eShakti has a rating of 3.37 stars from 4,820 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eShakti most frequently mention customer service, high quality, and shopping experience. eShakti ranks 19th among Women's Clothing sites.
I enjoy being able to modify each style with your customization tool. Incredibly helpful, particularly for someone who stuggles to find petite sizes. And i think your product photography is great. I appreciate being able to see all the angles and details. I also appreciate your broad range of colors and fabrics, especailly that you offer a lot in cotton / natural fabric blends. And great prices!
I am thoroughly disappointed with this company. Twice now my orders have not been processed in a timely manner, there has been no communication of delays or an apology for failing to produce the ordered items in the timeline they originally specified. To add insult to injury, 2.5 months later, 2 phone calls, and 3 emails later, still no refund or verification of order cancellation. They are basically taking your money without filling your orders. Stay away!
I've bought twice now a bunch of face masks from them, love the adjustable ear straps, nose wire and neck band! They are high quality and once shipped it comes within days even though international! And they have GREAT customer service. I had a couple masks in my second order that the elastic came shorter and didn't fit my dads larger head, so they sent replacements very quickly! So happy with them. Also price is great and they had deals for b5 g1 free! Will be recommending to everyone.
Tip for consumers:
Order ahead...but it's worth the wait!
Products used:
Face masks. I've gotten the jersey knit cotton pleated ones and the regular cotton poplin pleated ones. Love them. Also tried the shaped cotton poplin ones but didn't like how those fit.
I am thoroughly disappointed with this company. Twice now my orders have not been processed in a timely manner, there has been no communication of delays or an apology for failing to produce the ordered items in the timeline they originally specified. To add insult to injury, 2.5 months later, 2 phone calls, and 3 emails later, still no refund or verification of order cancellation. They are basically taking your money without filling your orders. Stay away!
I haven't been able to find other stores/sites that can offer me such an awesome range of choices that meet my style, and need for POCKETS and longer length. Quality is fair for the price, you can't always expect the best zipper or perfect symmetry at a value.
The delivery estimates are questionable...having ordered from eShakti a few times and only have shipping happen after I reach out, I'm skeptical. But I've always gotten my order and it has been exactly what I ordered.
The delivery estimates are questionable...having ordered from eShakti a few times and only have shipping happen after I reach out, I'm skeptical.
11/5/23 ordered 2 items, but received only 1 on 12/28/23. Several emails and Better Business Bureau contacts later, I still have not received the item or a refund. BTW, Eshakti did tell the BBB that they would refund my money—as of today,2/16/24, I have received nothing. From reviews and different social media posts, it is obvious there has been a decline in the company's quality of product and service. They lost a customer.
Products used:
Did not receive the shirt ordered
I love Eshakti dresses! I took off a star because I know I have a wait time ahead. I wish I would get an estimated time during checkout instead of a general statement in the fine print.
The quality of the clothes and the ability to customize
From the fit to the quality, I LOVE IT! The dress is better than I expected. I cannot think of a clothing/department store that would have this dress for the price I paid—it would be triple the amount if not more. Thank you Eshakti, for the quality work. You've earned a loyal customer!
I think everyone should know about this company. I am preparing for a special vacation, and the only worry was what I would wear until I remembered Eshakti. I got almost my entire holiday wardrobe made just the way I wanted it. The clothes are so cute and well made I feel like a princess! I even had a couple of returns, and it was absolutely easy. Thank you for helping to make my trip that much more enjoyable. I'll never forget it.
Tip for consumers:
Try this site. You have nothing to lose!
Products used:
Dresses, tops, and pants.
I have a diverse family to mask; a beefy teacher in his 50's, a petite 10 yr old, two teenagers, and myself. I've sourced several options for my daughters, and my husband, all of them with varying success and minimal longevity. Eshakti has managed to mask my entire family with functional and comfortable
Options. The neck strap is fantastic, the designs and fabric options are phenomenal. The prints can be fun and sophisticated!
We just ordered 6 more, and can't wait fir their arrival. You won't be disappointed!
I have not received a response to multiple emails and voice-mails requesting an update on an order that was supposed to be delivered on 2/16/24. I've ordered items in the past without an issue but cannot get any assistance with my order. I am contacting my bank to dispute the charges. This is very frustrating. You've lost a customer. This is unprofessional and unacceptable. This is theft. I'm very disappointed.
This was my first order, and I will be back. The site offers a broad range of customizable designs in very appealing fabrics (cotton!). I love the FX visualizer and custom-size option. The site made it very easy for me to narrow my selections, settle on the item I wanted, and order. Delivery was much faster than expected, and the product I received is excellent quality and fits beautifully. Thank you!
