I am 71 and a 4X and have been ordering and wearing eshakti clothes for several years. I have bought full price, sale and overstock. Have kept most, have returned a few and have NEVER received a poorly made garment. If anyone has and they returned it for store credit (REALLY THE BEST TYPE TO GET) I can promise you whoever made the badly sewn garment is probably no longer an eShakti employee. Don't order ANY garment you may not like on yourself because you are wasting their time and effort to make a garment just for you. I think long and hard about what I order before I commit my $$$ to a design. There are even times when a standard size has fit me better than a custom one. I have NEVER had one of their customer service people be rude or uninformative. As to all the "1" reviews, remember that review is only ONE side of the story. I find it very hard to believe all those instances of badly sewn clothes. Eshakti customer service at the factory is VERY strict. Try them and work WITH them to get you the very garments you want.