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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I ordered the same dress twice and I don't have return slip. Help
When you pay it doesn't show the order or total cost
In past disappointment on quality. Hope I am not this time
No problems, just a longer wait to receive them than I am used to.
It took longer than I expected but, oddly enough, but arrived the day before her birthday. Lovely material, great fit. She loves it and I'm a hero!
Very easy and products look very interesting as well as stylish.
Shirt was huge... even in a size small. They are giving me trouble about returning it
No problems at order. First order took 30 days to deliver and only after numerous complaints. Second order was within the 15 days.
Customer service does respond though, so I suppose that's something.
Thank you for your feedback and sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
No problems at order. Let's see how long delivery takes and quality of products
I'll wait until I see how it is when I get the order and try it on. If your return policy is as easy as the ordering was, I'll be happy. Ruth
Well, I waited and waited and when it got here, the shoes don't fit but the shirt I can live with. I will keep both items and not bother sending anything back. Your delivery system needs work so I won't order anything else from you. This was a first order so I won't order again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
In order to avoid unnecessary troubles to customers, we are usually willing to give partial refunds to keep the products, unfortunately you are not satisfied.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I'll wait until I see how it is when I get the order and try it on. If your return policy is as easy as the ordering was, I'll be happy. Ruth
Did not receive zero shipping was said that if you spent 109.00 or more you would get zero shipping
Easy to shop for VERY nice clothes.
Fit to size and shipped with care.
Easy to shop for VERY nice clothes.
Received order in a timely fashion. Nothing else to add
This is the first time I order from you. Not again. Even the sizes were off.
This is the first time I order from your website. I love what I saw, cant wait to receive my order.
I wish I could get catalogue orders on line but items wanted do not show on line.And the sizing is a bit iffy! I havre ordered a couple of things on line and I am hoping they will fit. I am in the process of returning a top I ordered which isHUGE!
I love all the selections. I can't find anything like them here where I live. My daughter is also loving the selections. I order for the two of us.
Everything fits great. Nice quality. All but one item showed up in a reasonable amount of time. The last item took too long. I was concerned that it wouldn't arrive. Happy to see it in my mailbox today!
Nice selection of unusual tops. Hope they all fit and arrive soon.
Nice to look at, now to rate on the clothes that I get: the tops were to tight only 2 tops fit fine I will keep them, but I would like to send the others back please tell me how I can send them back
Clothes look like the ads.The product fit as advertised.
OK, Nice clothes. Wish you had more plus size. Thanks
Ok some of the boxes are confusing at first, then coupon does not always work. Last order some how it looks like I was charged two times. Check the order and charges. It was for $188. Plus change. Call me. Rosalie F Gearman
Nice ordering! No problems ordering. Sizing was just right. Great products. Great Prices!
Was hard to find items. Hard to read the sizes as your clothes run small. The sizes are incorrect when you receive your order. The items you order are sometimes different from the picture, especially the material.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
ItI just love that the styles are different and I feel happy looking forward to their arrival.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!