I placed an order for 3 dresses, received confirmation they were to arrive no later than December 23,2023. As of today, Jan 25,2024, I still do not have my order. I've called eShakti's customer service numerous times, always have to leave a message; I've also emailed their CS numerous times. The only response I received was from "Diana" who stated they were experiencing fabric flaws - she did not give me any time frame as to when I'd receive my order. I do not recommend ordering anything from this company EVER!
Tip for consumers:
Worst Customer Service I've ever experienced.
Products used:
Have never received order
I really like the quality and even customer service from eShakti. I ordered my wedding dress from them, it came about 99% of the way to fitting, so just needed a little help from our local tailor. But, I ordered a shirt from them in the fall. Not a custom size, just a standard size. It was too large so I returned it. They received the return in mid-December and now here at the end of February I have yet to receive a refund. So, while I appreciate their clothing, this is unacceptable.
Products used:
I did where the wedding dress I ordered from them in a previous order.
Although a couple of the styles I ordered don't suit me, all of the items are beautifully tailored, with attention to detail. I get complements every time I wear my eShakti dresses, and my friends can hardly believe that they were custom made at such reasonable prices. Thank you!
I love custom-modifying the styles. The hardest part is measuring accurately, but the website steps me through the process with photos and instructions. The website is easy-to-use, and delivery is quick.
I love how my customized clothes fit. The styles are current, yet unique. The fabrics are lovely in person. I do wish that eShakti might offer higher-end fabrics like wool or silk--at higher prices, of course--at some point in the future.
I placed an order in Oct that wasn't delivered until 3 months later. It was of unacceptable quality and not made according to my specifications. I was told it would be reworked and the correct garments sent, but in mid February, I'm still waiting. EShakti has stopped communicating with me. I used to love this company but they are not going to have my business or recommendation going forward
Tip for consumers:
They are generally a dishonorable company full of excuses
Products used:
None
I have ordered three times. Every item is of high quality! Well tailored to my specific measurements. I'm in love with this service. Only complaint is some of the dress silhouettes are too wide at the hips. It's the dress design, not the custom tailoring. It's just hard to gage that the silhouette is that wide by the pictures sometimes. Thats really my only minor critique. Ends up feeling like too much fabric on bottom part of the dress. Otherwise perfect!
Shopping experience is excellent! Only thing to note is that if you get custom tailoring make sure to order way in advance of when you need it. It takes time to make it. I don’t mind the wait because you get the good quality product.
Product quality is top notch. Nice thick fabrics, lined, with pockets, solid zippers and closures!
I was nervous ordering as I know enough about sewing garments that anything made with woven cotton requires exact sizing. If it isn't just so it will not look right no matter what you do. I put aside my worries and took a chance on three dresses, They all have different designs. I specified my height, the length of the dresses I was looking for and requested even further changes to every dress I ordered (neckline, sleeves, etc). When I received them, they fit perfectly. The craftsmanship was excellent. I will not hesitate to order from them again in the future.
Tip for consumers:
Take a chance. Be honest about your measurements. It will be beautiful.
Products used:
Three dresses
I ordered 2 dresses in standard sizes at the beginning of December. Zero communication about a delay. After I emailed asking about the order they gave me the same bs fabric excuse they are apparently giving everyone. How can all of your fabric have issues? How can you run ads and sales when you can't even fulfill the orders you have? I have a number of great dresses from them so it's really disappointing to see this happen. Do not order from Eshakti, you may never get your order. I've filed a PayPal dispute.
Tip for consumers:
That they don't seem to be fulfilling orders now
Products used:
I didn't get my order although I have in the past. Also acting like a review isn't valid because you don't have photos? Of what the emails?
I'm glad this company exists, it makes shopping easier. Especially when you have a curvy body. My jeans are great, the shirts I ordered aren't what I expected though. I thought I could wear polyester but it turns out it's just not for me, The other one just doesn't look good on me with that style. But I will be ordering again! The process was simple, relatively fast, and they kept me in the loop the whole time. I recommend this website.
Fabric quality seems normal, the fit of the jeans that I ordered were both perfect. Quality is great.
E Shakti claimed that the material for my dress did not arrive. I learned by enquiring myself a week before my special event. No refund was ever given despite assurances.
This is not legal.
Holly McNally
Tip for consumers:
They are not above board. They are impossible to reach.
Products used:
Full refund but they fail to provide it.
