Scam. Don't buy anything here. No one picked up the call. I hope they refund me or send me my order its been more than 6 months

Spent $1300 last may and still have not received product and they will not respond to me about it. It's awful and I am so angry.

In August 2024 I received an email stating my order was delayed due to fabric issue. Its now almost one year and still no order or feedback.

I used to love eShakti, but I ordered a dress back in May that I still have not received in November. They also have not returned my emails. The dress cost me over $80. I would like my money back, but I now have no way to contact them because they never answer.

Don't order anymore from here. They don't fulfill orders anymore, but still take the money. They've been my favorite – and life-changing – company for years. But I'm still waiting for 300$ worth of clothes after 9 months, and no answer to my email enquiries or follow-ups of any kind. Even their phone is out of ordre.

This company used to provide excellent service and I ordered from them twice in the past. My most recent order was in February of 2024 and it will be my last. There was delay after delay in shipping, but I initiated all communication, so the company was not forthcoming about the delays. Eventually, after so many delays with a couple items, customer service recommended I cancel those and just ship the remaining. I agreed, and then those items never shipped AND no refund was issued for the cancelled items. By July, I could no longer continue to wait for the items to ship. The company agreed to cancel all the items and issue a refund. I email the company about once ever my two-three weeks to remind them I still have not received any refund for my items. The company has not responded to ANY contact I have had with them since the order was cancelled in July.

I was a loyal eShakti customer for years, loved their dresses and their customer service was great. But starting at the end of 2023, they started taking forever to make the dresses, and now in 2024 they just take your money and never send you any clothes. They even responded to my messages saying they would give me a refund but never did. Don't buy from them.

I loved eShakti, but since some time they have stopped to respond and exist. I ordered some dresses in Nov 2023. About half of the order arrived in Feb/24. The remaining part has still (now Oct/2024) not arrived and eShakti is totally unresponsive.

If I could give this company negative stars I would. I canceled an item 7 months ago, and after several calls and messages, I still do not have a refund. I ordered two tops in March of this year, and again after several unanswered calls and messages, I don't have the items and NOBODY will return calls or reply to messages. I am so disgusted by this company. I even filed a complaint with the BBC, and they were ignored as well. STAY AWAY FROM eSHAKTI.

I ordered three items from them in 2/2024. It is now 10/2024 and nothing. I reported them to the better business bureau in June requesting refund, no refund no order. They lied stating the order would be delivered...still nothing. I have been a customer since 2017 ordering thousands of dollars of dresses. I have no idea what happened? Never again!

NEVER ORDER FROM ESHAKTI. I used to love them. I have several eshakti dresses. But about a year ago they stopped having customer support. I had several dresses backlogged for months. I filed better business bureau report and they gave me gift cards not cash. I asked for cash and they deleted my gift cards. They don't have BBB certification anymore for scamming other people just like me. This is a scam company now. Don't order!

I used to purchase almost all of my clothes from eshakti.com. I was a frequent and enthusiastic customer beginning in 2012. However, the last three orders were disasters and I urge everyone to shop elsewhere.

I ordered in the late fall of 2023 with my usual custom sizing and all of the pieces that arrived fit very poorly. I was given a hefty gift certificate/discount code for my next order and told I could keep the ill fitting garments.

I then placed an order in early March for dresses I needed in early May. They never arrived. After communicating with the customer service department they said they would cancel the order and give a refund. I never received the refund.

I placed an additional order in early April (under the assumption that the order placed in March was merely delayed) for a new set of events for June. They never arrived and I also never received a refund.

In short:
- One order with incorrect measurements
- One order cancelled (because was so delayed and was never made) without a refund
- One order never arrived, not given the opportunity to cancel, and never received a refund.

I haven't heard anything from the company since late May, even with repeated attempts to contact them. Safe yourself a headache and do not use eshakti.com.

They offer a two to four week fulfillment. I have tried to reach them to find out status of my order, since it appears on my order online that after 5 weeks they have taken no action to fill my order. After three emails and three voice mails for which I have never received a response, I will be calling my credit card company to report that I have been defrauded.

DO NOT BUY FROM THIS COMPANY YOU WILL LOSE YOUR MONEY! I purchased three shirts for $153 Dollars in APRIL OF 2024. Seven months later, I have not received my order and customer service refuses to refund my money or replace the items. They said there was a delay due to issues with fabric, I asked for a refund and they refused. I attempted a charge back, they fought the chargeback. I have messaged them several times and they have stopped responding. I saw on LinkedIn that the CEO stole money from the company and locked employees out of the company. DO NOT BUY FROM eSHAKTI YOU WILL LOSE YOUR MONEY. If I could give them zero stars I would!

I ordered a dress and kept having to ask for updates on it's delivery. For the 1st three emails I sent to their customer service, I would get a response saying there was a 3-4 week "delay". They string it out long enough that there is no recourse to get one's money back, for example, I paid via PayPal, but they have a 150 day limit from the date of purchase, so now I have no recourse. I was stupid to be strung along - don't make the same mistake! I am attaching a copy of one of my many emails to them.

I ordered in May and by July still nothing. Contacted the company multiple times. The company promised a refund on July 28. I have seen no dress and no refund.

There has been no response on orders purchased after waiting on them due to fabric delays since March. After varies attempts there has been no response nor a refund.

I have been a loyal and happy customer of eshakti for over 7 years. They were always wonderful and such a blessing for my short torsoed self. But, they are now a scam! Customer service plummeted. I have not received the last two dresses I ordered and their number is now disconnected.
Once a trusted and great company is now a money grab. They need to shut down their site!
Save money and disappointment. Your order will go through and you will receive an automated confirmation. Then a couple weeks later an email about fabric delay. Then… nothing.
I am more disappointed about a custom clothes place going down than I am about the lost money and unfulfilled orders…

EShakti used to be my go to place for clothing! I loved how you could adapt and customise clothing and they've always had a really great array of designs.

However since 2023 their customer service and deliveries have been absolutely shocking. I have been waiting for a delivery of two dresses for over six months now. Then the company cancelled the order and I am still awaiting a refund of hundreds of dollars.

The company that once was no longer exists and I cannot recommend them any longer. It's so sad to see their demise.

I wish they would just be transparent with customers about the problems that they are dealing with. Problems with fabric don'th cut it anymore!

Ordered 3 items 6 months ago, and they have not been delivered. The site is stating that one item has been ready to ship for 8wks, but because the other items are not ready, eshakti is not shipping the single item. I no longer believe that the status of the items is honest. The site's phone # is no longer active, and emails are not receiving a response. JUST DON'T order from eshakti.