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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Unfortunately I was disappointed with most of the items sent. Colours, even allowing for photographic differences were not what I expected and the finished product of one item sent was not remotely like the design of the display sample. Also, the description of fabric as 'cotton blend' is very deceptive.
Hi I really enjoy looking at the amazing styles and prices I will continue to shop here Thank you... Pam
I love this site Until now I never shopped online before The styles and prices are excellent I am very pleased
I really like the style of clothes so many to choose from. Looking forward to my order arriving.
After I received my items I tried them on, 2 tops fit and one does not, but I can't find your website any longer to return this top, do you just change the nam of your company ever 3 or 4 weeks?
Was concerned that each color of this dress had different Measurements for the individual sizes.
Cute dress. Of the 3 dresses (colors) they had different measurements for sizes so I hope this works out in this color
So many wonderful items to choose from that it took me a bit to "limit" myself on how much I wanted to spend.
Looks good so I made a small order to see how the clothing is
Feb - March 2022:
I bought 3 blouses, 1 dress and 1 pair of sandals. All are cheap plastic and weird sizing. Totally not usable. Totally not like the wonderful ad photos they use. I was extremely disappointed. The sandals were such a hard plastic I couldn't wear them at all. Their "Simple Return Policy" is not. You pay shipping and customs back to China. Ha ha. They did offer me an approx. $15 refund on a $120 order... if I returned (my US shipping would probably be around $10 - $12). Stay away from JustFashionNow!;-(
Like your nice subtle advertising. I am so glad I found your site. Lots of cool things and I am very happy with the quality of what I ordered. I will be back:-)
Lots of beautiful clothes. I may buy more depending on quality of garment/shoes when they arrive, ect.
I wanted to use Klarna to pay in installments but your system would not allow me to. It forced me to input my credit card first. Then I selected PAY. Below that was the option for paying using Klarna but it took my payment for the full amount. NOT USER FRIENDLY!
Easy shopping on line. Prices on certain merchandise are expensive, but overall, most prices are fair. Delivery was a little longer than normal but on time as the company advised.
Thought I would get free shipping! I ordered mediums in everything and all the tops are too large. Should have bought small.
Thought I would get free shipping!
I was pleased with the style of the garments and the colours but the sizing is hard to judge. Some XL size fits and some XL are to tight. I would like to exchange for a larger size for one pair of pants.
Your products look absolutely gorgeous online! Hoping they are as beautiful in real life. The shopping experience was easy but the shipping cost is just too much! You should offer free shipping even for sale items... I was not pleased with that aspect of your site. I think this is the last time I will be purchasing from here as the shipping costs are too exorbitant and not worth it.
Thanks for your support and sorry for the inconvenience.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items for they have cut price).
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Your products look absolutely gorgeous online! Hoping they are as beautiful in real life. The shopping experience was easy but the shipping cost is just too much! You should offer free shipping even for sale items... I was not pleased with that aspect of your site. I think this is the last time I will be purchasing from here as the shipping costs are too exorbitant and not worth even your gorgeous products.
First time shopping with just fashion now
Was looking for tops on sale
Not all items have the same way of wearing (molded on the body, with the buttons unbuttoned on the chest, with the sleeves molded on the hands, with the shoulders molded or wider, with the chest molded and wider down, the shirt wider or the shirt more large). I spent 5 hours choosing 6 items with different sizes. I hope I chose the best ones. I wanted to buy more but I stumbled upon the size of the items. They didn't fit. They probably have a different style of wearing. Thanks
Easy to order. Looking forward to receiving my purchases. As forewarned, articles did arrive separately but tracking and delivery service were great.
Code was eliminated when I was about to place order. Also, would like to know what shipping is before going to Paypal. Could only return one dress as other was final sale. Company was cooperative and willing to offer a minor refund or let me return it. As the postage was at least half the price of the dress, I chose to accept the small refund which they posted in a reasonable amount of time.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. It will help if you can provide us the order number.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Regarding returns, in order to avoid wasting time for customers, we usually provide partial refunds and you can continue to keep the goods, sorry that you are not satisfied.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!