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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy to use
I'm very satisfied with my purchase and the ease of looking for what I wanted
Was confused by the fabric/material…was expecting more cotton content
But what I received was more nylon polyester which I cannot wear…the garments are pretty though!
Kept seeing "free shipping" but did not get! Thank you.
The dress had hems sewn and was sewn very roughly. The material and pattern did not fit description. There was NO mention of the amount being in American dollars cost me much more than what the invoice stated. That is unethical.
We had trouble with jumpers we purchased and sent them to cart, when we finally went to cart they weren't there and we could not find them again
I was really excited about the tops that I ordered. First, it took FOREVER for some of the items to come and some came weeks later! I wish there had been more pictures and descriptions of the shirts showing the back and length. I looked at the size guide and ordered what I thought would be the size I needed. For one or two items, the size seemed to be OK, but for the majority of items that I ordered, the size Medium was way to big and baggy. I usually like things a little big but these were too big. Navigating the edit process was a little confusing. I am used to using Amazon, where an exchange or return is very easy. I attempted to exchange two of the tops for other sizes but was told that I would have to pay for shipping which is very costly and takes a long time. By the time I received my replacement items, summer would be over! I was offered a small refund to just keep the items which I really did not want to do, but it seemed easier. The quality of the tops was not very good.
There were all the items I needed, and they were the correct size i ordered.
PayPay stuff was confusing, so I paid with my card. I just wish a larger size was available, for a better length on me.
I changed my mind several times as I am often undecided and skeptical of the web site, but overall navigating is pretty easy.
Love your products. Interesting styles and patterns. Good fit and wear. I get lots of compliments.
Products are great. I was billed twice (two different amounts) and received products twice, minus one that must have been sold out. This could have been my fault being my first order.
Beautiful products, easy check out.
I ordered seven items. They were to process 4-7 business days. They did not. They told me they were having a stock issue. But I tried to purchase them again and was told 4-7 days - still available to purchase. TThis is a gimmick. They know the item is not available but they tell you it is and will ship in 4-7 business days.
Thanks for your support and sorry for all the inconvenience.It will help if you can provide us the number of the order.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great, got one of these shirts for myself now want one for my sister. Love the material and the bold colors.
Love the pictures, hope clothes turn out to look as good. I like all the vibrant colors and of course love cats, so, something for everybody.
Saw the ring and fell in love. Can't wait to see it. Shopping was very easy, checking out a problem. You don't like my address and it's only one I have, so don't tell me it's not right. I know, you don't, and I would like to get it. I live in the country, have to go to post office for mail. If don't have box # on address, Post Office returns it, they don't know our address only box number.
The dress I got is not the one in picture. The one I got is more like a shift with ruffle addled below the knee.The picture shows a nicw flowing tent type dress.
Love the dresses but can't afford the s&h, so won't be buying much...
Quick and easy sell. Now I will see how quick it ships. 'Looking forward to receiving my purchase.
The items are just as pretty in person as in the photos. However, half of them were too big or too long. I wear a petite small, but two of the t shirts I ordered were too big, and the sundress was too long.
I've contacted the company to arrange a return, but that's not going to happen. Everything comes directly from China and returns are iffy at best.
Quick and easy. Prices are reasonable.
After delivery I loved all my items, one of my dresses I ordered was the wrong size, it worked out my sis has a bday coming and it fit her perfectly. She loves the dress.
However, most of the items I would really love to order do not come in plus size. So far that's my only complaint. I'll be ordering again real soon. Thanks JFN
Ordered this shirt for St. Patrick Day. Placed the order the 22nd of Feb. Received it the 22nd of March.
Too late to wear for St. Pattys day!
Guess I have a shirt for next year!
Easy to order. Goods arrived well packaged. Took
To long to get here. Goods all except one were ok. One stitched wrong.
Easy to ShopSome of the items not how they look on the site! Cheaply made.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for shipping issue, We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!