I placed a multi item order back in November. When I contacted the company in January to ask about the order they said that there were fabric issues. I asked for a refund (some of the pieces were for the holidays), and while it was granted I still have no notice of the refund or the money back to how I paid. I have purchased from them for years- no more. Awful service.
Products used:
No products arrived
I got my dress with an altered neckline! The dress came quickly, in about two weeks. The neckline pulls the pin tucks out of line a little bit and I'm not sure if that's because of the alteration or because I took my own measurements. Definitely get a friend to help with your measurements! They provide a measuring tape in your order so that was a nice bonus. Overall I love the dress and will wear it often!
I've ordered many dresses from eShakti, and have never had a bad experience. The garments are well made, fit perfectly, and are super comfortable. The ability to customize fit and style makes them a value that you really cant match anywhere else. The delivery times have actually gotten significantly better over time.
I have searched for a company that make clothing long enough for me and fit a women with curves! Eshakti is it! I purchased a dress for my son's wedding! The first dress did not fit exactly as I wanted, I took pictures sent notes of issues and they replaced it free! They also made notations of the changes and even ask me to measure with the shoes on that I would wear to the wedding so it was the perfect length! The second dress was Perfect! Can't beat the customization for the price! Once they have your size/pattern adjusted your good to go! Just make sure for a special events, you order in advance shipping takes 15 to 20 days and you want to allow time for returns and adjustments if needed! I highly recommend this company!
Tip for consumers:
Highly recommend for Tall women!
Products used:
Dress, then purchased more items!!
I have been purchasing clothing from eShakti for years now. I was never disappointed with any of my orders. My clothing are well made, materials are exceptionally great quality. The designers do a fantastic job creating these magnificent clothing. I love their unusual and sometimes exotic colors, it bring the clothing Alive!
I am always proud to step out in one of your dresses with confidence. Thank you all!
I'm pleased that I was introduced with eShakti in Saudi Arabia. The experience regarding sizing (personalized or standard) is refreshing. Women's bodies change - in every season, stage of their lives, and manufacturing industries should acknowledge, purposefully adhere to the various needs, because if these needs are met women will buy the products.
Hence I'm on my 6+ dress! (I'm at a maxi length stage!) Do well!
Sizing was off on the dresses I purchased and needed to request returns.
Online viewing is peaceful. The multiple viewpoints is necessary and the more items you purchase the more developed you become in the fabric choices. (I prefer dupioni.)
Depending on the designer determines the fit.
Wayward Fancies is my choice!
This company has gone down the tubes. I ordered a dress in December and never received it and when i ask for a refund crickets. No one is replying or updating me with anything. It had been a few years since I ordered from them and I never experienced this type of horrible experience. I just Googled and see that I'm not alone. I don't know what happened but DO NOT order from this company anymore. There has been no transparency about what has happened and we the customers are being ripped off. So VERY disappointing.
I cannot say enough good things about the quality of EShakti clothing. In a time when clothing is made cheaply and without regard to real women bodies, EShakti is a breath of fresh air! I used to be a style consultant and it is clothing like these dresses and the customization I wished my clients had access to. I am 6 feet tall so saying I need customization is an understatement :) I just ordered my 2nd custom dress and it looks amazing and I feel awesome in it. Perfect length, quality cotton fabric, attention to detail, proper seams--oh my! Love love love.
I have 2 suggestions for even more improvement?!) Is there a way to pay extra to have clothes come pressed and ready to wear? They are usually quite wrinkled when they arrive whether it is knit or cotton. 2) I would love more color/print choices as I am very picky about colors I wear. Sometimes I love a design but it does not come in a color or print that flatters me and I have to pass :( Keep up the GREAT quality craftsmanship! You cannot get custom tailoring at these prices and at this quality. Thank You!. A Fan!
MY CLOTHES NEVER ARRIVED.
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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti.com was started in 2011 with the belief that every woman is unique and deserves to look and feel her best in any outfit she chooses to wear. As such it does not adopt a “one size fits all” approach when it comes to women’s clothing.
The business is organized in a way that allows us to offer customization that is fast, easy & affordable. We make custom clothes that fit every size and shape and offer the choice to the customer to customize the neckline, sleeve, and hem length. eShakti is customer-led and only offers designs that are surveyed and liked by thousands of eShakti Influencers and customers.
eShakti has been featured in Wall Street Journal, Stores, Chicago Tribune, Glamour, R29 and many more prestigious publications. It has been rated amongst the 100 Most Innovative companies by the Internet Retailer. It has offices in New York and in India.