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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Love your clothes
Can't wait to see them on. Have been looking for new summer fashions.
Don't waste your money. Clothes are cheaply made and sizes are way off. Materials used are horrible
Took forever to receive. Lesson learned never order clothes on line ever again
So far so good... this is my first-time making purchases here. The quality of the merchandise is equal to what I spent. The material is not cotton.
The sizes ran big for me.
So far so good... this is my first-time making purchases here. We will see when the order arrives as to the quality of the items.
First time user - no issues. However, I feel that you are now bombarding me with e-mails. Please lessen the amount of e-mails. Thanks you.
It took me a long time to figure out how to get in and order. I had to order something else, less expensive, before I could order the dress I chose. The total does not show until after the payment is made. I never experienced such odd, backwards, confusing road blocks before when ordering online.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
First time trying internet purchase. One item was too big but will pass on to someone else.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
First time trying internet purchase
It was my first time to order and I like your selection but the gold lines in the dress turned out to be yellow. I ordered size 12 but it is too long and i will need to hem it. I like it but not enough to have paid $40, plus $20 shipping & handling.
Love the styles. I ordered the wrong sizes though thinking they were American sizes. Fun! And Quick and inexpensive. Love the selections.
Clothes appear to be high end line, but, when the few did arrive much later than indicated, they looked like a first grader made them. Very poor quality, nothing fit! Looked like flour sacks! Nothing appeared as described or as picture shown! Shoes were not made alike, completely different left and right shoes! Made in a 3rd world country! These are rip off, CHINA clothes! Save your money, because if you buy from JustFashionNow, you will lose whatever you paid. Nothing wearable! Most expensive lesson learned!
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
After waiting for the item, it was disappointing that dress was so big. The size chart was way off. Gave it to my daughter who is taller and heavier than me.
Great but need to show if in US or Canadian fcabunds. Also expected delivery date? Canadian funds and delivery time not bad
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great but need to show if in US or Canadian funds. Also expected delivery date?
Not sized correctly and terrible refund options. I could never recommend your company. I settled for a 15% refund and something much less was athorized
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
While the online experience has been easy, I am a little concerned at what the quality of materials will be on delivery. Something you can't check online!
Nice designs and great choices in sizes. However, the polyester material is of the older variety. Get the cotton or cotton/linen.
It was very pleasing to the eye as they were well illustrated. Very appealing but when I received my product Not very happy the green colour was not how it was illustrated. Not happy and I can't be bothered returning the item because I tried it on and not good for me I will give it away to someone that may appreciate it..
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Awesome simple and easy to follow simple directions. Thank you very much appreciated.
Ordering process was easy, but the sizes are not true
Easy to order. But I want to return it. The dress is too big.
I would continue to buy it's just hard to know how something is going to fit.
Shipping took a long time. When it arrived it didn't fit me. I know that isn't completely their fault but the dresses sizing isn't accurate to what I usually buy. Also, the fabric was very thin and cheap.
Site is easy to follow. Just paid. Already bought one dress that I am happy with and have since purchased 2 more dresses with no issues.
Have not received the items as just ordered and that process was easy.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!