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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy shopping experience. The materials used in the products were of a lower quality than expected, but nice.
I like the styles and colors, but the clothing is smaller than the same size from other companies.
The ordering experience was okay and the delivery time was also okay. However, the item did not fit! I ordered it based on my measurements. I only weigh 125 and always wear a medium with no problem. However, based on the suggested measurements, I chose to order a Large. It was so tight I could barely get it on. The bust area was especially super tight. Then, when I tried to get a return label, they said they would get back within 48 hours! Way too long to wait for a return label.
Easy to order, and my aunt loved the dress. It will require a slip as the material is thin. The pattern is cute.
Lots of items, basic styles in nice patterns. DO NOT like the fact that they are made in China and likely by slaves. Some styles need more hip room as they fit snugly in the hips even though I have average hips.
Took too long no instructions how to return to receive order. Not as shown in ad poor quality.
Great products, good sizing, fantastic value. Goods came pretty fast and in great packaging.
Great products, little slow on delivery, but I understand.
Got my past order fast and these sale items are great.
I expected the Hoodie to be much heavier material.
The "ink-like" print seems extreemly dark like it will bleed once washed.
It's thin as a t-shirt.
I will not purchase from you again.
IF I get the top at a decent delivery time, I will keep the 4 star rating.
Beautiful clothes! Nice shoes. Beautiful tops. Very unusual patters - I love them.
I liked what I saw on-line and the pay process was very smooth
This website is very quick and easy; moving through the website was clear and uninterrupted.
My past orders have not fit properly or was of expected material... so I am giving this site another chance of an order to see if I like the products. I find many of the size charts to be very inconsistent.
Very easy to use. But because of shipping took forever.
Easy to find what you are looking for. Can't wait for my order to come in
Just hard to maneuver site, very hard to delete an item in cart
Also the shipping charges are ridiculous, I didn't need so soon but not given an
Option to choose shipping options, won't shop again until this is changed!
Difficult to find items, every time I look I see something that wasn't there before.
Awesome discounts and huge variety. I will shop again!
Love your styles and choices of colors, but some items I received was not exactly what I was expecting. Please show more photos, front and back. Also the description of the material, would be nice to know if it is stretchy or not. Sizes were helpful and for the most part all the items fit.
Love your styles and choices of colors. Search feature is very functional and helpful.
Terrible experience was extremely disappointing will never order again
Quick ordering process but very, very slow on receiving. Received absolutely no updates.
I was disappointed that the skirt I ordered was out of stock. I received the blouse that I ordered and I love it. I Love the style, material and the fit.
Hard to choose! So many lovely outfits. Appreciate being able to update my spring wardrobe as I've put on Covid pounds & nothing I had still fits!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124