business logo of JustFashionNow

JustFashionNowReviews 11,454

2.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company does not typically respond to reviews

Instant Feedback

122,395 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Amber A.
Unfollow Amber A.
Share Review
Report Review

Very Ssatisfied
March 4, 2022

Everything went very smoothly. I would use the sight again.

Date of experience: March 4, 2022
Canada
1 review
0 helpful votes
Follow Dorothy R.
Unfollow Dorothy R.
Share Review
Report Review

Nice colour T shirt.
April 3, 2022
Updated review

Your large would be a Xlarge. A medium would be a better fit. The tag says to dry clean. I will not be sending a t shirt to be dry cleaned. Maybe if I wash it, and put it in the dryer it may shrink. I hope.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 4, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


No comment
January 30, 2022
Previous review

No comment

Date of experience: January 30, 2022
Texas
1 review
0 helpful votes
Follow Jean S.
Unfollow Jean S.
Share Review
Report Review

Missing 1 shirt
March 4, 2022

So many to view, i probably wont buy anymore now that i know they are from China

Date of experience: March 4, 2022
Greece
1 review
0 helpful votes
Follow Roselina M.
Unfollow Roselina M.
Share Review
Report Review

Very responsive
April 3, 2022

Great customer service at this online boutique, very responsive and attentive, the order I made for delivery was fast since I didn't have to wait too long, I really liked the jumpsuit I bought.

Date of experience: March 4, 2022
North Carolina
2 reviews
1 helpful vote
Follow Colleen E.
Unfollow Colleen E.
Share Review
Report Review

May not order from here again.
March 4, 2022

I liked the shirts I ordered very much but the two dresses were a disappointment. Still waiting for a return label for the dresses.

Date of experience: March 4, 2022
Illinois
1 review
0 helpful votes
Follow Lauren U.
Unfollow Lauren U.
Share Review
Report Review

Loved the tops I ordered.
March 3, 2022

It was simple & easy. Had no problems ordering. Price was great for what I ordered.

Date of experience: March 3, 2022
Pennsylvania
1 review
2 helpful votes
Follow Helen C.
Unfollow Helen C.
Share Review
Report Review

Shipping prices and sizes of shirts.
April 2, 2022
Updated review

Prices for shipping, high plus a 3 dollar or so foreign tax also charged. I order a medium shirt, it's huge and long. Not happy with the quality either.

Date of experience: March 3, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

As for shipping issue, shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Not happy with shipping prices
March 2, 2022
Previous review

Not happy with shipping prices. Hopefully products will be great, then it won't matter.

Date of experience: January 31, 2022
Illinois
1 review
0 helpful votes
Follow Jacqueline R.
Unfollow Jacqueline R.
Share Review
Report Review

Orange dress
March 3, 2022

The dress was a poor fit, and I can't find a packing slip so I can return it.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

Easy but waiting to see what dress is like. Took long time to get.

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Confused and Disappointed
March 3, 2022

I get a bit confused on some of the clothing sizes. I was disappointed in the jean selections. Where are the jeans for ladies that do not have model figures? I received my order. I was a little disappointed in some of the shirts I picked. They do not look as good as displayed on the website. White one with flowers and butterflies I have worn several times and is starting to show peel balls. This is after I wash on gentle cycle and hang up to dry.

Date of experience: March 3, 2022
Kentucky
13 reviews
13 helpful votes
Follow Pam R.
Unfollow Pam R.
Share Review
Report Review

CUTE TOP
March 3, 2022

The top was really cute. Unfortunately I ordered it too small, so I will have to lose weight to wear it.

Date of experience: March 3, 2022
District of Columbia
1 review
0 helpful votes
Follow Gloria Y.
Unfollow Gloria Y.
Share Review
Report Review

Review of 2 dresses
March 3, 2022

I did not realize that to return the items that they have to go to China. The one dress is fine. The other is not as I thought it was. The jacket was suppose to be transparent, but is a solid blue and looks horrible. The dress is ok, but the zipper is on the left and is extremely difficult to close. I tried to return the item, but it is to easy to do and after three tries they have offered a 25% discount for me to keep it. I have not received the discount as yet.

