Joss & Main

Ordered a comforter from this website. Very cheap quality and scratchy fabric. It's supposed to be washable, but after only two washes the filling has completely bunched up and the stitching is coming out. It's very difficult and time consuming to find out about writing a review on this site. After spending a lot of time I wrote a review on this product, but it never showed up on their website. There were 14 reviews on this item - all but one were 5 star. I don't believe this for a minute and have to assume that Joss & Main pay people to write their reviews. Terrible!

Joss and Main has made waiting for the construction on my new cottage more fun than I imagined possible. The quality is always spot on as stated, the prices great and the one time I spoke w/ Customer service it was delightful. Why would I not want to send J&M all my money.
The stuff is wonderfully weird and makes shopping fun.

I have ordered several items in the past few years from Joss and Main. Unfortunately, Joss and Main are not always the best prices! You can find the same products or better for less at TJ Maxx, Marshall's and Ross! The quality is not always the best either.The photo's look amazing but, I have received product that is cheap and went back for a return! Don't get me wrong some of their items are nice but, I have lost faith in the company when I saw the exact same product at a store mentioned above for much less.

Love your French Country, but sick of white, beige, & browns. Would like some color or prints that would be French Country. I cant see spending 2 to 3 hundred dollars on a chair then having to take it to be recovered to go with the style.

I ordered 2 sets of sheets and 2 sets of towels, Sheets described at 100% cotton, they were not, 55% cotton 45% polyester. One set of towels great weight, the other set very thin even though they are from the same company under the same brand. I am having a difficult time finding out how to return, I received an empty reply from them. I do most of my shopping on line: from clothes, shoes, toys, home appliances, carpets and Amazon sites, never ever had a problem in finding out how to return, a return sheet is usually packaged with items. I'll never show at Joss & Main again.

I planned on placing an order with Joss & Main until I discovered they wanted to charge me $70 extra for a 3# item to ship to Anchorage, Alaska! I cannot imagine where they got that amount even if I had asked for "expedited" shipping! Needless to say, I did not place my order, and I never will! I questioned them about the charge and all they said was "sorry for the inconvenience"! No explanation at all. This is definitely a company I will not do business with and will not recommend to anyone! AP Anchorage, AK

Wonderful selections and unbeatable prices. I look forward to doing more shopping in the future. Their shipping in great and they pack the items as to not have damage. I would give this company 6 stars instead of the 5 if possible. I would also like to thank them for their customer service which is not easy to fine these days (they are truly customer oriented).

I bought the LAYLA bedspread with turquoise and orange colors. It was exactly as the picture showed on Joss and Main site. I was worried it might not look like what was pictured or not the right size (queen size) because of some bad reviews I read. But was very pleasantly surprised to find that the colors are gorgeous, and fit my bed perfectly. I received the package in only a few days and it was in great shape. I called customer service because the order did not go through on my computer, and the customer service lady was so nice, we chatted a little bit like we were old friends. She was very helpful and got my order to go through. (it was something my computer was doing wrong) I have ordered 2 times from Joss and Main, and will definitely do business with them again.

For the second time this year, Joss & Main has failed to deliver my order. This is very disappointing, as I invest a fair amount of time on the site picking out things for my home. In both instances, the transaction was completed and the item was supposedly shipped. I have doubts here, as the shipping label and UPS tracking number were assigned, but in the first instance the item was "damaged" during shipment and in the second it was "lost in transit." I was given a refund, but was still extremely frustrated. If these were truly shipping errors, then why was Joss & Main responsible and not UPS? There's something fishy going on here.