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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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New York
1 review
0 helpful votes
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Package delivery began in China(I was not told it was shipping from there)
Tracking was through a 3rd party tracking company. Information was minimal.
Once the package finally hit the U.S.(in L. A) the messages looked like USPS messages.
But the package was addressed INCORRECTLY, and was declared undeliverable, return to sender.
When I contacted the local post office they told me they couldn't track the package unless they had the USPS tracking number(which was NOT SHARED with the customer)
I had to call customer support at the 3rd party tracking company to get the USPS number.
I was able to catch the local post office, and they found the package in a bin of stuff being prepared to return to sender the following day. I gave them the correct address, and they delivered it the next day(MORE THAN 3 WEEKS AFTER I PLACED THE ORDER).
I would not go through the risk of this kind of treatment again... Way too much work & angst on my part.

Date of experience: March 7, 2022
aff j. JustFashionNow Rep
over a year old

Thanks for your feedback and sorry for all the inconvenience

Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Virginia
2 reviews
0 helpful votes
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Beautiful clothes
March 7, 2022

Thank you, beautiful clothing however I wanted to ask about returning as a credit to shop again, because most of them are too large. The lightweight sweater would be the only one I keep. I love that, and do not mind it being large. Do you carry many of those? I don't wear blouses usually.
I like cotton t-shirt types, sweatshirts, and light sweaters. I know I'm not too stylish

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Dress purchase
March 7, 2022

You have a very good assortment of items. My only complaint is the length of time it took for delivery, it was well over a month. The dress is beautiful.

Date of experience: March 7, 2022
Oregon
1 review
0 helpful votes
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Nice items!
March 7, 2022

Easy ordering process and products arrive within a reasonable amount of time.

Date of experience: March 7, 2022
Massachusetts
1 review
0 helpful votes
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Poor quality
March 7, 2022

Good description of item. Easy to make quick purchase.

Date of experience: March 7, 2022
New York
2 reviews
0 helpful votes
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Easygoing
March 7, 2022

Shopping is very easy and explained. Thank you. Shipping is expensive that's the down side.

Date of experience: March 7, 2022
Australia
1 review
0 helpful votes
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What a fantastic shop!
March 6, 2022

I went through the website, just adding everything I loved. By the time I'd finished, I had a very expensive cart! I had to cull a few. But since then, I've gone back for a second order! It was a fast delivery too!

Date of experience: March 6, 2022
Canada
1 review
0 helpful votes
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Great Prices and assortment. But they sent the wrong size.

Date of experience: March 6, 2022
Texas
1 review
0 helpful votes
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Items were of poor quality
March 6, 2022

One of the Items received was not as pictured on the ad and so ugly I won't wear it. Sizing on the 2nd item was way too big. When I requested a return shipping label I received notice that they'd give me a fraction of what I paid refund, but if I actually returned had to be returned to China and would probably not make it within time frame required for return service which is 30 days. Then refund would take 'months' to receive, their words.

Date of experience: March 6, 2022
Indiana
1 review
0 helpful votes
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Quick and easy quick and easy quick and easy quick

Date of experience: March 5, 2022
Nevada
1 review
0 helpful votes
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Mostly Wonderful
March 5, 2022

Easy to choose; however, the sizes are difficult to determine. There should be an US address in which to return items, so that they may be checked, then mailed to China in one box. The customer should not have to do this individually.

Date of experience: March 5, 2022
Oklahoma
2 reviews
0 helpful votes
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Daisy sandles
March 5, 2022
Updated review

I will wear these sandles to my grandson's wedding May 1st. They will be just awesome!

Date of experience: March 5, 2022

This is the perfect dress for my grandson's wedding...
February 25, 2022
Previous review

This is the perfect dress for my grandson's wedding on May 1st

Date of experience: February 25, 2022
California
1 review
0 helpful votes
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Unfortunately
April 4, 2022
Updated review

It took a month to arrive or so. Then the size was too big. I always wear a Medium, but this medium was very large, with wings for sleeves…. The material and style were ok, but I couldn't wear it. Rather than pay for returning I gave to a friend….

Date of experience: March 5, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I think I know what I'm buying and it was easy
February 3, 2022
Previous review

I think I know what I'm buying and it was easy. Now hope is a good quality purchase….

Date of experience: February 3, 2022
Oregon
1 review
0 helpful votes
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Nice clothes!
March 5, 2022

The only criticism I have would be to give more updates as to the status of shipping.

Date of experience: March 5, 2022
Arizona
1 review
0 helpful votes
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Easy to see pictures, but need different views of clothing like the side and back.

Date of experience: March 5, 2022
Canada
1 review
0 helpful votes
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I had a problem with the language English to French. Customer service got back to me amazingly quick. I really appreciate that! When my product was delivered I was very disappointed with the material. Not at all the way it looked in the pics or description.

Date of experience: March 5, 2022
Canada
1 review
0 helpful votes
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Flip flops
March 5, 2022

Quick and easy! Product not quite as good as I had hoped.

Date of experience: March 5, 2022
Washington
1 review
0 helpful votes
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Blouse
March 5, 2022

Size too small and too long. I requested a return label and haven't gotten one yet.

Date of experience: March 5, 2022
Florida
2 reviews
2 helpful votes
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Not customer friendly site… difficult to return to shopping by hitting return button… kept returning to 1st page… shipping cost is also ridiculous! Trying this order… not sure about how pleased I'll be with my purchase. Unfortunately I had to spend a whole lot more then intended due to free shipping!

Date of experience: March 5, 2022
aff j. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

As for shipping cost issue, it depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Arizona
2 reviews
0 helpful votes
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Not happy
March 4, 2022
Updated review

I ended up with 2 of the same shirt in x-lg, the large is too small and the xl is too big. Thot the shirts with sleeves were "sweat shirt type" but only turned out to be flimsy material.

Date of experience: March 4, 2022

Love the looks
February 2, 2022
Previous review

Love the looks

Date of experience: February 2, 2022

Love the shirts. Love the difference from box stores
January 28, 2022
Previous review

Love the shirts. Love the difference from box stores.

Date of experience: January 28, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347