Joss & Main

Product came quickly and all pieces seem to be there. It's a chandelier so it hasn't been hardwired and tested yet. What I am most upset about is after receiving it and finding out the manufactuar I found out that I ended up paying an extra $170 on Joss and Main than the original price from the original manufactuar. Will not purchase from here again unless I know it's absolutely 70% off as they state. Make sure you do your homework before purchasing!

*Update Great Customer service, they gave me a credit for the $170

I've gotten some nice things at fair prices from both Joss and Main and Wayfair. But I've also avoided some disasters by being sure to comparison shop before buying ANYTHING from this retail group. Case in point... was considering a flatwear set at J and M this morning. Found it was double the price of the exact same set found on Amazon. In addition, Amazon had quite a few reviews stating that this particular set rusts because its 18/0 stainless... Good deals are possible... but buyer must beware when shopping these retailers.

Livid. As the stuff "looks" amazing, it's junk, some items were from WALMART that I paid triple for. Items have taken forever, even after paying way inflated shipping. Wrong descriptions received totally differnt items that look like dollar store merchandise. The topper is that a lot of the items were from Walmart! Total trash. No, return shipping labels so I can return the items I did receive because they are not either what I ordered or they are pure disgusting junk. I feel so scammed out of my money and deceived by this company. A big fat zero stars! Stay clear or end up ripped off and out of Monet left with stuff a crack head would have in their abandoned house!

I like the products on this site or I wouldn't slog through slow pages that have minimal sort features that automatically clear after looking at one item. One.

Instead of shopping for 7'6" X 9'6" wool rugs in shades of brown, I'm limited to searching rugs that are available but ONLY until I select one to look at more closely. When I go back to the main search page, I'm screwed. The filtering has been removed, and if I go back and add it, I start over at the beginning.

I finally found a rug that my husband & I agreed on, but it took all damn day. Started at around 11a & finished about 10 minutes ago.

There has to be a better way.

I found customer service responsive, but the items I've received have been made in China recently, were a bit more than on other sites with the same items, and looked only a little like their pictures. I did get a credit for a complaint, on their site, of course--will see what comes of it--I don't recommend them. I think the objects are seconds. They've come without assembly directions, dings, gouges, broken parts, and other problems. I wouldn't shop here again except via my credit.

This website is among the most pleasant to maneuver I've seen. While online retailers typically direct shoppers to find what they're looking for with mundane pathways like room / price / color, Joss&Main is blocked out Pinterest-style, with inspirational descriptions and alluring photos that make it downright fun to add to a Wish List. I eventually found the ottoman of my dreams for 70% off retail and placed it in my jossandmain.com Shopping Bag.

After giving myself a night to sleep on it, I returned to my computer the following afternoon. Joss&Main had sent an email reminding me about the "forgotten item" in my Shopping Bag and included a helpful link to promote a smooth checkout. But... as I began to check out, I discovered an additional $125 shipping fee had been added to the ottoman's $84 price (I've uploaded a screenshot of my Shopping Bag).

So... nevermind about buying from Joss&Main.

Found this great buy on a chicken coop that holds up to 3 chickens. Enough eggs to feed your family and more. Awsome price cut. I will continue to shop here for bargains with my paypal credit line. Saved over $70.00 in shiping and handeling by either paying $9.95 up front today or just using my paypal credit did it for me. Gotta love this for sure!

I had a very bad experience with jossandmain.com. First their delivery times are too long because probably most of the items come from China. I placed the order on Dec 24,2015 for a sofa (Worth $1675. 00). They don't inform me of the delivery or order status. I had to call to find out that it will be middle of feb, 2016 that they will ship. And then they asked me to update my credit card which I did right away. Then I call to find out when will it be shipped. That is when they tell me that they cancelled the order a day ago. And now to get the sofa I need to wait another 5-7 weeks.

The lady at the customer service was very rude. I had to ask to talk to supervisor. Supervisor was nice but of no help.

I cannot say anything of the quality because I never received the sofa. The bench I received was of a mediocre quality certainly not value for the money. I would go with overstock.com any day.

I will never ever order from jossandmain.com again.

I ordered a few area rugs and pads. Joss and Main took the total charge for my order from my account and in addition charged me again for the pads. Customer Service said because the pads didn't ship at same time as rugs, they reversed the charge for them, and then immediately charged me again. NOT in my bank account were any charges reversed. I was charged twice. They said they will reimburse the extra charge in 5-10 days. Really? Wish I could charge my customers extra and tell them I'll refund them in 5-10 days! How is this an acceptable practice? I won' t use them again.

I haven't received my item yet, but I hope that I'm going to love it. I love it so far. The price & the style & the color are perfect. I looked a number of places online, & the item I bought here was just what I wanted at a price I could afford. I didn't see anything anywhere else that I liked as much, even things that were way more expensive.

I write this with sincerity as I know often i question the validity of a review. I have made many, many purchases from Joss and Main and I have never, ever been disappointed in the quality of any of my purchases. I have bought linen and comforters way below that of my favorite department store BB&B for similar items. If I don't need it right away I will look back often and wait until the purchase comes along. I have also purchased glasswares and serving plates, Lighting fixtures and even dish soap! But as my captioned reads it is hard to not look at the site on a regular basis! Thanks for keep quality over quantity and reasonable prices so that I don't break the bank!

I placed an order for a sideboard and painting. Two days later I received an email that my order had been cancelled. I called immediately to find out what had happened and was told that my order had been flagged as fraudulent because my shipping and billing addresses did not match. That is correct, they do not. I had entered the correct billing address to match my credit card and the correct shipping address for the items. Why have an option to enter a separate billing address on the site? Customer service informed me there was nothing that could be done unless I wanted to call my credit card company and change my billing address! Ridiculous. So even though all my information is accurate and I wanted to order these items, they won't allow me to. I regularly order off home shopping sites such as Horchow and One Kings Lane all the same information and no problem. Very disappointed.