Karen M.

Frame Destination is a source for frames and framing materials of all kinds. The Web site is complex, but powerful (the two usually go together!). My husband is a photographer, and we use them exclusively now for all his shows and our gifts (I do the framing). Frame Destination has gone out of their way to solve problems, speed up orders, and generally provide some of the best customer service I've ever encountered. Yay for them!

I found customer service responsive, but the items I've received have been made in China recently, were a bit more than on other sites with the same items, and looked only a little like their pictures. I did get a credit for a complaint, on their site, of course--will see what comes of it--I don't recommend them. I think the objects are seconds. They've come without assembly directions, dings, gouges, broken parts, and other problems. I wouldn't shop here again except via my credit.