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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Canada
1 review
0 helpful votes
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Review
March 15, 2022

Easy website to manoeuvre through - yes this is true
Quality of the material has decreased - lose their shape after a couple of washings - need a lot more careful cleaning care
Sizes are smaller
Colours are really vibrant and look fantastic

Date of experience: March 15, 2022
Missouri
1 review
0 helpful votes
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Bad review
April 14, 2022
Updated review

The "sweatshirt" that I ordered was really just a blouse and was waaay too big although I ordered the smallest size that you had. We I tried to return it, the Post Office told me it would cost $28.00 so I m stuck with it.

Date of experience: March 15, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to look at at products
February 13, 2022
Previous review

Easy to look at at products. Large variety. A little confusing on size - I usually wear a medium or large but, according to your chart, I had to order a small and hope it fits.

Date of experience: February 13, 2022
Canada
1 review
0 helpful votes
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Really? I'm stuck with this stuff?
April 14, 2022
Updated review

Great prices, decent quality? It's true.

However, their sizing chart isn't always accurate. In fact, I would say that 1 out of every 4 clothing items I've bought is either too big or too small.

As you may guess, I've ordered a lot from JFN since the pandemic hit. I often have 6-10 items in 1 order but the total is under $100! Here's the kicker: The cost to return items is really expensive (the post office charges by package weight and size). A velvet suit jacket I bought for $23 cost $40 to return. I'm no math genius but I think I just payed THEM $17 to NOT sell me anything!

Look, I shop there because I'm too broke to shop anywhere else. If 1 in 4 items I order doesn't fit or doesn't look good, I end up keeping it because I can't afford to send it back. That still means I lost the $23 I paid for it.

I believe that JFN should have free returns, with stipulations to be fair to them. How about a set return fee? Maybe $10? Or if your item qualifies as "heavy" (outerwear, boots, even velvet suit jackets) give out some special coupon to keep the fee low. And of course, free return shipping vouchers based on number of orders or amount of $ spent.

Bottom line, I've been really careful with my orders lately- removing things I really wanted but I was suspicious of how stretchy the material was, the size chart seemed off, the material looked like it had a sheen, etc.

If your reading this JFN, you should be worried: I'm not buying as much, as often, or any expensive items because returning them is too darn expensive. Don't you know who your market is? You can bet your last dollar it's not the rich folks!

Date of experience: March 15, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I had 6 clothes items in my cart yesterday
March 15, 2022
Previous review

I had 6 clothes items in my cart yesterday. Today, they were still in my cart. I then added 3 pairs of earrings but they went to a new cart! Everytime I went to the accessory section and chose "jewelry", the new cart with 3 earrings appeared. If I didn't specify jewelry- if I just scrolled through "accessories"- I could chose earrings and they went to my original cart.
I ended up not buying any earrings because it took so much time to find those 3 earrings among all the other stuff that I gave up looking.

Date of experience: February 13, 2022
Florida
1 review
0 helpful votes
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Very happy with all the shirts. I will order more when I get time to shop. Plenty to choose from that are light weight polyester

Date of experience: March 15, 2022
Florida
2 reviews
0 helpful votes
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Time
March 15, 2022

Very easy steps to follow.it took a long time to receive my purchase.

Date of experience: March 15, 2022
Pennsylvania
1 review
0 helpful votes
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Dissapointing
March 15, 2022

The clearance prices are great. The tops were terrible. They belong in a scrub rag bag. And the shipping cost was extravagant!

Date of experience: March 15, 2022
New York
1 review
0 helpful votes
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Ken's Review
March 15, 2022
Updated review

Site was easy to navigate. Nice selection. Delivery time was quite longer than I expected.

Date of experience: March 15, 2022

Site was easy to navigate
February 10, 2022
Previous review

Site was easy to navigate. Nice selection

Date of experience: February 10, 2022
Indiana
1 review
0 helpful votes
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Somewhat concerned about sizing as one dress size on size chart different measurements than another dress same size. Choosing correct size is somewhat difficult based on size chart.

Date of experience: March 14, 2022
Colorado
1 review
0 helpful votes
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Return
March 14, 2022

Not sure how items will fit it is my first time ordering. Website is a little hard to find things by name but overall not bad. Items are not all correct sizing to chart. And not all looked like the pictures

Date of experience: March 14, 2022
Oklahoma
1 review
0 helpful votes
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Very pleased with the products!
March 14, 2022
Updated review

Fashions are good quality and site is easy to navigate! I will shop here again.

Date of experience: March 14, 2022

Fashions are great and site is easy to navigate!
February 12, 2022
Previous review

Fashions are great and site is easy to navigate! I will shop here again.

Date of experience: February 12, 2022

Great prices and if received as promised I will shop...
February 10, 2022
Previous review

Great prices and if received as promised I will shop here again.

Date of experience: February 10, 2022
Texas
1 review
0 helpful votes
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Took too long, once received they were too small, they offered a refund of 15% to just keep them. A 28$ pair of shoes ended up being 40$ and some change when billed.?! Everything comes

Date of experience: March 14, 2022
Oregon
1 review
0 helpful votes
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I pray that this is not a fraud company I guess I will see that why I long order one thing. Second thing is I hope your sizing is up with the USA third I pray that your return policy is good if it doesn't fit. I wear a size 10 in us clothing.

Date of experience: March 14, 2022
Australia
1 review
0 helpful votes
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Great value
March 14, 2022

Pleased with purchases, quality items, at a great bargain price.

Date of experience: March 14, 2022
Colorado
1 review
0 helpful votes
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Great clothes!
March 13, 2022
Updated review

I love everything that I ordered. The fit is perfect and very happy with the quality

Date of experience: March 13, 2022

Great clothes
February 10, 2022
Previous review

Wide variety of clothes with great prices. Also impressed with the quality

Date of experience: February 10, 2022
Canada
2 reviews
0 helpful votes
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Always get compliments
March 13, 2022

The items I have bought in the past have been good quality and fit well. I have gotten lots of compliments on them.

Date of experience: March 13, 2022
Texas
2 reviews
0 helpful votes
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Clothing made affordable
March 13, 2022
Updated review

Love the selections of tops, with all the colors and designs.

Date of experience: March 13, 2022

Love your shirts
February 6, 2022
Previous review

Love your shirts

Date of experience: February 6, 2022
Texas
1 review
0 helpful votes
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Justright but slow delivery.
April 12, 2022
Updated review

Good quality, decent prices, items delivery slow due to Pandemic.

Date of experience: March 13, 2022

Good quality, decent prices, await items
February 11, 2022
Previous review

Good quality, decent prices, await items.

Date of experience: February 11, 2022
Ohio
2 reviews
0 helpful votes
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Not that happy.
April 12, 2022
Updated review

Limited pictures of items. It would be nice to see sides and backs of clothing. Took forever to arrive.

Date of experience: March 13, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Limited pictures of items. It would be nice to see...
March 13, 2022
Previous review

Limited pictures of items. It would be nice to see sides and backs of clothing.

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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Should include return info! Was very disapointed in quality and how they looked - nothing like the online pictures.

Date of experience: March 13, 2022
Colorado
1 review
0 helpful votes
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Size
March 13, 2022

Checked measurements only to find item I WAY too small! I' done with this company!

Date of experience: March 13, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347