I don't normally use Door Dash, but I wanted to try a different restaurant than my usuals. Estimated time for delivery was 40-50 minutes. The food was ready in about 45 minutes. After an hour I contacted Door Dash and the delivery person couldn't find my building. I live about 5 minutes from this restaurant. I am in a major downtown area and have deliveries all the time. Obviously, Door Dash is hiring people that are completely inexperienced, from out of town and are not familiar with my area. After 10 minutes on chat with Door Dash and then another 10 minutes of additional wait I wound up cancelling my order. 10 minutes to order, 50 minutes estimated delivery and another 20 plus minutes waiting and contacting them. Total time - nearly 1 1/2 hours with no food. I finally cancelled and made myself scrambled eggs! Door Dash had the nerve to ask if I wanted a credit! They charge about $6 for delivery, $3 for a service charge and add a $10 tip. Almost $20 for this service! Are you kidding me?