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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I received the dress that was advertised as white but it was cream. The material wasn't what I expected. Material too thin and a slip would have to be worn underneath. Picture makes it look like there are pockets but there aren't any.
Expected these items long before I received them as ordered them in plenty of time for Easter holidays & allowed many weeks but didn't get them in time. Very disappointing. Ended up being a very bad buying experience, with the added exchange rate and cost of postage, $20 odd dollar dresses ended up costing $50 plus. Will not buy any further items from this company, will stay with only Australian.
Online and on the model; but when they arrive, they are average
Disappointed in the product I ordered. Color not clear and bright like the picture
Thank you for your delivery. I am happy with the quality of the garments I ordered.
It's very easy to find the right style and color and the price is very good!
So many choices. Amazing prices. It takes a little extra time for it to ship but I am so happy with all the items.
I was a little worried that the low price would mean poor quality. I was happy to see that the garment was good quality and I think I will get lots of wear out of it. A negative is that the print on the garment looked like a sweater and I thought that is what it was going to be. It's not. But I still like it. The only downside of ordering from this site is that it took a long time for the item to arrive. I know it's coming from the other side of the world but I got a little impatient with it after a while. But I think I would order again because I like the looks of the items and now that I know it's not poor quality, I'm inclined to order again.
Great looking stuff. A little worried their low price means poor quality. We'll see.
Great Pricing! Not really happy that many of the products are made in China but you cannot tell where they are made when ordering.
2 of the shirts are not what I ordered, same pattern but not the color. The pants are not what I ordered at all. I will not order from you again.
Found Staff to be very helpful with my enquires and great service
I my was seamless placing an order and item came quickly
First time shopping, can't rate until I receive the merchandise
So far everything I have ordered looked exactly as shown and the sizes are perfect
Produce did not look like pic material i cheep, I spent 99.00 and got a refund of 17.00 will never order from you again and will let everyone I know not to order from you as well. I got ripped off
Good for a first visit... two items were too big. I am waiting for your instruction page email for returning the items.
Sizing ok. Designs a little too printed look for my liking. Not sure how they look different in the photos but they do for some of them. Non printed items were fine. Good shipping time to different country. Packaging good.
I didn't know the products come all the way from China. I was aware I would pay return costs, but to China?! Dress I ordered didn't fit well (sleeves look like wings). Won't order again.
I had hoped you would have had the necklace shown with the dress available to purchase as well...
I wish I could have chosen a less expensive shipping method.
Also, I got a "large" that wouldn't have fit a normal size13 year old. WAY, WAY small!
Shipping Charges are too high. To return the items.to China! I had no idea that is where I would have to rerturn them. I will never purchase from this company again. It is very misleading.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
In order to avoid unnecessary troubles to customers, we are usually willing to give partial refunds to keep the products, unfortunately you are not satisfied.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
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