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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I got the 3X and these leggings did not fit me well. The waistband is sturdy, so if your own waist is larger than the not-stretched waistband, the leggings will feel binding at the waist. My waist is 36" and the 3 leggings waists were 32-35". The fabric is very stretchy, but the leggings were baggy on me all the way down the legs, and my legs are not thin. The leggings were 2-3" too long on me, which with other fabrics would be an easy alteration, but not with this very stretchy lightweight fabric.
Easy to use and change sizes and change order.
I was excited about the colors I chose but unfortunately the sizes were too small. I have activated return process. Hoping all goes well and will try larger size.
They arrived and i am completely unhappy with the quality of shoes and dress never again
What they show you online is NOTHING like what they send you. What you get is hardly recognizable and is absolute garbage - it's so bad that I can't even donate it - it's such garbage I would be embarrassed to offer them to anyone. Just an online scam.
Clothing nice but do not fit. Need to return clothing.
The quality I wanted they were to big and I would like to return the dresses they look short in the pictures but when they came they were to long they went to the floor and beyond my height
Selections are great, but navigation was awful because there were no links at all for Search or Customer Service or Help Center or Jewelry or even Checkout when I was in View Cart mode. If I were not patient and resourceful there would be no order today.
I like the quality of the clothes and they were true to size
I have had so much trouble getting clothes that fit. Most that are made in Asian countries are MUCH smaller than advertised.
Very good, was concerned because of address but products arrived.
I received my items as promised and they were exactly as pictured.
Just as I hoped it would be... matched the description perfectly. Quick. And super easy!
It's easy to order, sizing a bit confusing, but we received the correct size in two separate orders
Difficult to order correct size. The order auto populated size small and I had to change all to large. Otherwise easy, so far. We will see on delivery times.
I ordered an extra large and it did not fit. I wear large and was so disappointed. I am so unsure of sizing I am reluctant to order any more items. Extra large is roomy on me but not the dress I ordered. I gave it away.
The response and communication was great but i am very unhappy with the quality of merchandise and am going to return everything.
Great prices. I hope the clothes are good quality. Everything fit perfect!
A few were to large and wanted to send them back. That was the big problem so I gave them away. Maybe you could solve that problem
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thanks for your support and sorry for the inconvenience.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
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