them!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very low quality of fabric and sewing. Small is really a medium. How to return items is unclear. Product does not look like screen image.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
And for return, you can contact the customer service for more information.
If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far excellent response from this shopping experience
I love his unique clothes for all the girls. They have many options in styles and categories for all women. I keep shopping in this online boutique and I also prefer to buy online due to the convenience and speed.
The shirt is much larger than I expected. I ordered a medium, it's got to be a large.
A large variety of products to shop from. However, unhappy with the material.
Very enjoyable shopping experience.
Attractive clothing - nice material - rich colors - good prices - easy access online shopping
Was able to find things I liked at very reasonable prices, but the time frame to receive them was way too long. The quality is not as good as I expected.
Sorry to hear that the product and delivery does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and delivery issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Was able to find things I liked at very reasonable prices.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. Would you please provide your order number so that we can help you?
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!