Date of experience: March 3, 2022
Arizona
2 reviews
0 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

Cute clothes at reasonable prices
March 3, 2022

Fun fast and beautiful clothes! Its a pleasure to shop here!

Date of experience: March 3, 2022
Indiana
1 review
0 helpful votes
Follow Olivia U.
Unfollow Olivia U.
Share Review
Report Review

Delivery time
March 3, 2022

Ordered 3/3 - item for St. Patrick's day. Received well after 3/17.

Date of experience: March 3, 2022
Pennsylvania
1 review
0 helpful votes
Follow Madison F.
Unfollow Madison F.
Share Review
Report Review

A Huge Disappointment
April 2, 2022
Updated review

I loved your inventory and ordered two articles. I planned to order more but I wanted to see my order first for approval and fit. Both were x-large, one top is too small and the other is way too large. Your exchange policy did not work for me because by the time I received my order and decided to exchange I didn't make the 30 day exchange. You were going to get back to me, but I haven't heard anything on this, so I guess I'm stuck with a top that I cannot wear. Also I didn't like the top when it did arrive because it was so very different from the ad picture. I certainly will not order again from your service. Judith

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I am so happy I saw your ad
January 31, 2022
Previous review

I am so happy I saw your ad. There are so many things I like. I'll start with these.

Date of experience: January 31, 2022
Virginia
2 reviews
0 helpful votes
Follow DRUSILLA F.
Unfollow DRUSILLA F.
Share Review
Report Review

Slow turnaround
April 2, 2022
Updated review

It takes too long too receive an order., it is almost three weeks from the time the order is placed before I received my order. That's too long.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2022
aff j. JustFashionNow Rep
over a year old

Thanks for your support and sorry for all the inconvenience.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

As for shipping issue, you may click https://www.justfashionnow.com/information/Delivery for more details
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good so far
February 1, 2022
Previous review

Good so far

Date of experience: February 1, 2022
New Jersey
1 review
0 helpful votes
Follow Marie S.
Unfollow Marie S.
Share Review
Report Review

First ime shopper. Will have more to say when I receive my order, and try it on for sizing:)

After receiving my order and wearing the first item I purchased, I received a number of compliments,
Making me feel that my shopping was "ON the MARK".

Date of experience: March 2, 2022

First time User
February 20, 2022
Previous review

First time User. I will be more apt to tell you my whole experience when my items have been received. I am happily awaiting my order.

Date of experience: February 20, 2022
Idaho
1 review
0 helpful votes
Follow Katherine L.
Unfollow Katherine L.
Share Review
Report Review

Not peased
March 2, 2022
Updated review

Sizing was not consistent, material of dresses too light, looked good in internet but not so when received. Didn't fit right. Neck lines too low. Too good to be true.

Date of experience: March 2, 2022

Variety, easy to shop
January 26, 2022
Previous review

Variety, easy to shop

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
Follow Cynthia Q.
Unfollow Cynthia Q.
Share Review
Report Review

Not sized correctly
April 1, 2022
Updated review

Shopping was easy. BUT your clothes run way small for the size ordered. I will not order again as I can't keep giving away my money for something I can't wear.

Date of experience: March 2, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Shopping was easy
January 26, 2022
Previous review

Shopping was easy. Hope your clothes live up to the experience

Date of experience: January 26, 2022
Michigan
1 review
0 helpful votes
Follow Beverly W.
Unfollow Beverly W.
Share Review
Report Review

Bad service
April 1, 2022

Shipping way too much
Took weeks to get order, then only got half of it.

Date of experience: March 2, 2022
aff j. JustFashionNow Rep
over a year old

Thank you for your feedback.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https :// justfashionnow. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347