business logo of Eshakti

Eshakti

eshakti.com
chic, casual womenAge 26-45
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About the Business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback. Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist. Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
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Reviews Summary

Eshakti has a rating of 2.7 stars from 4,836 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eshakti most frequently mention delivery date, credit card and business days. Eshakti ranks 31st among Women's Clothing sites.

service
883
value
2,369
shipping
2,394
returns
203
quality
3,698
This company does not typically respond to reviews

Instant Feedback

21,902 reviews
Washington
1 review
0 helpful votes
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November 5, 2021

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Date of experience: November 5, 2021
Washington
1 review
0 helpful votes
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July 4, 2022

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Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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December 20, 2021

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Date of experience: December 20, 2021
California
1 review
0 helpful votes
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Used Eshakti for few years. Past yr cancelled order since never got delivery date. Reached out couple times before cancellation. Finally got email stating I would receive refund via mail in 15-17 business days…yet to receive any response or my dress nor my money back as of today 2/11/25. Last week attempted to leave another VM and found that business phone number listed in website is not in service. I had left numerous messages and emails to representatives Maria and Gina however, no one seems to have any interest in addressing my concerns. Definitely sad to experience this situation with Eshakti being they had provided such a good product previously. I hope they return my money.

Date of experience: February 11, 2025
Washington
6 reviews
6 helpful votes
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It is official that these people are out of business but the website is still up. Most of the time, you cannot finish a transaction but if you do manage to, you will not get your item or your money back. Any outstanding orders not received by now are just money gone so do yourself a favor and don't even shop the website. From what I understand, the owners just took off and locked they doors without a word to anyone. They owe their staff and many customers lots of money.

Date of experience: March 4, 2025

Great for the first three items
July 4, 2022
Previous review

Well, I loved these guys for the first three items. Everything is super well made (with pockets!) and they guarantee it will fit you. You send your measurements in and if the thing doesn't fit, they will remake it twice. After the third purchase however, there is no way of knowing if they'll do that again or what. I purchased 2 items and both were pretty close with only minor adjustments on the one so I was happy enough and felt they were worth the average 50-70.00 for dresses (you pay that at the mall for off the rack). However, they had a contest and I won a third dress for free. They applied my third fit guarantee to that dress so when I went to actually PAY for a third, there was no guarantee. The theory is that by the third item, they have you sized and it all will work in future but that was not the case. The fourth dress was a disaster. It didn't fit in any way and was made weirdly. With no choice but to return it, I sadly did (because I really wanted it). Then the choices in returns are meh: if you want money back, you only get refunded on the cost of the garment, not the tax or shipping. To get all your money back, you must roll it into a gift card on the site. I did that and went shopping for something they couldn't get wrong. Even though the final dress was 5.00 less than the one I'd returned, with tax and now increased shipping, I ended up paying an ADDITIONAL 16.36 for the final dress. So while I love my first three dresses and they fit perfectly, I warn everyone that once you've hit three, it's no longer worth the price. Oh and I emailed at least six times, both on their site and to their email and never got a single answer of any kind in regard to my questions. So I guess there is no fit guarantee after three items. Sorry then. I'm not paying 70.00 or more for something that probably won't fit and will lose me money if I have to return it.

Date of experience: June 4, 2022

Site made paypal error first time but otherwise okay
April 16, 2022
Previous review

Site made paypal error first time but otherwise okay. Also didn't see the 10% off from the email but free customization was very appreciated.

Date of experience: April 16, 2022

I absolutely adore the customization images
November 24, 2021
Previous review

I absolutely adore the customization images. It makes it so easy to see what the dress will look like.

Date of experience: November 24, 2021

Spent a lot of time over a second dress only to have...
November 22, 2021
Previous review

Spent a lot of time over a second dress only to have it come up out of stock at the last second which sucked. This dress was fine to shop for and fill in. I look forward to seeing how it fits.

Date of experience: October 23, 2021
Ohio
1 review
1 helpful vote
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Thieves!
March 6, 2025

I was once a huge fan but eShakti has changed entirely and appears to be managed by scam artists. After several unanswered attempts to find out the status of my order 3/22/2024 order, I realized I'd never see my dresses or a refund. So it was on a whim that I decided to check my eShakti account today and, to my surprise, I see that my order's status has been updated to 'Delivered 1/4/2024.' Please note, the delivery date they posted is 2+ months before I actually placed my order. Not only was the order never delivered, I have never received a call, e-mail or refund from this band of thieves. All potential shoppers BEWARE, if you place an order with eShakti, you'll be donating your money to rip-off artists.

Date of experience: March 6, 2025
Washington
1 review
0 helpful votes
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Stay Away
February 5, 2025

EShakti used to be my go to for dresses. They were well made, customizable, and fit to order. It's so sad what eShakti has become because it was truly one of a kind. For those considering ordering, DON'T! EShakti is all but dead, you're money and your order will wind up in a black hole. Google eShakti on Reddit and you'll find additional information/rumors on what happened to the company.

Date of experience: February 5, 2025
Bangladesh
1 review
4 helpful votes
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Eshal
July 2, 2023

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Date of experience: June 30, 2023
Arizona
1 review
0 helpful votes
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K
December 24, 2022

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Date of experience: December 24, 2022
California
1 review
0 helpful votes
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A
January 15, 2023

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Date of experience: January 15, 2023
Washington
1 review
1 helpful vote
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A
January 17, 2023

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Date of experience: January 17, 2023
Texas
1 review
0 helpful votes
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X
March 30, 2022

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Date of experience: March 30, 2022
Missouri
2 reviews
0 helpful votes
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Dress
May 21, 2022

Easy, great dressbvgfhdgrhhdhigdhfhkgfhvjbcvdhmh hdniv gfjvfu gdhbjv

Date of experience: May 21, 2022
Canada
1 review
1 helpful vote
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X
December 14, 2022
Updated review

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Date of experience: November 14, 2022

Wow!
October 23, 2022
Previous review

Wow! Wow! Wow!

Date of experience: October 23, 2022
Iowa
1 review
0 helpful votes
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No
July 20, 2022

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Date of experience: July 20, 2022