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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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1st time buying from Just Fashion now, Hoping to get good quality material in the clothing and fast shipment.
This was the first time I have ordered anything on line. I must have done something wrong as I did not receive the discount amount that the site had inicially indicated that I would get. The quality of the items was good however, despite using the size chart, one shirt ran larger than the others I ordered and another shirt - the color option stated it was red when in fact it is more a very bright orange! Other than these discrepencies I can honestly say I was pleased with my purchases.
It's obviously too early to tell, but the process was quick and paying with paypal gives comfort that it will work out as I've never shopped here before.
Thank you it was quick and easy! And the service was great!
Website works fine, except it was very difficult to find any information on the return policy. I am disappointed in the shirt as the sleeves are too large for a "small" size and the shirt is longer in length than I would like. Mostly the sleeves make the shirt unflattering. Make me hesitant to order another product
The tops I purchased are beautiful. Checkout was easy. Delivery could be a little quicker.
Ordering is a breeze. Shipping & delivery is too slow.
The Clothing is gorgeous, checkout was a breeze and the coupon codes are fantastic! Since I had a code I purchased more than I was going to.
Beautiful clothing and very fast and easy checkout. I just wish the delivery was a little faster.
The checkout is a breeze. I just wish the shipping and the time you receive the item was faster.
I had a problem with the length of time it took to get to me (a month).
This is my first time doing this so I will have to see. I am not living at my home because of the winter storm damage so thank send my dress to: 28026 Rusty Hawthrone Drive Katy, TX 77494
Nice selection, easy to shop. Love the visual images on line
The clothing I ordered The shirt was fine.
The Bib overalls were marked 3X however I have a relative that wears a size 9 in ladies and they fit her. Fine. I probably will not be ordering again for that reason.
The ordering part of the experience was fine. But when I received the order, I was definitely disappointed with the quality of the pieces and the sizes just are not true to size. I ordered smalls in almost everything and most of them were way too big. I based my order on the measurements listed in the pictures on your site, and the T-shirts in the pictures seemed to be fitted on the models, not bulky. But almost all the shirts I got are just baggy on me and they are of low-quality fabric. I had emailed in to find out what I need to do to return the majority of the items and get my money back. So I am waiting for a reply.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good. I have never ordered before so I hope the products are good quality, as they look on the site.
No problem shopping, but your Live Chat does not work. I would like to expedite my order and have it shipped sooner. Will pay for express mail.
Thank you for your feedback and sorry for the inconvenience.
The unresponsive chat may be due to network failure or system bug, we are sorry for the inconvenience caused.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The sizes don't match from one item to the next and don't match the measurements in the sizing charts either, but I love the fabrics and styles; would also prefer longer tops. I'm also very unhappy that I can'ft return anything and get my money back.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was easy to order, but lot to receive. Its still a pretty dress even tho I didn't get to wear it to the wedding
I am a small to medium. I ordered 5 items. All small. 3 were too large. 2 were not the quality I expected. When I contacted about returns before going on vacation, I find it is very difficult and expensive to return. Did not see that in the fine print when I ordered. It appeared that I would pay return shipping but didn't know I would not get a full refund. There for I will not order from JustFashionNow.
Will never order from this site again. Very dissatisfied with the style and quality
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Unique clothing and beautiful! Lots of lovely clothing!
Recieved one of the two items I ordered, thank you.
I know the Covid Pandemic is a problem - however, the shipping time was long.
Thank you for your feedback and sorry for the inconvenience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https://www.justfashionnow.com/information/Delivery
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!