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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Nice stuff at great prices with a quick and easy purchasing process.
It was quick and easy, and I'm a guy. However, your tracking system needs to be improved especially since your shipping takes a long time. I am glad I ordered early so I will get the clothes in time for Christmas.
I purchased 3 pairs of shoes & wanted to return the one pair due to poor workmanship, in doing so I experienced this would be difficult at best.It's unfortunate as I see you have a wonderful selection of clothes but I do not respect your RETURN POLICIES, thank you & please I am requesting a no reply.
Tops in size 3x are not all the same. Some of the tops that come to your bottom in the pictures just come to your waist. Tops with sleeves and tops with no sleeves are too short. Singlet tops hug your body when they should be shaped like a shirt and come down to you bum. I dont like tops that you have to iron. Needs to be in a tshirt material.
I will better be able to write after I receive my order
I received my beautiful shoes, very pleased with them. They actually look better than the pictures. Will definitely buy from "JustFashionsNow" again in the very near future. Great selections, easy check out and easy on the purse.
I don't know why your sizing is so irratic. So difficult to order as one item a med. Bust is 40 inches and on another item a small is 40 inches. Very frustrating. Also I received a top that had no facings for the armholes or the neck... totally unfinished~sad.
So far so good! A bit disappointed that two of the items I wanted were already sold out. Oh well, I did find other things I liked!
I ordered a pair of shoes, a pair of slacks and 4 shirts. The order duplicated itself, I caught this and cancelled it. I received Athena products I ordered, one shirt had a hole in it. Couple of days later I received a duplicate order that I cancelled. So far, I have received 10 shirts, 2 pair pants and 2 pair of shoes. Seems everyday something else shows up in my mail box. Just sent them a letter this morning informing them if they want to get their mistake back they'll pay the return shipping. They don't seem to understand that if they sell in the U.S. They have to abide by
U.S. law. I'm trying to be nice about it, I could just keep the stuff and they are SOL. I've informed the credit card company of the dispute for the duplicate stuff and the stuff they keep sending. I certainly won't be bothering this company anymore.
Thanks for your feedback and sorry for the inconvenience.It will help if you can provide us the order number.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
As always a very good experience with the order I purchased
I like your web page and the choices of clothing. Anxious to see the product when it arrives.
I have had excellent shopping experiences. All products are made so well!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for shipping issue, We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Item is way too small. Must return it!
Very slow delivery. Long wait for the item to be delivered
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Too difficult to get through the process
Ordered two pair of shoes that didn't fit. One pair was cheap and plasticy. Return policy to ship to China makes it virtually impossible to get your money back or exchange for correct size.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very good... the enterprise was helpful and followed up on my purchase
Quick, easy and reasonably priced. Need to confirm on receipt of goods
Dress is listed as Midi but is really a Maxi on me. Wanted to return but return shipping is very difficult since the company is in China.
Sizing must be for small Asians, God Bless them! Know that when ordering. Go two sizes up. Measurements are not accurate. BUYER BEWARE. It is quite an ordeal to return anything and, since you must return items to CHINA, it is EXPENSIVE to return anything, and that is if you can pass the return hoops they make you jump through in the first place. Light in the Box has these same problems (they may be run by the same people). The quality and synthetic materials are OK for the price you pay, just buy expecting not to make any returns.
Thanks for your feedback and sorry for the inconvenience.It will help if you can provide us the order number.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was very difficult to place an order. Every time I thought I put something in my cart the next time I tried to put another item in the cart, the first item had disappeared
Great Styles, Very large choice of products. It is hard to make a decision to limit the amount I can afford to purchase.
Everything went well. I need to return a couple of things, over all everything I ordered I love.
I am looking forward to the order. It takes awhile, because I am in Canada. Thank you. I have ordered twice from Just Fashion Now, and I now realize that if I can fit into more than half of the items, I'm lucky. I order a number of items, because the prices are so good. The sizing and clothing materials can be different than advertised. Order larger than you normally wear- sometimes up two sizes than recommended on the top sizes.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Regarding returns, in order to avoid wasting time for customers, we usually provide partial refunds and you can continue to keep the goods, sorry that you are not satisfied.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!