JJ's House has a rating of 3.8 stars from 3,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JJ's House most frequently mention customer service, wedding dress and good quality. JJ's House ranks 3rd among Wedding Dresses sites.
Comprei um véu catedral lindo, chegou em perfeito estado e era idêntico a foto, valeu muito a minha compra adorei
El vestido es precioso. Muy buena calidad. Sienta genial! Estoy muy contenta con la compra y seguro que repetiré.
Ich bin sehr zufrieden mit meiner Bestellung ein wundersch? Nes Kleid und super Quality!
Ich werde sicher wieder bestellen!
Ich habe schon mehrere Kleider bei JJs gekauft und ich kann nur sagen:
Absolut TOP! Riesige Auswahl, kurze Lieferfrist, Anfertigung nach Mass, Super Qualität. Kann ich jedem weiterempfehlen.
Mon commentaire vient du Québec au Canada. Mon bal a eu lieu le 21 mars et j'ai eu une multitude de compliments. J'ai commandé ma robe le 21 février et l'ai reçue à ma porte plus rapidement que prévu. Je l'ai commandée en vert foncé et elle est irisée vert émeraude. Elle est magnifique, la confection est impeccable. Elle est doublée sans couture apparente et me moule comme une double peau sans soutien-gorge comme prévu. J'avais pris soin de faire parvenir mes mensurations et elle était parfaite. Une petite anecdote: elle est en envers dans la boîte et c'est la doublure qu'on voit, donc ma déception a été remplacée par une grande joie lorsque je l'ai retournée. Je recommande de commander l'écharpe dans le même tissu en même temps (Taffeta-Occasion-Speciale-Chale-*******-g*******), Elle n'a aucune couture apparente non plus, puisque qu'elle est double, cela fait un ensemble fort chic et la salle étant fraîche, je l'ai portée presque tout le temps. Je n'avais pas parcouru le site au complet et je l'ai commandé 2 jours plus tard, elle a été ajoutée dans la même commande. J'ai aussi commandé la crinoline recommandée (Femmes-Nylon-Longueur-Mollet-1-Couche-Jupons-*******-g4071). Un seul commentaire négatif, la robe est dans une boîte trop petite, il y aurait lieu de changer le format de la boîte, ce n'était pas le genre de boîte montrée, j'ai dû prendre 90 minutes pour la repasser à la vapeur... Je vais sûrement recommander des robes sur ce site et plusieurs personnes ont maintenant la référence. J'avais des remords à ne pas acheter local, mais aucune robe ne me convenait, aucune n'était aussi belle et aucune n'était confectionnée chez-nous?... J'ajoute ici qu'il faut calculer les taxes et douanes pour ne pas avoir de surprise. Merci pour une magnifique soirée.
Ordine arrivato puntuale, qualità ottima. A breve farò un altro ordine per altri 4 vestiti da damigella.
Adorei comprar nesse site meu pedido veio exatamente como o da foto e todos tiraram minhas dúvidas com muita paciência e educação amei comprar...
Nesta compra ocorreu tudo certinho, produtos otimos, e a taxa tributacao justa. Amei os produtos, parabens...
Excelente trabajo, muy conforme los felicito me encanto el vestido muy bien hecho excelente material y mano de obra muchas gracias!
E' la prima volta che mi avvicino a questo sito... spero di trovarmi bene e di fare una bella esperienza...
Lindo! Amei é exatamente como na foto, o trabalho de vocês é incrível muito obrigada por tudo simplesmente lindo!
Produto excelente! Material excelente, acabamento excelente, entrega super rápida e muito lindo. Parabéns a JJ´s House.\o/ | Recomendo!
Muy contenta con el servicio rápido fácil y seguro es vestido es hermoso muy satisfecha los recomendare
Sehr schön Kleid und gut verarbeitet.
Meine Tochter war überglücklich mit dem Kleid!
Habe sehr viele Komplimente erhalten! Sehr bequemes Kleid!
Adorei meu vestido, lindo, demorou por causa da alfandega, e a taxa também é um pouco alta, mas compensou cada centavo, estou muito feliz
Rapidez en el envio, excelente empaque, precios accesibles.
Un articulo de gran calidad y originalidad
Produit de qualité et je suis touchée par le service client très sympha! J'hésite pas faire la pub pour vous!
Ottimo sito, la spedizione è stata veloce e il prodotto era proprio come in foto! Sicuramente tornerò a fare acquisti!
Answer: I wear a size 4. I ordered a size 10! The dress still didn't fit. Believe the bad reviews! Now they are offering a 10% return for a stock dress that they say is custom made. DO NOT BUY FROM THIS COMPANY. You have been warned
Answer: It's risky. They have a NO RETURN for any reason policy. Doesn't fit - too bad. Doesn't look like picture - too bad. Don't think that Paypal will help you, they will usually rule that what you got is "substantially similar" to what you ordered. I paid for custom and told them that I am a size 4/6 in the front and a 10/12 in the back because I swim and that I have small bubbies and wear an A cup. I sent multiple measurements, taken by a professional. I got back a dress that would fit a 6 foot tall Dolly Parton. Maybe if you are perfectly proportioned, or if you are ordering something that isn't a garment, you will have better luck. For me, they saw a 38 inch bust measurement and assumed that I am a DD cup. They didn't listen to anything that I told them. I know that there are computer programs that you input a bust, waist and hip measurement and it spits out a pattern. Maybe that is what happened with me. My A cup bubby in that DD cup dress was certainly humorous. On the plus side, it did look good from the back. You should also know that it costs about 5.00 to ship something from China to the US, but that it costs about 45.00 to ship the same thing from the US to China. I had no complaints about the fabrics used, or the amount of time it took to arrive or the packaging. My complaint is that they totally ignored my description of my body. I recommend that you just pay a little bit more and drive to a store and try on dresses if you aren't a perfectly sized body. The "Norton Secured Seal" that JJ's employee is talking about has nothing to do with the merchandise, it just means that the website is safe from malware.
Answer: I do not get my refund money either and I have emailed several emails to your useless customer service. Worst service I have ever had in my life!
Answer: I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. The dress was stunning.
Answer: Linda Buyer you should be ashamed of yourselve, and your company! Your customer service dept Sucks and your scamming people out of there hard earned $$$, I think the newsroom should get involved here we are having the same problem with size, order off your size chart, gown gets delivered and like to size s to small could ny even get the zipper up!
Answer: WARNING: DO NOT ORDER FROM THIS COMPANY! They do not follow the return policy they have listed. I contacted them within the week of receiving the dresses that I ordered and they want to just give you a discount to buy more of their items.
Answer: Good decision! You cannot trust all those good reviews on their website because they will not post anything that has anything negative to say. It's pointless. I hope you had a beautiful wedding if it's already occurred and that you loved your wedding gown.
Answer: Dont touch this company I got a dress from them in total cost £160 there was a fault with the jacket and they would take it back, there is no hassle free returns. Then when I posted a bad review they said they would give me a refund and sent me a returns form with an address to where to send the dress. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. Avoid like the plague
Answer: I would suggest you find your garment locate. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. Before you decide to purchase from this company, look up their reviews and complaints on JJ'S HOUSE. It's better to have a good buying experience as oppose to dealing with a hassle when your event is suppose to be a good experience. Good luck.
Answer: No easy returns! Please don't risk!