Thumbnail of user karenc687

Karen C.

Contributor Level

Total Points
167

1 Review by Karen

  • J.Jill

8/31/19
• Updated review

Oh dear! Just got the newest catalog, some things are okay, they've added orange and rose colors and a few aqua ( very few) however the bulk of colors are carried over from the summer... black, white and red. I know why... they start their colors and designs almost a season ahead so with all our displeasure at the designs and colors and ALL of our honest reviews... it was too late, what can I say? The tops are shorter which I get and not enough tunics ( some of us like them). Soooo all we can do is hope for another pallete but it was decided a long time ago. I have soo many gift cards and haven't used them! Geez

Thumbnail of user bridgetth5
Bridgett H. – J.Jill Rep

Hello, Karen. Thank you very much for taking the time to share your thoughts regarding our most recent collection. We're sorry to hear that you've been disappointed by our current color palette. As you know, we love when our customers feel comfortable sharing their thoughts with us; feedback helps us learn what we're doing right as well as identify areas for growth. Please rest assured that your comments will be shared with our Design Department directly. We sincerely hope that our October Collection will delight you! -Chelsea

Bad again
5/14/19
• Previous review

I'm sooooo disappointed in the "new" collection! Again... the colors are terrible! I don't get it! Need new Designers. Who's wearing red, white and black in the summer heat. Really. I was anticipating some pretty colors but this collection is early Fall. I'm a very longtime customer, I don't want to leave but I'm forced to look elsewhere. JJill is NOT listening to its customers as I've read the reviews not just on this site. I sent an email to C Serv but asked for no response as it's just placating. I have so many gift cards and cannot find anything I like. Can you imagine? They need to rescue this downward spiral quick as they will lose many of their core buyers. I'm actually sad about this as JJill was my go to store!

Karen Has Earned 15 Votes

Karen C.'s review of J.Jill earned 8 Very Helpful votes

Karen hasn’t received any thanks yous.

Karen doesn’t have any fans yet.

Karen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user eileenm876
Eileen M. reviewed J.Jill
4/26/24

Went to return an online item. #1 saleswoman told me she was involved with a sale, sent me to #2...

Thumbnail of user bennettcathy38
Cathy B. reviewed J.Jill
3/21/24

I have loved Jjill for years. While the styles were awful during the Talbot years, they recovered...