This pant which is 63% cotton, 33% rayon and 4% spandex stretches out while I am wearing it and becomes very baggy. Looks awful Why would you make a pant that stretches out like that?
The quality of fabric used for this pant must be poor. Rip off!
After reading other reviews of JJill, I am done buying from this company.

This store, their customer service and their shipping is the absolute worst you could ever encounter! There is nothing I can say positive about them! I have ordered three different times from them in the last month and I have NOT received one single package! Customer Service refuses to do anything to locate my items and since they are close to bankruptcy, they have switched to a shipper that you cannot even track or get ahold of. Stay away from this nasty store. Again, name of the store is JJILL

For 30 years I made jjill purchases and was my go to place for clothing. Then they changed the wearer fabric. Then the styling took a train to Kansas. But their prices remain really high. Sad that their line is so terribly diminished. Hate that that they are no longer a place I can depend on for clothing.

I went to J. Jill at green oak to return a pair of pants that were damaged and the manager got very frustrated with me. She was blaming me for the pants being damaged and said that I had done that to the pants. She made it seem like she was doing me a favor by exchanging the pants and that it was a major inconvenience. She got visibly upset with me when asking me if I had a receipt as well. For a store that markets itself as a boutique, they should not be treating people like that and I will not be going back

I like JJ clothes. I don't order online because I like to try on clothes before I purchase them. At JJill the sales people tend to be aggressive about the JJill card and th sign up at the register. Even after I say no thank you, they keep jabbering on. Today when the person at the register did this, I actually said she was being rude by not listening to my first no thank you. She said she just wanted to inform customers of the "many benefits" and I snapped at her. My being a $#*! is not part of a pleasant retail experience. I avoid the store in two of the malls nearby (Cherry Creek and The Meadows) because of weird aggressive sales people. Now I will avoid the store at Aspen Grove. Im probably going to avoid JJill altogether.

I bought $300 worth of clothing online from J. Jill. This is my first experience shopping with them. I liked all but two of the items and decided to return them to the store nearest me in Hillsboro, OR. It is hard to put into words the offensive and humiliating experience of returning items to this store. The sales associate loudly announced my name, address, phone number and email to the whole store. She had to see my driver's license, call corporate and so and and so on. I was divorced recently and had a legal last name change, which she forced me to explain in front of people, even though all the paperwork was in the legal name, including driver's license. Then the sales associate charged me instead of credited me and I had to wait there, humiliated, feeling like I had done something wrong, while she had to get another person to fix her error. All in all, it is a safe bet I will not be shopping there again.

Oh dear! Just got the newest catalog, some things are okay, they've added orange and rose colors and a few aqua ( very few) however the bulk of colors are carried over from the summer... black, white and red. I know why... they start their colors and designs almost a season ahead so with all our displeasure at the designs and colors and ALL of our honest reviews... it was too late, what can I say? The tops are shorter which I get and not enough tunics ( some of us like them). Soooo all we can do is hope for another pallete but it was decided a long time ago. I have soo many gift cards and haven't used them! Geez

Last spring, I ordered some tops and I kept all of them but one, it was way too big. So, I filled out the return form and I asked for an exchange for another top and I put the item number on the form for the exchange and I mailed it back to J Jill. Well, they never sent the exchange that I had requested and when I contacted them, they said that they had no record of ever receiving the package. She said to wait a couple more weeks and see if it would come into their warehouse. I waited a couple of weeks then contacted them again and they told me they still hadn't received it. I am disgusted with their terrible customer service.

I have two wonderful cotton tunics from JJill... one I actually wore out in a gorgeous turquoise. I ordered a black turtleneck tunic and was looking forward to it. I guess I was not reading carefully, since the stretchy fabric it was made of was not to my liking, nor to my size. I'm a petite medium an the petite large was like a sausage casing. The package arrived in horrible shape... resealed poorly. And it contained an unordered black and white shirt that I would never wear in years. When I went online to write a review, per their request, my account wouldn't allow me to get in... and I keep a list of passwords. It was their problem, not mine. So tomorrow, I'll go to one of their stores where their drag colors will assault my senses and make sure the return paperwork is correct. Then wait 'two billing cycles' for my refund. I will NEVER shop here again. NEVEAR.

Loved this clothing line when first introduced but I have found that the quality of the clothing has really decreased while the price is still the same. If if they lowered the price I would not buy them. The styles are great but I don't want tops that get holes in them in the front at about the waist line after wearing a few times. When I compliained about this I was rudely told that I have moths. I replied and those moth must really be smart as they only eat holes in my Jill clothes and all in the same spot in the front about waist line. I am not fat either where my top could be rubbing against the countertop and causing this either. So I stopped purchasing their clothing. Period!

The March 2020 collection was apparently the debut of JJ's new designer. I was appalled! The predominating "chablis" color is unwearable, the prints are ugly, and most of the dresses are wide, shapeless muu-muus AND too short -- how unflattering can you get? They don't even look good on the models! Plus the models are shown with messy, stringy, dirty-looking hair. And the April catalog is no better. Sad, sad, sad. I haven't bought a thing in months.

Do not use their charge card service! They use Comenity Bank to service their charge accounts and they will fee you to death. Terribly hard to work with. I finally had to personally go to the store and let their manager deal with them and close my account. Beware!