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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Enjoyed it. Clothes were lovely quality material. You really need to be careful with sizing, as some same sizes varied from garment to garment. Patterns on garments were very bright and happy looking just as i like.
Easy process. Very qick delivery. Good quality work. Variable sizing though. I ranged from a medium to an xxl so check each item for sizing
Had a bit of trouble ordering
Early in the year I had placed two orders. Both times I received 2 articles wrong size. Received email telling me how to return but
Too involved to return. So I haven. T
Bothered.
Cute stuff! Easy to select, payment easy with Pay Pal.
Straightforward! Easy to use site! Lots of good stuff!
Excellent, love your site. The Pants I ordered were just as described and they are true to size. I love all the beautiful colors and styles.
Fast and easy beautiful selection, Love the styles, shipping is a little long but worth the wait lots to choose from
I loved looking through your clothing line. However a lot of the shirts do not fit. And some do not look like the pictures. I ordered a dress I thought was silver and black, it was white and black. The materials look shiny when shopping, but when they arrived they were just plain. And I got some wrong sizes. It took a long time to arrive. However, I would order from y'all again, just have to order larger sizes. One shirt was a size 3X, it is so small, doesn't fit my young niece.
Seemed to take a long time to arrive, but happy with purchase- pity postage is so high
I was really confused about my total cost until the very end. I think there were many discounts happening and I had to keep buying to get to the free shipping, then wasn't sure until finally the shipping came off.
I was only going to order two items, but when I saw the shipping charge, I felt I needed to order more. Two T-shirts are going straight to goodwill.
So far shopping with Just Fashion Now has been good. Shipping time is slower than I am used to but my order arrived in the time frame listed. You do have to check sixes and garment measurements. A Medium size is equivalent to a US 8. I ordered medium based on the garment measurements and the shirt fits like a second skin. Not what I was going for. Fortunately, the style is on sale with a big discount so I was able to order another one two sizes up.
My order was shipped from a facility 30 miles from my home. I needed to return just 1 item of several ordered. JFN informed me that their Return Dept is in China and the return shipping charges are very expensive. JFN offered me a paltry credit of 15% of the item price to not return it. I will never again order from Just Fashion Now because of their devious return policy!
Like the colors of the product. Speedy delivery. One item did not ft. One item I did not like the colors
My first order with this company. Liked that I could buy something different looking from surrounding stores in my area! I ordered two tops, both Mediums, one was much larger than the other one but guess that was the manufacturers.
Sometimes size difficult to consider. Process easy. Wish shipping was faster.
Product not as described. I have requested a refund for this blouse. I have asked for return details and have had no reply
All good depending on size and del time
I was sent the Wrong Items & now JustFashionNow tells me they will Not accept my Return nor any Offer to replace the Wrong Items that They Sent in Error!
Thanks for your support and sorry for the inconvenience.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
So when your order amount is less than $109 you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Kind of nervous... never ordered from this place. Hope everything fits.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Regarding the mail, we recommend that you confirm whether there is any of our mail in the spam. Hope this will help.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!