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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Everything went very smoothly. I would use the sight again.
Your large would be a Xlarge. A medium would be a better fit. The tag says to dry clean. I will not be sending a t shirt to be dry cleaned. Maybe if I wash it, and put it in the dryer it may shrink. I hope.
So many to view, i probably wont buy anymore now that i know they are from China
Great customer service at this online boutique, very responsive and attentive, the order I made for delivery was fast since I didn't have to wait too long, I really liked the jumpsuit I bought.
I liked the shirts I ordered very much but the two dresses were a disappointment. Still waiting for a return label for the dresses.
It was simple & easy. Had no problems ordering. Price was great for what I ordered.
Prices for shipping, high plus a 3 dollar or so foreign tax also charged. I order a medium shirt, it's huge and long. Not happy with the quality either.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for shipping issue, shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Not happy with shipping prices. Hopefully products will be great, then it won't matter.
The dress was a poor fit, and I can't find a packing slip so I can return it.
Easy but waiting to see what dress is like. Took long time to get.
I get a bit confused on some of the clothing sizes. I was disappointed in the jean selections. Where are the jeans for ladies that do not have model figures? I received my order. I was a little disappointed in some of the shirts I picked. They do not look as good as displayed on the website. White one with flowers and butterflies I have worn several times and is starting to show peel balls. This is after I wash on gentle cycle and hang up to dry.
I did not realize that to return the items that they have to go to China. The one dress is fine. The other is not as I thought it was. The jacket was suppose to be transparent, but is a solid blue and looks horrible. The dress is ok, but the zipper is on the left and is extremely difficult to close. I tried to return the item, but it is to easy to do and after three tries they have offered a 25% discount for me to keep it. I have not received the discount as yet.
Fun fast and beautiful clothes! Its a pleasure to shop here!
Ordered 3/3 - item for St. Patrick's day. Received well after 3/17.
I loved your inventory and ordered two articles. I planned to order more but I wanted to see my order first for approval and fit. Both were x-large, one top is too small and the other is way too large. Your exchange policy did not work for me because by the time I received my order and decided to exchange I didn't make the 30 day exchange. You were going to get back to me, but I haven't heard anything on this, so I guess I'm stuck with a top that I cannot wear. Also I didn't like the top when it did arrive because it was so very different from the ad picture. I certainly will not order again from your service. Judith
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I am so happy I saw your ad. There are so many things I like. I'll start with these.
It takes too long too receive an order., it is almost three weeks from the time the order is placed before I received my order. That's too long.
Thanks for your support and sorry for all the inconvenience.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
As for shipping issue, you may click https://www.justfashionnow.com/information/Delivery for more details
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
First ime shopper. Will have more to say when I receive my order, and try it on for sizing:)
After receiving my order and wearing the first item I purchased, I received a number of compliments,
Making me feel that my shopping was "ON the MARK".
First time User. I will be more apt to tell you my whole experience when my items have been received. I am happily awaiting my order.
Sizing was not consistent, material of dresses too light, looked good in internet but not so when received. Didn't fit right. Neck lines too low. Too good to be true.
Shopping was easy. BUT your clothes run way small for the size ordered. I will not order again as I can't keep giving away my money for something I can't wear.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping was easy. Hope your clothes live up to the experience
Shipping way too much
Took weeks to get order, then only got half of it.
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// justfashionnow. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!